Blue Cross and Blue Shield of North Carolina Reviews | Glassdoor

Blue Cross and Blue Shield of North Carolina Reviews

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Found 473 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
90%
Approve of CEO
Blue Cross and Blue Shield of North Carolina CEO Dr. Patrick Conway
Dr. Patrick Conway
47 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Program Manager in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time for more than 9 years

    Pros

    Good Benefits, Empowerment, Upward Mobility

    Cons

    Can move a little slow but considering the level of regulation and compliance it is understandable

    Advice to Management

    We are moving in the right direction. Love the new leadership and the energy it has generated.

    Blue Cross and Blue Shield of North Carolina2019-02-16

    Blue Cross and Blue Shield of North Carolina Response

    March 1, 2019Communications Coordinator

    Thank you for taking the time to leave our company such a great review! Our leadership team truly cares about improving the health and well-being of all North Carolinians, and is now more diverse than ever, plus women make up 45% of the leadership team! I'm excited to see all that ...

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  2. "Overall a Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time for more than 4 years

    Pros

    There are several pros about working here. The list include: 1. Free gym on campus for employees - It is a good gym too 2. Decent work/life balance - I work about 45 hours a week 3. On sight health clinic 4. Above average 401k matching - Up to 5% match and then an additional 2% bonus 5. Good PTO - I get 23 days but some people get over 30! 6. Maternity Benefits - both moms and dads receive 12 weeks off fully paid!...

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    Cons

    As with any job there are some things you might not like. However the only true con I can think of is that it can be difficult to learn new skills or obtain certifications here. You can do it, and I have, but you really have to go after it.

    Advice to Management

    Limit the large meetings departmental meetings. I know this is a double edge sword because if you don't have them others will complain that their manager might not give them the updates on other projects they want to hear about. However it seems like these meetings come in waves - this week I had 6 hours of departmental meetings over 2 days. It made it hard to get work done. Other than that, which is minor... I truly...

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    Blue Cross and Blue Shield of North Carolina2019-03-14

    Blue Cross and Blue Shield of North Carolina Response

    March 20, 2019Communications Specialist Associate

    Thank you so much for the awesome review! The pros you have listed sound exactly like the Blue Cross NC I know and love - thank you for doing such a great job representing the many benefits we have available to us. Thank you for your feedback on our learning and development programming ...

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  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time for more than 20 years

    Pros

    It’s a great place to work. I enjoy it.

    Cons

    None. I enjoy it a lot

    Blue Cross and Blue Shield of North Carolina2019-05-21
  4. "great work, just very hard to move up in company working from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time for more than 4 years

    Pros

    -work from home opportunities -bonuses every quarter

    Cons

    -hard to move up in the company while working from home

    Blue Cross and Blue Shield of North Carolina2019-05-06

    Blue Cross and Blue Shield of North Carolina Response

    May 20, 2019Communications Specialist Associate

    Thank you for taking the time to leave our company a review. We strive to create an environment where all employees receive equal access to opportunities, regardless of their location. I'd like to hear more about your experience so we can work to make things better. Please reach ...

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  5. "Sending work offshore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recovery Specialist in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time for more than 20 years

    Pros

    Can work from home

    Cons

    fear of being fired 24/7 due to sendng jobs offshore

    Advice to Management

    Value the long term loyal employees you have. We've already made sacrifices for this company and now are being tossed aside. I can no longer defend the actions of this insurance company

    Blue Cross and Blue Shield of North Carolina2019-04-29
  6. "One of the best employers in the Triangle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Durham, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time for more than a year

    Pros

    Very focused on a wonderful employee experience. Great benefits including health, dental, vision, on-site gym, on-site subsided (and really good) cafe. Good work-life balance as well--employees are rewarded for hitting goals and getting results, not on how much time they work in the office or at their desk.

    Cons

    Due to the business being highly regulated, leaders can be risk-averse. It seems like a hard place to be "disruptive" or "revolutionary." But a good place if you don't mind working with parameters and established procedures.

    Blue Cross and Blue Shield of North Carolina2019-04-09

    Blue Cross and Blue Shield of North Carolina Response

    April 25, 2019Communications Specialist Associate

    Thank you for taking the time to write a review! We appreciate hearing about your personal experience and are glad to learn that you are enjoying our unique works perks and company culture. If you have any further feedback to share, please feel free to reach out to socialmedia@bcbsnc.com ...

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  7. Helpful (1)

    "Successful Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Membership Professional in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield of North Carolina full-time for more than 20 years

    Pros

    Flexibility, good benefits, competitive salary, company match 401k

    Cons

    Outsourcing jobs, production environment, micro management, stressful environment, training

    Blue Cross and Blue Shield of North Carolina2019-04-06

    Blue Cross and Blue Shield of North Carolina Response

    April 25, 2019Communications Specialist Associate

    Thank you for taking the time to leave us a review. I agree that there are many benefits of working here at Blue Cross NC – and work from home flexibility is my personal favorite! We'd love to learn more about your experience and how we can improve. Please email us at socialmedia@bcbsnc.com

  8. Helpful (1)

    "I liked it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Membership 
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time for more than 6 years

    Pros

    Work from home, good training program

    Cons

    Promotion based on who you know not skill

    Blue Cross and Blue Shield of North Carolina2019-03-29

    Blue Cross and Blue Shield of North Carolina Response

    April 25, 2019Communications Specialist Associate

    Thank you for taking the time to write a review. Our work from home flexibility is one of our top-rated benefits among employees, and it's one of the reasons we were named a best mid-size employer by Forbes this year. We strive for an environment where all employees are treated fairly ...

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  9. "RN Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - RN Case Manager in Durham, NC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Blue Cross and Blue Shield of North Carolina full-time for more than a year

    Pros

    Some excellent nurses, however they aren’t appreciated.

    Cons

    Where nurses go to die. Long hours, POOR management, disorganized schedule, favoritism, call center environment, overtly racist organization

    Advice to Management

    Train management prior to giving them a team to lead, and make sure the manager is qualified and capable of leading. Upper management should make more of an effort to meet the teams of nurses who actually have contract with BC’s members.

    Blue Cross and Blue Shield of North Carolina2019-05-05

    Blue Cross and Blue Shield of North Carolina Response

    May 20, 2019Communications Specialist Associate

    I’m so sorry that this was your experience while working at Blue Cross NC. Our goal is to create an all-inclusive culture that celebrates and encourages diversity. Please know that the company prohibits the treatment described and takes the concerns seriously as we work hard to provide ...

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  10. "Had some great years here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield of North Carolina full-time for more than 20 years

    Pros

    Family atomsphere if you work in the office. Opportunities to work from home. Gives back to the community.

    Cons

    Outsourcing as a way to save money but expect employees to work overtime to make up for staffing issues. HR not listening to people complaints regarding retaliation/discrimination. Undervaluing employees.

    Advice to Management

    Make sure to talk to your front line employees and those that actually do the work. These are the people that can provide give you the truth regarding the amount of work, the quality of their leadership, etc.

    Blue Cross and Blue Shield of North Carolina2019-03-18

    Blue Cross and Blue Shield of North Carolina Response

    April 25, 2019Communications Specialist Associate

    Thank you for taking the time to write a review. We appreciate hearing that you felt a family atmosphere while working here - and we agree! Because putting people first is one of our core values, we're always looking for ways to ensure our employees are well taken care of and feel ...

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Found 473 reviews