Blue Cross and Blue Shield of North Carolina Reviews | Glassdoor

Blue Cross and Blue Shield of North Carolina Reviews

Updated October 7, 2018
443 reviews

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3.4
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Blue Cross and Blue Shield of North Carolina President and Chief Executive Officer Dr. Patrick Conway
Dr. Patrick Conway
30 Ratings

443 Employee Reviews

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Pros
  • "The culture at BCBSNC supports work life balance and the company is driven by strong ethical values" (in 73 reviews)

  • "I also love the flexibility to work from home" (in 49 reviews)

Cons
  • "In many areas, there is no work-life balance" (in 11 reviews)

  • "Hard to gain experience outside of customer service" (in 15 reviews)

More Pros and Cons

  1. "awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time

    Pros

    great benefits with chances to grow

    Cons

    hiring process may take a while

    Advice to Management

    keep up the great work

    Blue Cross and Blue Shield of North Carolina Response

    Jan 12, 2018 – Communications Specialist

    Thank you for taking time to write a review! We think it's a pretty awesome place to work too :)


  2. "Love teams and colleagues, many leaders need to go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Durham, NC
    Former Employee - Anonymous Employee in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield of North Carolina full-time (More than 5 years)

    Pros

    Mission driven, community connections, attention to little things like gym and cafeteria, flexible work

    Cons

    Back stabbing and political, if you don't fit you won't get promoted, limited opportunities, bad leaders are allowed to stay, no 360 mechanism to check, employees often afraid to speak truth for fear of losing position

    Advice to Management

    Conduct 360! New leadership team should be really looking at what is really working and what isn't. Too many priorities and burn out high.

  3. Helpful (1)

    "BCBSNC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Durham, NC
    Former Employee - Anonymous Employee in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Cross and Blue Shield of North Carolina full-time (Less than a year)

    Pros

    Work is interesting. Easy to network.

    Cons

    Distinctive barrier between perm employees and contractors. Contractors are perceived as expendable. Tough to get hired temp-to-perm.

    Advice to Management

    Treat contractors as part of the team. Not as just supplemental resources.


  4. Helpful (1)

    "Great Corporate Gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Web Applications Developer in Durham, NC
    Current Employee - Senior Web Applications Developer in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time (Less than a year)

    Pros

    Reliable Job
    Solid Compensation
    Bonuses
    Good Work Environment

    Cons

    No shorts allowed
    Bureaucratic, slow moving
    Insurance isn't exactly exciting work

    Advice to Management

    Keep up the good work overall! I love that this is the type of place that people want to and can stick around for decades but still encourages new employees to bring their ideas. That being said, let us wear shorts! It's so hot in the summer!


  5. "Contract Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Charlotte, NC
    Current Employee - Senior Consultant in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time (More than 8 years)

    Pros

    Reasonable PTO; job opportunities at HQ. Respected insurer with a good reputation and strong market presence. Good benefits.

    Cons

    Inconsistent application of flexibility. Few options for advancement outside of corporate office.


  6. Helpful (3)

    "Great Benefits Onsite"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Durham, NC
    Former Employee - Financial Analyst in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield of North Carolina full-time (More than 3 years)

    Pros

    Great benefits onsite, cafe, gym, volunteer opportunities. Transitioning to open workspaces and plenty of WFH opportunities.

    Cons

    Middle management can become bogged down with their daily meetings and tasks and don't have time to develop the talent they have.

    Advice to Management

    Emphasize developing the talent you have and not just scheduling more meetings.


  7. "Decent benefits, but not a place to work if you want to grow your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Staff
    Current Employee - IT Staff
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time

    Pros

    Convenient onsite gym and a health clinic for things like flu shots, health screenings and other minor things. The same building also has a back-up daycare.

    Onsite cafeterias are pretty good.

    The 401k match is nice, 5% match on a 6% contribution, and they offer a Roth option. Their plan also offers a self directed brokerage options where you can invest outside of the funds they have selected. There is also an extra contribution they make annually, but it does vest over three years.

    Pretty generous PTO policy, but for some groups, the trick is finding time. You can roll over time.

    Work from home is an option for many. They provide a monitor, keyboard and mouse so you can work more effectively. They are finally improving the phone and conferencing system, which makes work at home much easier.

    Access to some free career development resources, like Safari Online books

    Cons

    Definitely not the highest paying company in the area, but not the lowest. They try to make up for it with the "total comp" scheme, but still fall behind other companies. Several folks I know have moved to other companies and seen pay increases out of the gate.

    The parking on the campus in the garages is so-so. It will only get more congested as they are bringing more employees back to the Durham campus offices.

    Open floor plan in the IT group with no assigned seating is the "it thing" because they do it at Facebook and real tech companies. So now you can't have any personal items on your desk, like photos, etc. unless you schlep them to a tiny locker every day.

    In IT, there is little to no room for growth or development. It is very siloed and groups are very protective of their turf. The positions are increasingly tailored in some groups so that you do one thing and only one thing. Management pays lip service to career development, but actions at the management level are non-existent. The only way to really grow is to move onto another company.

    A good many of the folks have been there for ten or twenty years, so newcomers often get a cold shoulder. New ideas will face resistance, especially if it isn't consistent with the BCBSNC way of doing things. Also, be prepared, some departments are very cliquish.

    Advice to Management

    Clean house. It may have been fine decades ago, but having people who stayed at one company for decades really isn't the way to get the best talent, only the talent who are comfortable and are not ambitious or growth oriented. If you really want fresh talent and to improve, actually welcome new talent and ideas and really foster a culture of learning. Many of the long-term employees have mindsets and skills that are not really relevant, up to date or conducive today.

  8. "Good work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work/life balance, which is important to me at this time in my life.

    Cons

    Salary could be better, but do get bonuses.


  9. Helpful (1)

    "Good but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield of North Carolina full-time

    Pros

    Great amenities and awesome work environment. Most of the staff is very hands on, good teams to work with.

    Cons

    Some positions don't have a future growth plan so it's easy to feel stuck. You can get pigeon hole quickly


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Durham, NC
    Current Employee - Principal Software Engineer in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield of North Carolina full-time (Less than a year)

    Pros

    Good work life balance, excellent benefits, and great career growth opportunities, and telecommute if necessary

    Cons

    open office may not be for all, but they are improving it, and you also have the option to work from any where in campus or remote !


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