Blue Cross and Blue Shield of Texas Reviews | Glassdoor

Blue Cross and Blue Shield of Texas Reviews

Updated March 17, 2017
28 reviews

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2.0
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Dan McCoy, MD
1 Rating

28 Employee Reviews

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  1. Helpful (1)

    "Business Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Business Partner in Richardson, TX
    Former Employee - Human Resources Business Partner in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield of Texas full-time (More than a year)

    Pros

    Great benefits and perks, on site gym, covered parking, cafeteria

    Cons

    Unorganized, poor leadership and hard to work with others on virtual teams. HR department is unethical.


  2. Helpful (1)

    "Network"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield of Texas full-time

    Pros

    None really. My coworkers were nice.

    Cons

    Micromanagement. Poor leadership. Unorganized work environment and chaotic. Catty at times.


  3. "It's okay here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Blue Cross and Blue Shield of Texas full-time

    Pros

    Flexible schedules. Okay pay for the region.

    Cons

    Helicopter management. Lots of outsourcing overseas.


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  5. Helpful (1)

    "Paper pusher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield of Texas (More than 8 years)

    Pros

    Weekly work from home opportunity

    Cons

    Constant nagging, unrealistic expectations and your level of success depends on managements mood towards you as an employee.

    Advice to Management

    Take interest in your staff and their goals and aspirations.


  6. Helpful (2)

    "BCBS could be A LOT better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I made a few good friends and learned about health insurance to help my own family with their questions.

    Cons

    You do not feel valued and the training leaves you completely confused when you eventually are on your own. The training could be so much better if the trainers didn't make you feel absolutely small.

    Advice to Management

    Work on your interaction with your employees. Let them know that customer advocates matter as much as supervisors. The CAS' need to work on their willingness to assist rather then the "inconvenience". They have deplorable behavior to their agents.


  7. Helpful (4)

    "Customer Service"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Blue Cross and Blue Shield of Texas full-time

    Pros

    Christmas party. Bonus in March

    Cons

    It's healthcare, layoffs, they are now buying out people to retire early

    Advice to Management

    Give your millionaire dollar bonuses to your employees


  8. Helpful (1)

    "too stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advocate
    Former Employee - Customer Advocate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield of Texas full-time (More than a year)

    Pros

    pay and benefits are great

    Cons

    very stressful and not a great working environment


  9. Helpful (1)

    "Very Hit or Miss"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some direct managers are very fair (meaning rules apply to all), while some very obviously have favorites.

    Cons

    A manager addressed everyone in a department meeting stating that we were all replaceable. Work/Life balance is non-existent in some departments.

    Advice to Management

    They should value the employees that have stayed with the company. Stop cutting benefits for those that have stayed over 10 years.


  10. Helpful (5)

    "Too much politics"

    Star Star Star Star Star
    Current Employee - Texas Provider Administration in Rowlett, TX
    Current Employee - Texas Provider Administration in Rowlett, TX

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than a year)

    Pros

    beautiful building, nice cafeteria, parking garage, great location

    Cons

    too much politics, poor bonus & raises, constant meetings (including lunch hours), outsourcing IT group, bad systems that frequently do not work, no one works together, completely reactionary environment with a bunch of drama queens


  11. Helpful (5)

    "Decent benefits, iffy salary development, rigid hierarchies."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Richardson, TX
    Current Employee - Analyst in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than 3 years)

    Pros

    They talk a good game when it comes to diversity issues. More opportunities for minorities and women than at many other companies. Many colleagues are deeply conservative/religious (it is Texas after all). LGBT people have supportive official policies, but most choose to keep a very low profile to get along with coworkers.

    Cons

    Very hierarchical. Relationship to Managers is by far the most important criteria for raises/promotions. If you are not favored by a higher manager you do not move ahead.
    Many departments are increasingly outsourcing functions overseas. Meaning poor job security.
    Starting salaries can be low.

    Advice to Management

    Culture strongly discourages disagreeing with people who are higher up in the pecking order. It leads to bad decisions, as nobody will stick their neck out to object, even when the higher manager suggests policies/programs that are way off base.



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