Blue Cross and Blue Shield of Texas Reviews | Glassdoor

Blue Cross and Blue Shield of Texas Reviews

Updated August 13, 2017
118 reviews

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3.1
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Dan McCoy, MD
9 Ratings

118 Employee Reviews

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Pros
Cons
  • Work/Life balance is non-existent in some departments (in 4 reviews)

  • Unorganized, poor leadership and hard to work with others on virtual teams (in 4 reviews)

More Pros and Cons

  1. Helpful (5)

    "Poor employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Examiner in San Angelo, TX
    Former Employee - Claims Examiner in San Angelo, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Excellent benefits. Great flexible hours. Plenty of OT at time and a half

    Cons

    Poor management leadership. Favortism from site director down to supervisors. So called quality programs are not beneficial. Racial issues abound in all departments.

    Advice to Management

    Learn to be professional and not one sided when issues arise. If you are senior management you cannot show favortism to your employees. Get a handle or the racist supervisors before a lawsuit happens. Stop RIFFing people and then having a month long hiring spree


  2. Helpful (3)

    "Working for BCBSTX"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Recommends
    No opinion of CEO

    Pros

    Good benefits; respectful treatment by management. Family atmosphere, many people from same families work for company. Low turnover.

    Cons

    Instability of healthcare industry, nowadays! Sluggish, behind the times on their computer systems, slow to change, lots of inertia and bureaucracy.

    Advice to Management

    Embrace the new healthcare laws and get out in front! Spin off some of your components instead of centralizing...too much overlap and territory fighting going on.

  3. "BCBS of TX Job experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great Benefits and pension plan, competetive salary, good team atmosphere.
    Employee bonuses given yearly.

    Cons

    Work is very redundant, excessive time spent on phone with customers, environment is in production mode which is somewhat restrictive.

    Advice to Management

    Managers are ok, some probably required more training, as sometimes staff had to problem solve among themselves. Managers also appeared to be overworked and overwhelmed most of the time.


  4. "One of the best jobs for Abilene"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Auditor in Abilene, TX
    Current Employee - Quality Auditor in Abilene, TX
    Recommends
    Approves of CEO

    Pros

    Great flexiblity with your work schedule, and good performance can lead to the oppurtunity to work from home. The benefits are excellent, medical, dental, vision, 401(k), pension, 18+ days of paid time off plus holidays, and tutiton assistance of up to $5400 a year. The company puts a lot of money into training so they give you as many resources as they can to help you suceed. I haven't heard of any non-salaried employees being laid off.

    Cons

    I'm not going to lie, the work is boring and very tedious, but you are well compensated for it. Salary and management positions do not come open often in the Abilene location, so the competetion is high for a promotion in that area. If you put in the time and effort you can easily move into some higher paying hourly positions though. Also, there is a lot of promotion oppurtunity if you are willing to move to another location. There can be quite a bit of required overtime in peak months.


  5. Helpful (3)

    "Overall good experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Very financially stable, non-investor owned, family-oriented, a leader in health care insurance innovations, generous benefits. The pay depends on the area.

    Cons

    One is the massive bureaucracy which really gets in the way of the speed of business. The other is it is painfully obvious that people who work in the Chicago HQ receive preferential treatment regarding promotions. Can be hard on morale in the 3 other Blues. Nobody dares to bring it up out of fear of sounding "negative."


  6. Helpful (2)

    "Not worth the higher-end pay for local entry-level jobs in the area; redefined micromanagement!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Processor in Abilene, TX
    Former Employee - Claims Processor in Abilene, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits package and pay scale

    Cons

    Mangement and Corporate's heavy hand in even the minutia of your workday.

    Advice to Management

    Allow outstanding performers, to perform. Increasing production is not achieved by calling meetings - you must let people produce.


  7. "Great benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Specialist in Richardson, TX
    Former Employee - Applications Specialist in Richardson, TX
    No opinion of CEO

    Pros

    Lots of new development. Some knowledgable people

    Cons

    Testing process is complicated. Release process is very time consuming

  8. Helpful (1)

    "Stressful and all about numbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Srevice Representative IIA
    Current Employee - Customer Srevice Representative IIA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than 8 years)

    Pros

    Decent 401k and pension. Co workers friendly

    Cons

    Micro Managed ..open door policy is a joke. Workers stretched.

    Advice to Management

    Listen to your people. We know exactly how to make the providers satisfied as well as what will make us happy. If we are happy BC will be happy....and finally be #1. You have yo work on the inside before stepping out to the massed.


  9. "Actuarial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in Richardson, TX
    Current Employee - Actuarial Analyst in Richardson, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than a year)

    Pros

    Rotation Program
    Decent Work Life Balance
    Solid Study Program
    Interesting Projects
    Growth

    Cons

    Would be nice if they offered salary increases with exams instead of just bonuses. BCBSTX's study program is still very competitive though.


  10. Helpful (1)

    "developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Dallas, TX
    Current Employee - Developer in Dallas, TX

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than a year)

    Pros

    nothing much about the pros...good benefits

    Cons

    No knowledge improvement and most of the time without work...

    Advice to Management

    technology competence is very out dated


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