Blue Cross and Blue Shield of Texas Reviews in Richardson, TX | Glassdoor

Blue Cross and Blue Shield of Texas Richardson Reviews

Updated May 25, 2017
47 reviews

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Richardson, TX

2.9
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Dan McCoy, MD
4 Ratings

47 Employee Reviews

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Pros
Cons
  • Work/Life balance is non-existent in some departments (in 4 reviews)

  • Unorganized, poor leadership and hard to work with others on virtual teams (in 4 reviews)

More Pros and Cons

  1. "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than a year)

    Pros

    Nice office building, fairly good benefits, very diverse workforce

    Cons

    Work can be intense and very stressful; management doesn't really prioritize a work/life balance; pay is below market; many systems and processes are really outdated and behind the times

    Advice to Management

    Stop acting like it's normal to have employees work evenings and weekends for 9 months out of the year. It's not sustainable, and leads to high turnover.


  2. Helpful (4)

    "Right hand VS Left hand and no one in the middle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UI/User Experience Designer in Richardson, TX
    Former Employee - UI/User Experience Designer in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield of Texas full-time (More than a year)

    Pros

    Great people, fun holidays, HR by the book. Loved the HR people. Nice fellow employees.

    Cons

    too many reorgs. Too much company political stuff. Directors are not transparent. Especially between Chicago and Texas. Often atmosphere was like being underwater. You could cut the tension with a knife. Difficult to work under at the office those conditions.

    Advice to Management

    Get directors who were in IT to run IT.

  3. Helpful (4)

    "Sr Manage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Richardson, TX
    Current Employee - Senior Manager in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than 5 years)

    Pros

    Work life balance, pay is fair

    Cons

    Lacking solid leadership. Poor leadership

    Advice to Management

    Don't be in such a hurry to hire for "technical skill" over proven leadership ability. The loss of effective and strong leaders is going to greatly reduce efficiency and productivity.


  4. Helpful (2)

    "Business Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Business Partner in Richardson, TX
    Former Employee - Human Resources Business Partner in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield of Texas full-time (More than a year)

    Pros

    Great benefits and perks, on site gym, covered parking, cafeteria

    Cons

    Unorganized, poor leadership and hard to work with others on virtual teams. HR department is unethical.


  5. Helpful (3)

    "The pay was good, the moral and company ethics was not there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Incentive Specialist in Richardson, TX
    Former Employee - Sales Incentive Specialist in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield of Texas full-time (More than a year)

    Pros

    Salary was good, no micro management on my end. Credit union was a plus. Bonus helped a lot. Work from home was super.

    Cons

    Company ethics was terrible, the staff was unprofessional. No drive whatsoever. No team environment, staff was bitter and unprofessional. To much gossip amongst them.

    Advice to Management

    Need to have positive attitudes and manage with authority.


  6. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Coordinator in Richardson, TX
    Former Employee - Customer Account Coordinator in Richardson, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield of Texas (Less than a year)

    Pros

    The atmosphere was OK. The staff was very nice and helpful. I would definitely go back.

    Cons

    I was working through a temp agency and the assignment ended earlier than expected and was given only a four day notice.

    Advice to Management

    N/A


  7. "Marketing Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Richardson, TX
    Former Employee - Analyst in Richardson, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly working relationships and supportive environment. Good work life balance.

    Cons

    Relatively lay back. Slow progress in general.

  8. Helpful (1)

    "Paper pusher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richardson, TX
    Current Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield of Texas (More than 8 years)

    Pros

    Weekly work from home opportunity

    Cons

    Constant nagging, unrealistic expectations and your level of success depends on managements mood towards you as an employee.

    Advice to Management

    Take interest in your staff and their goals and aspirations.


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Richardson, TX
    Current Employee - Account Executive in Richardson, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than 10 years)

    Pros

    Good corporate culture and a flexible work schedule are nice, company truly cared about the communities in which they are located.

    Cons

    Top-heavy organizational structure means there are not enough "worker bees". Leadership doesn't seek out differing opinions most of the time.

    Advice to Management

    Hire the best person for the position, not just the person with seniority


  10. Helpful (8)

    "Positive employee experience until 3 years ago. Would not recommend to job seeker at this time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Specialist in Richardson, TX
    Current Employee - Network Specialist in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Cross and Blue Shield of Texas full-time (More than 10 years)

    Pros

    Prior to 3 years ago, BCBSTX was a very employee friendly company. There was restructuring and change in leadership that has changed the environment for the worse.

    Cons

    Over the past two years constant changes to duties, management and culture has created a negative employee experience. Recently there is a voluntary retirement offering that has created frustration and division in the ranks. Not sure about future for employees left behind.

    Advice to Management

    Retirement should have been offered across all positions to avoid frustration of those that wanted to retire but we're not included.


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