Blue Shield Of California Reviews | Glassdoor

Blue Shield Of California Reviews

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Found 742 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
68%
Approve of CEO
Blue Shield Of California CEO Paul Markovich
Paul Markovich
333 Ratings
Pros
  • "Opportunities to advance, work life balance, great benefits and culture(in 77 reviews)

  • "Flexibility and ability to work from home a plus(in 32 reviews)

Cons
  • "Work/life balance could be challenging at times due to ambitious mission(in 42 reviews)

  • "No work/life balance and constant company-wide reorgs contributing to so much chaos(in 15 reviews)

More Pros and Cons
  1. Featured Review

    "A company driven to make a difference!!!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - A Honest and Candid Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time

    Pros

    • Culture driven by an amazing mission to “Create a healthcare system worthy of our family and friends and sustainable affordable.” • Ability to make a difference and contribution towards our mission every day. If you are not in the best position to do that, then you can speak to management to do so. • No shortage of exciting work going on. Blue Shield of California has ambitious goals. Hard to achieve? Maybe. But isn’t...

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    Cons

    • The healthcare system is complex. What seems like bureaucracy may in fact be everyone navigating through this complexity. • Transforming healthcare is not easy. Tough decisions and conversations are required to find the right balance. Not all decisions go your way. You need to understand that decisions support the overall mission. This is easier said than done. • A changing environment requires the need to be flexible...

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    Advice to Management

    • Continue to value and reward your employees that demonstrate the ability, aspiration, and engagement each day they come to work. There are so many individuals and teams that work effortlessly towards our mission.

  2. "What a great way to start at a entry level"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time

    Pros

    Great benefits and opportunities

    Cons

    The traffic & not flexible with hours

    Advice to Management

    Nothing at all

  3. "Company with Solid Values"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shield Emerging Leader in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time for more than 2 years

    Pros

    Blue Shield is a nonprofit health plan, and they really live those values. This means that everyone who works here cares about serving our members. The company is also working hard to be a great place to work and have great leaders.

    Cons

    It's quite bureaucratic and can be dull. It can also be high stress at the same time.

  4. "Change from the top does not filter down"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Blue Shield Of California full-time for more than 4 years

    Pros

    All the perks of a larger org. Flexible and steady working hours. Possible to thrive in a cross functional team with a focused goal and approved budget.

    Cons

    Culture - lot of disrespect, lack of transparency, many leaders do not ‘walk’ the talk.

    Advice to Management

    The annual surveys are bogus since most managers tell their staff that while they value honesty, bonus is partly decided by the overall ratings in the survey. Separate the 2 else you will never get a true pulse.

  5. "Good pay. Unstructured. Heavy workload!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Underwriter in El Segundo, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California full-time for more than 4 years

    Pros

    Great pay. Good benefits. Nice perks.

    Cons

    Unstructured. Heavy workload. No work life balance!

    Advice to Management

    Hire more staffs to have work life balance for your team!

  6. "Fun"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Processor in Redding, CA

    I have been working at Blue Shield Of California full-time for more than 6 years

    Pros

    Fun and advancement opportunities invest in employees goof benefits

    Cons

    Not the best kind of sucks

    Advice to Management

    Get a life stop lying

  7. Helpful (1)

    "If it's your only option then take it but keep looking."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Woodland Hills, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Shield Of California full-time for more than 4 years

    Pros

    Decent base pay with an annual TIP (bonus). Telecommute option available to some. Good matching on 401k, they had a pension plan but did away with it. I worked with some nice people that were sometimes subjected to unreasonable last minute demands and a silo'd infrastructure.

    Cons

    Political, power plays, disorganized, archaic technology, expensive health benefits considering your only option is a Blue Shield HMO or PPO plan. Layoffs about every other year. This is a left leaning company and if you don't lean that way then you'd better not voice any opposition or you could end up on the layoff list like I was.

    Advice to Management

    My boss, was good. His boss was good and his boss was good but everyone above that are more impressed with themselves than they ought to be. You can have your Great Place to Work surveys and tell people how much they matter but in the end when you have layoffs and don't make any changes as a result of the survey then sooner or later people are going to wise up. I am speaking from 40 years working in corporate America.

    Blue Shield Of California Response

    March 15, 2019TA Director

    Thanks for taking the time to share your thoughts. We truly appreciate hearing different perspectives. We have developed initiatives like our Talent Bridge Program to help anyone whose position has been eliminated with training and career coaching to help them find new roles at ...

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  8. Helpful (1)

    "On the way to becoming a great employer"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California full-time for more than 4 years

    Pros

    Benefits, culture, team community are great. Our mission is what brings everyone together!: We're working to change healthcare to be better for everyone. There are endless opportunities to learn and grow, if you know where to find them. Endless ideas for improvement bring a great deal of energy to company. I love working here.

    Cons

    Location by location, culture is pretty different. It feels like we've made plans for change, but don't always follow through. If you're not a skilled networker, this can be a difficult organization to thrive in and we don't always communicate well with our employees; it can feel like we design all communications for executive staff, not real people.

    Advice to Management

    Leadership should be more transparent about the future, and it would be nice to hear from the CEO and EVPs more frequently as an employee. I wish we shared more openly about our vulnerabilities and failures as an organization, we're missing out on great learning opportunities.

  9. "Clinical Services Coordinator"

    StarStarStarStarStar
      Current Employee - Clinical Services Coordinator in Monterey Park, CA

      I have been working at Blue Shield Of California full-time for more than 2 years

      Pros

      The people make work more enjoyable

      Cons

      Can become monotonous at times

    • "Offshoring and Outsourcing to Peggy in the Philippines"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in El Dorado, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Blue Shield Of California full-time

      Pros

      Working for a non-profit company with great Customer Service, eligibility, underwriting, claims and billing while here in California and the states.

      Cons

      Outsourcing was expected to increase revenue for the Not so, Non Profit company so doors were being closed and Americans being shown the door while premiums went up along with executives salaries. and company revenue. Why pay Peggy in America $12/hr when you can pay Peggy in the Philippines $2/hr! Outsourcing has been the demise of good customer service with the lack of knowledge and language barrier. Outsourcing means...

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      Advice to Management

      Bring jobs back don't just be a cog in the wheel

    Found 742 reviews