Blue Shield Of California Reviews | Glassdoor

Blue Shield Of California Reviews

Updated May 24, 2017
568 reviews

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Full-time Part-time

2.9
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Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
225 Ratings

568 Employee Reviews

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Pros
  • Company values work-life balance (in 62 reviews)

  • probationary period we can work from home 2 days out of the week (in 22 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (18)

    "Blue Shield a Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Dorado Hills, CA
    Former Employee - Anonymous Employee in El Dorado Hills, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Compensation is very good, benefits are good, work locations are clean and bright. Management is trying to make improvements around culture but they have a ways to go. Their HR VP is trying to increase the number of women and minorities in Sr; Level Management which means there is opportunity. People are extremely nice and supportive.

    Cons

    Since they are not publicly traded, all decisions in middle management take forever and are consensus driven. Even after a decision is made, because the organization has become so matrixed, nobody is held accountalbe for the decisions they make or deliverables they sign up for. Typical Corporate America, it is still who you know rather than what you know when it comes to advancement, but it is getting better.

    Advice to Management

    Keep working on improving the culture, you are doing a good job so far. Please take a look at the operational monster you have built in IT supporting your new platform, you will need to speed up the development process in order to cut your costs going forward.

    Blue Shield Of California Response

    Jul 28, 2016 – Community Manager

    Thanks for your feedback. We’re committed to offering a diverse and inclusive workplace and are glad that you appreciate the efforts taken to improve company culture. We understand that you’re ... More


  2. Helpful (1)

    "Better than average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Blue Shield Of California full-time (More than 8 years)

    Pros

    Pleasant, modern work environment that offers great benefits and above average competitive salaries. Many great, forward thinking people with some exemplary leaders.

    Cons

    Tends to be top heavy, and like most non-profits, riddled with some ineffective senior leaders who will do anything to hang on the their great paying job, regardless of how many hard working people they crush in the process. Thankfully that is the exception.

    Advice to Management

    IT leadership team is treating the other C-level execs like mushrooms - they keep you in the dark and feed you BS


  3. "Senior Business analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in El Dorado Hills, CA
    Current Employee - Senior Business Analyst in El Dorado Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California full-time (More than 10 years)

    Pros

    You have the opportunity to learn and grow. There is advancement opportunities. You can learn a lot in the health insurance world. Loved the people i work with and the projects I have worked on.

    Cons

    There is no work life balance. Salary jobs and you work more than 8 hours a day on a regular basis with no compensation. Benefits are pricy when you consider you work for a insurance company. New leadership and they don't care about their employees anymore. They got rid of the retirement package far anyone under 40 regardless of how long they had been with the company. No longer a company to have a long term career at.

    Advice to Management

    Acknowledge your people for their strengths, hard work and dedication. Get in the trenches and do some of the work and see first hand the difficulties. Help the employees get their voices heard to the higher up executives.


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  5. "Great company with a great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Rancho Cordova, CA
    Former Employee - Data Analyst in Rancho Cordova, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Shield Of California full-time (More than a year)

    Pros

    Management acknowledges talent and people seem to frequently change roles based on what they're good at

    Clear path of advancement for non business employees (intake, processors, ect..)

    A culture that puts every employees needs into consideration as long as they make them known to management.

    The actual culture and message given to employees is to put the customer first and realize what you're doing helps people. I liked hearing that, even though I know not every decision made by the company is for that best interest, it's what they pushed everyone to believe and enforce in their day to day job.

    Cons

    Technology is outdated. When I was there they were still forcing 32 bit operating systems on newer machines.

    Some of their project management is terrible and communication rifts happen between project teams and senior management.

    Advice to Management

    Follow the rules the better project managers lay out and don't try to cut corners. If there isn't a clear plan then you don't have a good project manager.

    Upgrade everyone to 64 bit operating systems so they can fully utilize their PCs potentials in their job.


  6. Helpful (1)

    "Process Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Decline to State in El Dorado Hills, CA
    Former Employee - Decline to State in El Dorado Hills, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Blue Shield Of California (More than 10 years)

    Pros

    For the most part, employees are truly engaged and committed to the mission. There are great managers, great teams, projects and opportunities for advancement.

    Cons

    Frequent turnovers in senior leadership has resulted in a culture of frequent and repeated reorganizations and an atmosphere of instability in some areas. Employee benefits continue to erode with mandatory PTO use during periodic shutdowns, downsizing of employees with high PTO balances or pension vesting, and downgrading salaries are primary tools for cost reduction.

    Advice to Management

    Recognize value in experience. Treat employees as thought they actually matter.


  7. "Enjoy the work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lodi, CA
    Current Employee - Anonymous Employee in Lodi, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Shield Of California full-time (More than 5 years)

    Pros

    Time off and good pay. Constant change.

    Cons

    Lots of turnover with upper management.


  8. Helpful (3)

    "Roll the Dice..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in El Dorado Hills, CA
    Current Employee - IT Manager in El Dorado Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California full-time (More than 5 years)

    Pros

    Pay is good, benefits are average (except for the pension, which they no longer offer to new employees). The company mission, vision, and values that the top leadership sends out sound great and are followed by many employees in the company.

    Cons

    You will be rolling the dice when considering this employer. You might get lucky or you might spend a few years in a very toxic environment. Recommend you find an employer that has a higher bar for their middle management.

    While most of the top leadership seem to be aligned in pointing the company in a good direction, the gulf between the VPs and the Directors/Managers allows the latter to effectively run the company. This results in some groups having great experiences and others having very toxic and detrimental experiences. Blue Shield Values are not practiced by many Directors/Managers, and since the HR department is the weakest I have ever seen, no one is held accountable for their negative actions, forcing good talent to find a better company.

    Advice to Management

    VPs - Hold skip level meetings with your managers... and REALLY listen. Hold skip level meetings with your troops and REALLY listen so you can get a clear picture of what your middle management is doing and then clean house at hose ranks to remove 'leaders' that don't reflect the stated BSC values.


  9. "Batch / NOC Operations, Infrastructure Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Dorado Hills, CA
    Current Employee - Anonymous Employee in El Dorado Hills, CA
    Recommends
    Positive Outlook

    I have been working at Blue Shield Of California full-time (More than 3 years)

    Pros

    Great benefits and compensation given

    Cons

    Lots of "silos" within the IT infrastructure


  10. Helpful (2)

    "Good, but could be better!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leadership Development Program Associate in San Francisco, CA
    Current Employee - Leadership Development Program Associate in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time (More than a year)

    Pros

    Flexible work environment, really good benefits, and trusting management comfortable with autonomous employees.

    Cons

    Lack of transparency, poor management communication, seeming lack of urgency to make needed improvements. Should mandate meetings be in-person as much as possible, remote meetings are the norm. Need to update pay for performance bonus structure to give managers more flexibility to increase pay for high performers.

    Advice to Management

    Reduce bureaucracy, improve transparency. Stop treating information as turf and share for success!

    Blue Shield Of California Response

    May 8, 2017 – Strategic Recruiting Program Manager

    Thanks for your review. We’re glad that you’re enjoying the autonomous environment that your management has provided you. Our leaders strive to establish open lines of communications, using such ... More


  11. Helpful (3)

    "Sr Manager Human Resource Business Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager Human Resource Business Partner in Woodland Hills, CA
    Former Employee - Senior Manager Human Resource Business Partner in Woodland Hills, CA

    I worked at Blue Shield Of California (More than a year)

    Pros

    A lot of tools and models. Great people work there. The mission and vision is worth working hard for.

    Cons

    High turnover. Lack of cross collaboration.

    Blue Shield Of California Response

    Apr 19, 2017 – Strategic Recruiting Program Manager

    Thanks for your review. We agree—our mission and vision are worth working hard for! Kathy Mason Strategic Recruiting Program Manager


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