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Blue Shield Of California

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Blue Shield Of California

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Blue Shield Of California Reviews

Updated May 26, 2023

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Found 1,709 of over 2K reviews
3.9
78% Recommend to a Friend
Blue Shield Of California President & CEO Paul Markovich
89% Approve of CEO
Top CEOs 2021

Found 1,707 of over 2K reviews

3.9
78%
Recommend to a Friend
89%
Approve of CEO
Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
1,005 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "The biggest challenge for me was poor management.(in 66 reviews)
  • "Some managers don't engage their team at all for months and are shocked that the team isn't aware of changes in projects or policies.(in 61 reviews)
  • "Frequent turnovers in senior leadership has resulted in a culture of frequent and repeated reorganizations and an atmosphere of instability in some areas.(in 50 reviews)
  • "Current upper management does not think it is appropriate to promote people who know the process and have some leadership skills and could be mentored.(in 33 reviews)
  • "based culture, employees are not empowered, not valued, not trusted(in 33 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Blue Shield Of California and is not affected by filters.

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  1. 5.0
    Current Employee, more than 10 years

    Very generous, employee friendly place to work

    May 26, 2023 - Director in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and work-life balance. Generous compensation and benefits. Mission-driven, non-profit organization who is trying do the right thing in our complicated US health care industry.

    Cons

    A large, older company in a highly regulated industry can be a little bureaucratic at times. Lots of great employees but it can be a little hard to get things done or innovate at times.

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  2. 1.0
    Current Employee, more than 8 years

    Unethical people management, civil rights abuses, and no accountability

    May 17, 2023 - Program Manager in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you're motivated by money, there is an annual cash bonus. But it comes at a tremendous personal and professional cost.

    Cons

    I spoke up about some alarming problems, illegal behavior, and unethical actions from management. HR did nothing, which is expected since they are hired to protect the employer. The problems are so numerous I had to file with the Civil Rights Department, who is now investigating. There is no amount of money (pension, bonus, salary) that can substantiate this kind of behavior. It's ironic that there is an internal whistleblower hotline, which doesn't serve as anything except a check-the-box feature that was dead on arrival.

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    1 person found this review helpful

    Blue Shield Of California Response

    Employer Brand Team

    It is unfortunate to hear of your perception towards the company. We pride ourselves in listening to and learning from our employees. Although we cannot speak to this general statement, we can comfortably say that we make continuous improvements based on the feedback received from our employees. The employee experience is a priority that we constantly evaluate to increase overall satisfaction and balance.

  3. Join the Blue Shield Of California team
    See Our Latest Jobs
  4. 4.0
    Current Employee, more than 10 years

    salary and appreciation

    May 23, 2023 - Nurse in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love the team I work with and my manager does his/her best to make us feel happy at work.

    Cons

    Upper management has no clue what we do and no appreciation for the work we do such as by giving nurses pay raises to keep up with inflation or at least half. We are told to hold on that things will get better, but depending on whether you live in the rest of CA or bay area where corporate is, nurses don't get increases to keep up with cost of living.

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  5. 2.0
    Former Employee

    Good company need culture change

    May 25, 2023 - Sr. Manager IT 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits especially Holidays, PTO and 401K

    Cons

    Most of the folks are trying to please the leadership instead of focusing on work. This is pretty common with few folks reporting to CIO, also lot of undeserved self promotion. In IT people are always trying to put positive spin on things that have not gone well especially failed initiatives. There is fair amount of fleecing by vendors who have several hundred of contractors, BSC is not getting its money’s worth. The hourly rates are 20-30% higher then smaller vendors providing technical resources.

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  6. 3.0
    Current Employee

    Unfair leveling and pay

    Mar 16, 2023 - Program Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The 401k match is good

    Cons

    There is a lot of inconsistency in the way jobs are leveled. I've seen PMs within the same business unit and similar type roles get hired in as senior or consultant who have more experience than some principals (for any external readers, the levels for PM go senior, consultant, principal). I've also observed some principals who require quite a bit of hand holding from the consultant/senior levels. There's also a lot of inconsistency in what you need to do to get promoted. When it comes to pay, BSC keeps talking about "equitable pay" and there being no gap when it comes to gender and race. Ok great, but how do we know you are doing that? Employees ask what is being done to make sure current employees aren't being punished for staying a long time by having new hires come in at a higher rate and the response is always that it's not happening and everyone is paid fairly based on experience. That is objectively not true. I've had several referrals who have similar or less experience than me interview at BSC for the same level role and they told me what they were being offered and it is always way higher. I wish there was something that could be done to remedy this as I'm getting to the point where I may have to start looking externally just to be able to keep my standard of living.

    1 person found this review helpful
  7. 2.0
    Former Employee, more than 10 years

    Not a great place to work

    May 9, 2023 - SWAT/Inventory Specialist in Lodi, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some coworkers were friendly and helpful. Summer Fridays were nice when we had them. work from home was nice.

    Cons

    more lines of business required to learn w/o pay increase, no cost-of-living increase. no formal training. they had us create process mapping and document our workflow and then laid us off. Great place to work survey was sent out after they would bribe us with pizza parties. Give you projects to work on, when you apply for the job related to the project, you don't get the job. They just give it to someone else.

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  8. 1.0
    Current Employee

    high turnover

    May 25, 2023 - Call Center Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nothing good about this company

    Cons

    poor communication, gaslighting supervisors, for a company that has been around it acts like everything is new and they have no idea what they are doing. very poor training. constantly changing things with out notice and making them mandatory. can't us PTO when u want until you have been there for 5 years.

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  9. 3.0
    Former Employee, more than 3 years

    Okay position

    May 22, 2023 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits , can reimburse for tuition

    Cons

    Blue shield is pretty hard to transition into other departments. A lot of great leaders but needs to raise pay. PTO is calculated to 3 hrs including and additional 3 hrs for wellness time off. Only benefits the company.

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  10. 3.0
    Former Employee

    Not going to move up

    May 23, 2023 - Customer Service Concierge in Rancho Cordova, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stable job as long as your competent.

    Cons

    No room for growth. Stressful, too many people have their own way of doing things instead of just following one method to get things done.

    1 person found this review helpful
  11. 2.0
    Former Employee, more than 5 years

    Lack of decision making by leaders

    May 6, 2023 - Project Management Office (PMO) in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work-life balance if you take it; good supplemental benefits such as sabbaticals, working remotely, allowing time to balance personal life.

    Cons

    The company as a whole lacks strong leadership. Direction constantly changes; requests are made and expected to be turned around immediately, then results discarded and a new ask. Lower level leadership (Manager/Director levels especially) speak negatively about other levels (VPs, SVPs, C level) and confirms lack of clear direction.

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Viewing 1 - 10 of 1,707 Reviews
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Blue Shield Of California Reviews FAQs

Blue Shield Of California has an overall rating of 3.9 out of 5, based on over 1,888 reviews left anonymously by employees. 78% of employees would recommend working at Blue Shield Of California to a friend and 68% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Blue Shield Of California employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Blue Shield Of California. This rating has decreased by -5% over the last 12 months.

78% of Blue Shield Of California employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Blue Shield Of California 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Blue Shield Of California to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.

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Glassdoor has 1,888 Blue Shield Of California reviews submitted anonymously by Blue Shield Of California employees. Read employee reviews and ratings on Glassdoor to decide if Blue Shield Of California is right for you.