Blue Shield Of California Reviews
Updated May 26, 2023
Filter by Topic
Found 1,707 of over 2K reviews
- Most Recent
- Highest Rating
- Lowest Rating
Got a burning question about Blue Shield Of California? Just ask!
On Fishbowl, you can share insights and advice anonymously with Blue Shield Of California employees and get real answers from people on the inside.
What are your colleagues talking about?
Top Review Highlights by Sentiment
- "Good benefits and three additional holidays off than at my previous job." (in 203 reviews)
- "The people there are great" (in 148 reviews)
- "good work/life balance (at least in my department)" (in 115 reviews)
- "Good Pay is alright to be honest" (in 97 reviews)
- "Remote work from home convenience and productivity higher" (in 46 reviews)
- "The biggest challenge for me was poor management." (in 66 reviews)
- "Some managers don't engage their team at all for months and are shocked that the team isn't aware of changes in projects or policies." (in 61 reviews)
- "Frequent turnovers in senior leadership has resulted in a culture of frequent and repeated reorganizations and an atmosphere of instability in some areas." (in 50 reviews)
- "Current upper management does not think it is appropriate to promote people who know the process and have some leadership skills and could be mentored." (in 33 reviews)
- "based culture, employees are not empowered, not valued, not trusted" (in 33 reviews)
Ratings by Demographics
This rating reflects the overall rating of Blue Shield Of California and is not affected by filters.
- Race / Ethnicity
- Sexual Orientation
- Parent or Family Caregiver
- Veteran Status
- Current Employee, more than 10 years★★★★★
Very generous, employee friendly place to workMay 26, 2023 - Director in Oakland, CARecommendCEO ApprovalBusiness Outlook
Great culture and work-life balance. Generous compensation and benefits. Mission-driven, non-profit organization who is trying do the right thing in our complicated US health care industry.
A large, older company in a highly regulated industry can be a little bureaucratic at times. Lots of great employees but it can be a little hard to get things done or innovate at times.
- Current Employee, more than 8 years★★★★★
Unethical people management, civil rights abuses, and no accountabilityMay 17, 2023 - Program Manager in Oakland, CARecommendCEO ApprovalBusiness Outlook
If you're motivated by money, there is an annual cash bonus. But it comes at a tremendous personal and professional cost.
I spoke up about some alarming problems, illegal behavior, and unethical actions from management. HR did nothing, which is expected since they are hired to protect the employer. The problems are so numerous I had to file with the Civil Rights Department, who is now investigating. There is no amount of money (pension, bonus, salary) that can substantiate this kind of behavior. It's ironic that there is an internal whistleblower hotline, which doesn't serve as anything except a check-the-box feature that was dead on arrival.Continue reading
It is unfortunate to hear of your perception towards the company. We pride ourselves in listening to and learning from our employees. Although we cannot speak to this general statement, we can comfortably say that we make continuous improvements based on the feedback received from our employees. The employee experience is a priority that we constantly evaluate to increase overall satisfaction and balance.
- Current Employee, more than 10 years★★★★★
salary and appreciationMay 23, 2023 - Nurse in San Jose, CARecommendCEO ApprovalBusiness Outlook
I love the team I work with and my manager does his/her best to make us feel happy at work.
Upper management has no clue what we do and no appreciation for the work we do such as by giving nurses pay raises to keep up with inflation or at least half. We are told to hold on that things will get better, but depending on whether you live in the rest of CA or bay area where corporate is, nurses don't get increases to keep up with cost of living.Continue reading
- Former Employee★★★★★
Good company need culture changeMay 25, 2023 - Sr. Manager ITRecommendCEO ApprovalBusiness Outlook
Great benefits especially Holidays, PTO and 401K
Most of the folks are trying to please the leadership instead of focusing on work. This is pretty common with few folks reporting to CIO, also lot of undeserved self promotion. In IT people are always trying to put positive spin on things that have not gone well especially failed initiatives. There is fair amount of fleecing by vendors who have several hundred of contractors, BSC is not getting its money’s worth. The hourly rates are 20-30% higher then smaller vendors providing technical resources.Continue reading
- Current Employee★★★★★
Unfair leveling and payMar 16, 2023 - Program ManagerRecommendCEO ApprovalBusiness Outlook
The 401k match is good
There is a lot of inconsistency in the way jobs are leveled. I've seen PMs within the same business unit and similar type roles get hired in as senior or consultant who have more experience than some principals (for any external readers, the levels for PM go senior, consultant, principal). I've also observed some principals who require quite a bit of hand holding from the consultant/senior levels. There's also a lot of inconsistency in what you need to do to get promoted. When it comes to pay, BSC keeps talking about "equitable pay" and there being no gap when it comes to gender and race. Ok great, but how do we know you are doing that? Employees ask what is being done to make sure current employees aren't being punished for staying a long time by having new hires come in at a higher rate and the response is always that it's not happening and everyone is paid fairly based on experience. That is objectively not true. I've had several referrals who have similar or less experience than me interview at BSC for the same level role and they told me what they were being offered and it is always way higher. I wish there was something that could be done to remedy this as I'm getting to the point where I may have to start looking externally just to be able to keep my standard of living.
- Former Employee, more than 10 years★★★★★
Not a great place to workMay 9, 2023 - SWAT/Inventory Specialist in Lodi, CARecommendCEO ApprovalBusiness Outlook
Some coworkers were friendly and helpful. Summer Fridays were nice when we had them. work from home was nice.
more lines of business required to learn w/o pay increase, no cost-of-living increase. no formal training. they had us create process mapping and document our workflow and then laid us off. Great place to work survey was sent out after they would bribe us with pizza parties. Give you projects to work on, when you apply for the job related to the project, you don't get the job. They just give it to someone else.Continue reading
- Current Employee★★★★★
high turnoverMay 25, 2023 - Call Center RepresentativeRecommendCEO ApprovalBusiness Outlook
nothing good about this company
poor communication, gaslighting supervisors, for a company that has been around it acts like everything is new and they have no idea what they are doing. very poor training. constantly changing things with out notice and making them mandatory. can't us PTO when u want until you have been there for 5 years.Continue reading
- Former Employee, more than 3 years★★★★★
Okay positionMay 22, 2023 - Customer Service RepresentativeRecommendCEO ApprovalBusiness Outlook
Benefits , can reimburse for tuition
Blue shield is pretty hard to transition into other departments. A lot of great leaders but needs to raise pay. PTO is calculated to 3 hrs including and additional 3 hrs for wellness time off. Only benefits the company.
- Former Employee★★★★★
Not going to move upMay 23, 2023 - Customer Service Concierge in Rancho Cordova, CARecommendCEO ApprovalBusiness Outlook
Stable job as long as your competent.
No room for growth. Stressful, too many people have their own way of doing things instead of just following one method to get things done.
- Former Employee, more than 5 years★★★★★
Lack of decision making by leadersMay 6, 2023 - Project Management Office (PMO) in Oakland, CARecommendCEO ApprovalBusiness Outlook
Great work-life balance if you take it; good supplemental benefits such as sabbaticals, working remotely, allowing time to balance personal life.
The company as a whole lacks strong leadership. Direction constantly changes; requests are made and expected to be turned around immediately, then results discarded and a new ask. Lower level leadership (Manager/Director levels especially) speak negatively about other levels (VPs, SVPs, C level) and confirms lack of clear direction.Continue reading
Blue Shield Of California Reviews FAQs
Blue Shield Of California has an overall rating of 3.9 out of 5, based on over 1,888 reviews left anonymously by employees. 78% of employees would recommend working at Blue Shield Of California to a friend and 68% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
78% of Blue Shield Of California employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Blue Shield Of California 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Blue Shield Of California to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.
Blue Shield Of California Response
Employer Brand Team