Blue Shield Of California Reviews | Glassdoor

Blue Shield Of California Reviews

Updated August 15, 2017
594 reviews

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3.0
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Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
237 Ratings

594 Employee Reviews

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Pros
  • Company values work-life balance (in 65 reviews)

  • probationary period we can work from home 2 days out of the week (in 25 reviews)

Cons
  • No work/life balance and constant company-wide reorgs contributing to so much chaos (in 36 reviews)

  • Absolutely NO work/life balance (in 14 reviews)

More Pros and Cons

  1. Featured Review

    "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Communications, Writer in El Dorado Hills, CA
    Former Employee - Internal Communications, Writer in El Dorado Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Shield Of California (More than 5 years)

    Pros

    Fair wages; decent benefits, retirement plans for most, flexible schedules, work from home (for certain job types)

    Cons

    Leadership has undergone many changes which puts employees on edge (or at least those uncomfortable with change)

    Advice to Management

    Continue your proactive approach with employees - focus on keeping it real - they already know what's happening they just want confirmation from the top on the facts.

    Blue Shield Of California Response

    Jul 7, 2017 – Senior Mananager - Talent & Performance

    Thanks for sharing your experience as an employee and we’re glad you enjoyed your time with the company.

    Senior Manager


  2. "Me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR2 in Stockton, CA
    Current Employee - CSR2 in Stockton, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California (More than 10 years)

    Pros

    Good atmosphere, good employees, understanding

    Cons

    Management is no good, you get promoted if you are a pet

    Advice to Management

    Grow up this is a business

  3. "Very happy with my new employer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Program Manager in Woodland Hills, CA
    Current Employee - Clinical Program Manager in Woodland Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time (Less than a year)

    Pros

    The organization as a whole is constantly improving and listening to employee needs.

    Cons

    Focus on retaining staff and reaching out to the group that is 2 years and less. I love my coworkers.

    Advice to Management

    Thank you for being a role model organization to work for. For my life balance to my amazing benefits. To give all an affordable health coverage regardless of your health disparities. #weneverstop


  4. "Fix the System - HPS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR-1 in Redding, CA
    Current Employee - CSR-1 in Redding, CA

    I have been working at Blue Shield Of California full-time (More than 3 years)

    Pros

    Mission driven, customer orientated, an dflexible

    Cons

    time management, passing the buck, too may system issues


  5. "Reasonable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Francisco, CA
    Current Employee - Senior Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time (More than 5 years)

    Pros

    Nice peers, good location, inspirational CEO that reminds you of Obama in the way he speaks, reasonable hours, telecommuting is accepted

    Cons

    Old laptops that can't keep up with the speed of business, not enough pay for the responsibility and complexity that this industry entails


  6. Helpful (1)

    "Bad boss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAS Programmer
    Current Employee - SAS Programmer

    I have been working at Blue Shield Of California full-time (More than a year)

    Pros

    The pay is okay and its nice to be able to work from home a little.

    Cons

    Mean boss and too much overtime.

    Advice to Management

    Respect emoloyees. Train managers people msnagement, persuasion, and communication skills. Actionable, Specific, reasonable, constructive criticism is great. Getting upset or frustrated and making someone feel they are stupid or incompetent is not okay. Acting liked you think they are lying is not okay. Expectations and deadlines need to be reasonable. Clearly communicating what to do is okay.


  7. Helpful (2)

    "Work Life Balance/Very Layered"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Shield Of California full-time (More than a year)

    Pros

    The work life balance is good, it's easy to have a manageable schedule and get paid well for it. There is a small workout facility onsite, which has the basics and is great. To that end, the suite of wellness benefits is better than most companies.

    Cons

    The company is very structured without creative room to grow or be strategic. The actual culture of the company doesn't match up with what the executives say or share, which perpetrates a feeling of uncertainty all the time. Tremendous turnover at both the leadership and rank and file level that constantly has people worrying if "they're next." There is also a lot of frantic energy around things for no reason.

    Advice to Management

    Encourage managers to limit the number of unnecessary meetings. Constant check ins make employees feel like they're not trusted to reach outside their boundaries.

  8. "Mission-driven company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Blue Shield Of California full-time

    Pros

    Good mission; flexible schedules and telecommuting offered

    Cons

    Subject to bureaucracy and industry uncertainty


  9. "Dysfunctional processes and management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There were no pros to working here.

    Cons

    You need to spend some time and get your all of your employees to use the same business terminology, with a consistent meaning.

    Advice to Management

    Technology will not fix broken processes.


  10. "Medical Review Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Blue Shield Of California full-time

    Pros

    (I was most recently employed in 2003 by BSC and am seeking to re-enter the work force.) I was with the company for 10 yrs in capacities of Utilization Review Nurse, Care Management Nurse, Team Leader and Medical Review Nurse. Pros: many diverse opportunities, ability to grow with the position, open to innovative ideas, flexible scheduling, CEUs provided, encouraged to obtain certifications and occasional opportunity to attend professional development conferences, tuition reimbursement.

    Cons

    Woking with portions of teams in remote locations


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