Blue Shield Of California Reviews
Updated May 26, 2023
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Top Review Highlights by Sentiment
- "Some managers don't engage their team at all for months and are shocked that the team isn't aware of changes in projects or policies." (in 61 reviews)
- "Frequent turnovers in senior leadership has resulted in a culture of frequent and repeated reorganizations and an atmosphere of instability in some areas." (in 50 reviews)
- "Current upper management does not think it is appropriate to promote people who know the process and have some leadership skills and could be mentored." (in 33 reviews)
Ratings by Demographics
This rating reflects the overall rating of Blue Shield Of California and is not affected by filters.
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- Current Employee, more than 10 years★★★★★
Very generous, employee friendly place to work
May 26, 2023 - Director in Oakland, CARecommendCEO ApprovalBusiness OutlookPros
Great culture and work-life balance. Generous compensation and benefits. Mission-driven, non-profit organization who is trying do the right thing in our complicated US health care industry.
Cons
A large, older company in a highly regulated industry can be a little bureaucratic at times. Lots of great employees but it can be a little hard to get things done or innovate at times.
- Current Employee, more than 8 years★★★★★
Unethical people management, civil rights abuses, and no accountability
May 17, 2023 - Program Manager in Oakland, CARecommendCEO ApprovalBusiness OutlookPros
If you're motivated by money, there is an annual cash bonus. But it comes at a tremendous personal and professional cost.
Cons
I spoke up about some alarming problems, illegal behavior, and unethical actions from management. HR did nothing, which is expected since they are hired to protect the employer. The problems are so numerous I had to file with the Civil Rights Department, who is now investigating. There is no amount of money (pension, bonus, salary) that can substantiate this kind of behavior. It's ironic that there is an internal whistleblower hotline, which doesn't serve as anything except a check-the-box feature that was dead on arrival.
Continue readingIt is unfortunate to hear of your perception towards the company. We pride ourselves in listening to and learning from our employees. Although we cannot speak to this general statement, we can comfortably say that we make continuous improvements based on the feedback received from our employees. The employee experience is a priority that we constantly evaluate to increase overall satisfaction and balance.
- Current Employee, more than 10 years★★★★★
Pros
I love the team I work with and my manager does his/her best to make us feel happy at work.
Cons
Upper management has no clue what we do and no appreciation for the work we do such as by giving nurses pay raises to keep up with inflation or at least half. We are told to hold on that things will get better, but depending on whether you live in the rest of CA or bay area where corporate is, nurses don't get increases to keep up with cost of living.
Continue reading - Former Employee★★★★★
Pros
Great benefits especially Holidays, PTO and 401K
Cons
Most of the folks are trying to please the leadership instead of focusing on work. This is pretty common with few folks reporting to CIO, also lot of undeserved self promotion. In IT people are always trying to put positive spin on things that have not gone well especially failed initiatives. There is fair amount of fleecing by vendors who have several hundred of contractors, BSC is not getting its money’s worth. The hourly rates are 20-30% higher then smaller vendors providing technical resources.
Continue reading - Current Employee★★★★★
Pros
The 401k match is good
Cons
There is a lot of inconsistency in the way jobs are leveled. I've seen PMs within the same business unit and similar type roles get hired in as senior or consultant who have more experience than some principals (for any external readers, the levels for PM go senior, consultant, principal). I've also observed some principals who require quite a bit of hand holding from the consultant/senior levels. There's also a lot of inconsistency in what you need to do to get promoted. When it comes to pay, BSC keeps talking about "equitable pay" and there being no gap when it comes to gender and race. Ok great, but how do we know you are doing that? Employees ask what is being done to make sure current employees aren't being punished for staying a long time by having new hires come in at a higher rate and the response is always that it's not happening and everyone is paid fairly based on experience. That is objectively not true. I've had several referrals who have similar or less experience than me interview at BSC for the same level role and they told me what they were being offered and it is always way higher. I wish there was something that could be done to remedy this as I'm getting to the point where I may have to start looking externally just to be able to keep my standard of living.
- Former Employee, more than 10 years★★★★★
Not a great place to work
May 9, 2023 - SWAT/Inventory Specialist in Lodi, CARecommendCEO ApprovalBusiness OutlookPros
Some coworkers were friendly and helpful. Summer Fridays were nice when we had them. work from home was nice.
Cons
more lines of business required to learn w/o pay increase, no cost-of-living increase. no formal training. they had us create process mapping and document our workflow and then laid us off. Great place to work survey was sent out after they would bribe us with pizza parties. Give you projects to work on, when you apply for the job related to the project, you don't get the job. They just give it to someone else.
Continue reading - Current Employee★★★★★
Pros
nothing good about this company
Cons
poor communication, gaslighting supervisors, for a company that has been around it acts like everything is new and they have no idea what they are doing. very poor training. constantly changing things with out notice and making them mandatory. can't us PTO when u want until you have been there for 5 years.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Benefits , can reimburse for tuition
Cons
Blue shield is pretty hard to transition into other departments. A lot of great leaders but needs to raise pay. PTO is calculated to 3 hrs including and additional 3 hrs for wellness time off. Only benefits the company.
- Former Employee★★★★★
Not going to move up
May 23, 2023 - Customer Service Concierge in Rancho Cordova, CARecommendCEO ApprovalBusiness OutlookPros
Stable job as long as your competent.
Cons
No room for growth. Stressful, too many people have their own way of doing things instead of just following one method to get things done.
- Former Employee, more than 5 years★★★★★
Lack of decision making by leaders
May 6, 2023 - Project Management Office (PMO) in Oakland, CARecommendCEO ApprovalBusiness OutlookPros
Great work-life balance if you take it; good supplemental benefits such as sabbaticals, working remotely, allowing time to balance personal life.
Cons
The company as a whole lacks strong leadership. Direction constantly changes; requests are made and expected to be turned around immediately, then results discarded and a new ask. Lower level leadership (Manager/Director levels especially) speak negatively about other levels (VPs, SVPs, C level) and confirms lack of clear direction.
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Blue Shield Of California Reviews FAQs
Blue Shield Of California has an overall rating of 3.9 out of 5, based on over 1,888 reviews left anonymously by employees. 78% of employees would recommend working at Blue Shield Of California to a friend and 68% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
78% of Blue Shield Of California employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Blue Shield Of California 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Blue Shield Of California to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.
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