Blue Shield Of California Reviews | Glassdoor

Blue Shield Of California Reviews

Updated October 20, 2017
148 reviews

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Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
54 Ratings

148 Employee Reviews

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Pros
  • Work life balance, value the employee (in 68 reviews)

  • probationary period we can work from home 2 days out of the week (in 26 reviews)

Cons
  • No work/life balance and constant company-wide reorgs contributing to so much chaos (in 38 reviews)

  • Absolutely NO work/life balance (in 14 reviews)

More Pros and Cons

  1. "Sr. BSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior BSA in San Francisco, CA
    Former Employee - Senior BSA in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Shield Of California full-time (Less than a year)

    Pros

    Good middle management and teams to work with.

    Cons

    Horrible senior management and board decisions

    Advice to Management

    Avoid wasting money on top executives who don't spend even 2-3 years with the company


  2. "Key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Blue Shield Of California full-time

    Pros

    There is potential to grow. There are some really great people.

    Cons

    Growth can be really hard when Leaders promote their family members or friends of family into positions that others have worked really hard to gain. Having to work overtime to fix a problem that could have been avoided if a quick fix wasn't created. Sadly really great leaders are often let go or leave.

    Advice to Management

    Supervisors should motivate.

  3. Helpful (2)

    "Compliance Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intermediate Compliance Auditor in Woodland Hills, CA
    Former Employee - Intermediate Compliance Auditor in Woodland Hills, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Shield Of California full-time (More than a year)

    Pros

    PTO and 401K, good team members

    Cons

    Poor immediate manager, plays favorites, will not state facts (lie) to make themselves look good to directors, will look to retaliate.

    Advice to Management

    Have directors have more interaction with not just the manager but also employees under them to get proper feedback


  4. Helpful (6)

    "Who's steering the ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Blue Shield Of California full-time (More than 8 years)

    Pros

    Good people to work with

    Cons

    Management is challenging and poorly organized. New corporate goals every 6 months depending on who is in charge. Managers don't walk the talk.

    Advice to Management

    Let someone else do your job if you cannot share the work load with your team


  5. Helpful (6)

    "Dysfunctional processes and management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There were no pros to working here.

    Cons

    You need to spend some time and get your all of your employees to use the same business terminology, with a consistent meaning.

    Advice to Management

    Technology will not fix broken processes.


  6. "A bad manager can make all the difference."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Shield Of California as a contractor (More than a year)

    Pros

    Nice facility, and a dedication to making the workplace work better.

    Cons

    The stated values from the company guidelines was to make contractors feel like outsiders as compared to the rest of the company. There was no communication on the status of full-time employment and I was treated like they were doing my a favor by letting me work there.

    Advice to Management

    You need to get managers that know how to be managers. Promotion from the ranks is fine, but when they don't understand what their role is a manager and try to pawn off their responsibility for the failings of a department as failures by the team they manage it breeds a disloyal and resentful workplace.


  7. Helpful (11)

    "Roll the Dice..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in El Dorado Hills, CA
    Current Employee - IT Manager in El Dorado Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California full-time (More than 5 years)

    Pros

    Pay is good, benefits are average (except for the pension, which they no longer offer to new employees). The company mission, vision, and values that the top leadership sends out sound great and are followed by many employees in the company.

    Cons

    You will be rolling the dice when considering this employer. You might get lucky or you might spend a few years in a very toxic environment. Recommend you find an employer that has a higher bar for their middle management.

    While most of the top leadership seem to be aligned in pointing the company in a good direction, the gulf between the VPs and the Directors/Managers allows the latter to effectively run the company. This results in some groups having great experiences and others having very toxic and detrimental experiences. Blue Shield Values are not practiced by many Directors/Managers, and since the HR department is the weakest I have ever seen, no one is held accountable for their negative actions, forcing good talent to find a better company.

    Advice to Management

    VPs - Hold skip level meetings with your managers... and REALLY listen. Hold skip level meetings with your troops and REALLY listen so you can get a clear picture of what your middle management is doing and then clean house at hose ranks to remove 'leaders' that don't reflect the stated BSC values.

    Blue Shield Of California Response

    Jul 7, 2017 – Senior Mananager - Talent & Performance

    We’re sorry you feel that this has been a negative work experience. We encourage you to speak with your manager, or an HR representative, about this as soon as possible.

    Senior Manager

  8. Helpful (4)

    "business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California full-time

    Pros

    great location. relatively simple work. people in the front-line are good.

    Cons

    all decisions are political. promotion based on incompetence.


  9. Helpful (6)

    "Unexpected Journey"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people who really care and that fight for the companies purpose of making quality affordable health care.

    Cons

    Narcissistic, belittling, power hungry management. Outdated in a lot of ways.

    Advice to Management

    Do a deep internal review to keep the good and get rid of the bad.

    Blue Shield Of California Response

    May 15, 2017 – Strategic Recruiting Program Manager

    Thanks for your feedback. We’re glad that you worked with people who believe in our mission. We strive to keep our processes and tools up-to-date and appreciate your input.

    Kathy Mason
    Strategic... More


  10. Helpful (3)

    "Lots of Politics and Red Tape"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Blue Shield Of California full-time

    Pros

    Flexible work schedule and great people that truly care for the brand.

    Cons

    Lots of politics and re-orgs. I was there three years and witnessed 4 huge layoffs.

    Blue Shield Of California Response

    May 15, 2017 – Strategic Recruiting Program Manager

    Thanks for your review. We’re glad that you enjoyed flexible work schedules and working with a mission-driven team!

    We also understand that the healthcare industry is constantly changing, which is... More


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