Blue Shield Of California Reviews in Sacramento, CA | Glassdoor

Blue Shield Of California Sacramento Reviews

Updated July 16, 2017
128 reviews

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Sacramento, CA Area

3.0
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Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
54 Ratings

128 Employee Reviews

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Pros
  • Company values work-life balance (in 64 reviews)

  • probationary period we can work from home 2 days out of the week (in 23 reviews)

Cons
  • No work/life balance and constant company-wide reorgs contributing to so much chaos (in 36 reviews)

  • Absolutely NO work/life balance (in 14 reviews)

More Pros and Cons

  1. Featured Review

    "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Communications, Writer in El Dorado Hills, CA
    Former Employee - Internal Communications, Writer in El Dorado Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Shield Of California (More than 5 years)

    Pros

    Fair wages; decent benefits, retirement plans for most, flexible schedules, work from home (for certain job types)

    Cons

    Leadership has undergone many changes which puts employees on edge (or at least those uncomfortable with change)

    Advice to Management

    Continue your proactive approach with employees - focus on keeping it real - they already know what's happening they just want confirmation from the top on the facts.

    Blue Shield Of California Response

    Jul 7, 2017 – Senior Mananager - Talent & Performance

    Thanks for sharing your experience as an employee and we’re glad you enjoyed your time with the company. Senior Manager


  2. "Overall, I've had a positive experience and like that my work is directly connected to our mission."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Rancho Cordova, CA
    Current Employee - Program Manager in Rancho Cordova, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time (More than 5 years)

    Pros

    Mission driven (people truly want to help others), great work/life balance, ethical/fair work practices, good pay, great CEO and good communication from senior leaders on our goals and the work to achieve them

    Cons

    Bureaucracy exists, IT issues, negativity (particularly from longer term employees especially some of the nurses which isn't fun to work with).

    Advice to Management

    Fix the IT issues, continue to work on breaking down bureaucracy, also continue to focus on being brilliant at the basics

  3. "Senior Quality Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant - Quality Assurance in El Dorado Hills, CA
    Current Employee - Senior Consultant - Quality Assurance in El Dorado Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time (More than 8 years)

    Pros

    Supportive, Teamwork, Benefits, Work and Life Balance, Nice Facilities

    Cons

    Challenges with other job opportunities

    Blue Shield Of California Response

    Jul 7, 2017 – Senior Mananager - Talent & Performance

    Thanks for your feedback. This year we launched Taleo, and it’s recommended for all employees to update their profile, which allows recruiters to match candidates to open roles based on... More


  4. Helpful (4)

    "Senior Business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in El Dorado Hills, CA
    Current Employee - Senior Business Analyst in El Dorado Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California full-time (More than 10 years)

    Pros

    You have the opportunity to learn and grow. There is advancement opportunities. You can learn a lot in the health insurance world. Loved the people i work with and the projects I have worked on.

    Cons

    There is no work life balance. Salary jobs and you work more than 8 hours a day on a regular basis with no compensation. Benefits are pricy when you consider you work for a insurance company. New leadership and they don't care about their employees anymore. They got rid of the retirement package far anyone under 40 regardless of how long they had been with the company. No longer a company to have a long term career at.

    Advice to Management

    Acknowledge your people for their strengths, hard work and dedication. Get in the trenches and do some of the work and see first hand the difficulties. Help the employees get their voices heard to the higher up executives.

    Blue Shield Of California Response

    Jul 10, 2017 – Senior Mananager - Talent & Performance

    Thanks for sharing your experience. Most recently we launched a two-week employee challenge to get ideas to help bust bureaucracy, and continue to make Blue Shield of California a great place to... More


  5. Helpful (11)

    "Roll the Dice..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in El Dorado Hills, CA
    Current Employee - IT Manager in El Dorado Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California full-time (More than 5 years)

    Pros

    Pay is good, benefits are average (except for the pension, which they no longer offer to new employees). The company mission, vision, and values that the top leadership sends out sound great and are followed by many employees in the company.

    Cons

    You will be rolling the dice when considering this employer. You might get lucky or you might spend a few years in a very toxic environment. Recommend you find an employer that has a higher bar for their middle management.

    While most of the top leadership seem to be aligned in pointing the company in a good direction, the gulf between the VPs and the Directors/Managers allows the latter to effectively run the company. This results in some groups having great experiences and others having very toxic and detrimental experiences. Blue Shield Values are not practiced by many Directors/Managers, and since the HR department is the weakest I have ever seen, no one is held accountable for their negative actions, forcing good talent to find a better company.

    Advice to Management

    VPs - Hold skip level meetings with your managers... and REALLY listen. Hold skip level meetings with your troops and REALLY listen so you can get a clear picture of what your middle management is doing and then clean house at hose ranks to remove 'leaders' that don't reflect the stated BSC values.

    Blue Shield Of California Response

    Jul 7, 2017 – Senior Mananager - Talent & Performance

    We’re sorry you feel that this has been a negative work experience. We encourage you to speak with your manager, or an HR representative, about this as soon as possible. Senior Manager


  6. Helpful (5)

    "Not a place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in El Dorado Hills, CA
    Current Employee - Senior Manager in El Dorado Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California full-time (More than 8 years)

    Pros

    Salaries are high but if they weren't there would be a mass exodus

    Cons

    Bureaucracy, leaders who don't know how to lead, competing priorities, budgets that aren't focused on the most meaningful work

    Advice to Management

    people are looking to you to set our direction and too many competing priorities get in the way

    Blue Shield Of California Response

    Jul 7, 2017 – Senior Mananager - Talent & Performance

    We’re sorry you feel that this has been a negative work experience. We encourage you to speak with your manager, or an HR representative, about this as soon as possible. Senior Manager


  7. "Great company with a great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Rancho Cordova, CA
    Former Employee - Data Analyst in Rancho Cordova, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Shield Of California full-time (More than a year)

    Pros

    Management acknowledges talent and people seem to frequently change roles based on what they're good at

    Clear path of advancement for non business employees (intake, processors, ect..)

    A culture that puts every employees needs into consideration as long as they make them known to management.

    The actual culture and message given to employees is to put the customer first and realize what you're doing helps people. I liked hearing that, even though I know not every decision made by the company is for that best interest, it's what they pushed everyone to believe and enforce in their day to day job.

    Cons

    Technology is outdated. When I was there they were still forcing 32 bit operating systems on newer machines.

    Some of their project management is terrible and communication rifts happen between project teams and senior management.

    Advice to Management

    Follow the rules the better project managers lay out and don't try to cut corners. If there isn't a clear plan then you don't have a good project manager.

    Upgrade everyone to 64 bit operating systems so they can fully utilize their PCs potentials in their job.

    Blue Shield Of California Response

    Jul 7, 2017 – Senior Mananager - Talent & Performance

    Thanks for sharing your experience as an employee and we’re glad you enjoyed your time with the company. Senior Manager

  8. Helpful (2)

    "Process Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Decline to State in El Dorado Hills, CA
    Former Employee - Decline to State in El Dorado Hills, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Blue Shield Of California (More than 10 years)

    Pros

    For the most part, employees are truly engaged and committed to the mission. There are great managers, great teams, projects and opportunities for advancement.

    Cons

    Frequent turnovers in senior leadership has resulted in a culture of frequent and repeated reorganizations and an atmosphere of instability in some areas. Employee benefits continue to erode with mandatory PTO use during periodic shutdowns, downsizing of employees with high PTO balances or pension vesting, and downgrading salaries are primary tools for cost reduction.

    Advice to Management

    Recognize value in experience. Treat employees as thought they actually matter.


  9. "Batch / NOC Operations, Infrastructure Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Dorado Hills, CA
    Current Employee - Anonymous Employee in El Dorado Hills, CA
    Recommends
    Positive Outlook

    I have been working at Blue Shield Of California full-time (More than 3 years)

    Pros

    Great benefits and compensation given

    Cons

    Lots of "silos" within the IT infrastructure


  10. Helpful (1)

    "Great Work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Sourcing Specialist in El Dorado Hills, CA
    Current Contractor - Senior Sourcing Specialist in El Dorado Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California as a contractor (Less than a year)

    Pros

    good pay, easy commute, management strives to be transparent, aspires to be best place to work, frequent team engagement off-sites , team work is encouraged

    Cons

    lack of clear accountability a lot of hands in vendor management, contracts ownership very fragmented. Very wordy processes with a lot of non-value, could use some serious streamlining

    Advice to Management

    keep moving forward, I see good things around the corner, appreciate your transparency, continue to welcome and hire outside of healthcare to give healthcare a new fresh perspective on how to run more efficiently.


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