Blue Shield Of California Reviews in San Francisco, CA | Glassdoor

Blue Shield Of California San Francisco Reviews

Updated April 24, 2017
226 reviews

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San Francisco, CA Area

2.6
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Blue Shield Of California President & CEO Paul Markovich
Paul Markovich
91 Ratings

226 Employee Reviews

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Pros
  • Company values work-life balance (in 62 reviews)

  • probationary period we can work from home 2 days out of the week (in 22 reviews)

Cons
  • Work/Life balance requires improvement (in 34 reviews)

  • Upper management struggles with making solid decisions (in 24 reviews)

More Pros and Cons

  1. "Good, but could be better!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leadership Development Program Associate in San Francisco, CA
    Current Employee - Leadership Development Program Associate in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time (More than a year)

    Pros

    Flexible work environment, really good benefits, and trusting management comfortable with autonomous employees.

    Cons

    Lack of transparency, poor management communication, seeming lack of urgency to make needed improvements. Should mandate meetings be in-person as much as possible, remote meetings are the norm. Need to update pay for performance bonus structure to give managers more flexibility to increase pay for high performers.

    Advice to Management

    Reduce bureaucracy, improve transparency. Stop treating information as turf and share for success!


  2. "Well intentioned company with a lack of leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Shield Of California as a contractor (More than a year)

    Pros

    Great pay. Low stress work environment. Most everyone is friendly.

    Cons

    There is a serious lack of leadership, ownership and accountability at the Senior Manager/Director level. This makes it near impossible for for any process improvement initiatives to be successful. While good strategies are conceived, those in a position to implement them do not have the necessary skills to lead a team to execute upon those strategies.

    Advice to Management

    Focus on solving for the root cause and not the effects. Continually reorganizing business units will never yield results if those leading teams do not have the functional knowledge or (most importantly) the ability to lead the implementation of their strategic plans.


  3. Helpful (4)

    "Be very careful."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Former Contractor - Anonymous Contractor in San Francisco, CA
    Doesn't Recommend

    I worked at Blue Shield Of California as a contractor (More than a year)

    Pros

    Conveniently located downtown; you can take care of a lot of errands during breaks and lunch time

    Talented and committed coworkers

    Cons

    The re-org of the month thing has got to stop
    Lacks clear paths for career advancement
    Way too many meetings

    Advice to Management

    Stop with the re-org flavor-of-the-month fascination.


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  5. Helpful (13)

    "Used to be great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California full-time (More than 5 years)

    Pros

    Good pay. Offices in major areas. Telecommuting.

    Cons

    Leadership has lost focus on what's important. There is an "us" and "them" and if you're part of some special group, you're an "us"..

    Advice to Management

    Move off the social programs and get back to business

    Blue Shield Of California Response

    Feb 14, 2017 – Strategic Recruiting Program Manager

    Thanks for your feedback. We’re sorry that you feel we put too much importance on social programs. We are very proud of our Foundation and its goal to "Improve the lives of all Californians ... More


  6. Helpful (10)

    "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in San Francisco, CA
    Current Employee - Senior Project Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Shield Of California full-time (More than 5 years)

    Pros

    Flexibility, remote/telecommuting opportunity when it makes semse

    Cons

    Middle management tier (Manager to Senior Director) weak across the company. Promotions into those position appear to be based nearly solely on loyalty vs. competence

    Micro-management is rampant, so many time wasters and box checkers for no meaningful ROI

    Fear-based culture, employees are not empowered, not valued, not trusted

    Advice to Management

    Grow up.

    Blue Shield Of California Response

    Apr 5, 2017 – Strategic Recruiting Program Manager

    Thanks for your feedback. We are committed to being a Great Place to Work and we’ve invested in professional development training with both Manage to Excellence (M2X) and Lead to Excellence (L2X) for ... More


  7. Helpful (4)

    "Blue Shield of California"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead IT Project Manager in San Francisco, CA
    Former Employee - Lead IT Project Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Shield Of California (More than 10 years)

    Pros

    BSC provides good salary and benefits.

    Cons

    Senior management team needs improvement.


  8. Helpful (13)

    "Working with Blushield"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prior Authorization Specialist in San Francisco, CA
    Former Employee - Prior Authorization Specialist in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Blue Shield Of California (Less than a year)

    Pros

    Good benefits if you are a full time employee

    Cons

    Supervisors are not fair and there is an intimidating atmosphere around and lay off rate is very high


  9. "Foundation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Blue Shield Of California (More than 3 years)

    Pros

    Great, hard-working people and important work

    Cons

    Lean staff which means a lot of work on your plate

    Blue Shield Of California Response

    Feb 23, 2017 – Strategic Recruiting Program Manager

    Thanks for your feedback and we agree - we have great, hard-working people! Kathy Mason Strategic Recruiting Program Manager


  10. Helpful (15)

    "Thoroughly Disappointing. Look Elsewhere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blue Shield Of California full-time

    Pros

    Great location. Close walk from Embarcadero station.

    Cons

    Very bureaucratic and hierarchical. If you're a director or above your emails will be answered. Otherwise, forget it. Exceptionally high turnover. Many people leave unhappy because of poor managers and broken systems. This company wants to be young fresh and modern, but it fails miserably.

    Advice to Management

    Stop the nepotism! Recognize exceptional workers for their merit and contribution and stop giving opportunities to favorites.


  11. Helpful (1)

    "Overall, great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Shield Of California full-time (More than a year)

    Pros

    You can feel that the people who work at Blue Shield are passionate about what they do and the company is very mission driven. Blue Shield is also very transparent in HR decisions or other company wide successes/ issues. There are great employee resource groups and opportunities for employees, you just have to know where to look and put in in a little effort to be engaged. The facilities are generally nice (I've been to all the biggest offices), and in good locations.

    Cons

    Bureaucracy and older technology. Many websites are blocked at work, and though I understand the reasoning, it is very annoying.

    Blue Shield Of California Response

    Dec 5, 2016 – Strategic Recruiting Program Manager

    Thanks for the feedback. We’re so happy that you work with passionate people and are taking part in our Employee Resource Groups. And we’re especially pleased that your co-workers are passionate ... More



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