BlueCross BlueShield of South Carolina Reviews | Glassdoor

BlueCross BlueShield of South Carolina Reviews

Updated July 21, 2018
302 reviews

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3.2
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David S. Pankau
99 Ratings

302 Employee Reviews

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Pros
Cons
  • "Lack of communication from upper management" (in 12 reviews)

  • "Low pay for work required in insurance" (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good benefits and good senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Manager in Surfside Beach, Horry, SC
    Current Employee - Claims Manager in Surfside Beach, Horry, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BlueCross BlueShield of South Carolina full-time (More than 10 years)

    Pros

    Stable employment with flexible hours, good benefits, open door policy, employee recognition, secure facility, and employees are nice folks who get along well for the most part.

    Cons

    Traffic coming into and out of facility is a pain. Government contract work means jobs are subject to peril every 5 years.


  2. "Customer Service Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BlueCross BlueShield of South Carolina full-time

    Pros

    Unlimited Overtime
    Hour Lunch
    Short Commute

    Cons

    Poor Management
    Bi Weekly Mandatory Meetings
    Poor Training

  3. "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BlueCross BlueShield of South Carolina full-time (More than 5 years)

    Pros

    Great benefits but can be expensive

    Cons

    Low pay compared to other insurance companies
    Yearly raises are terrible
    Lack of communication from upper management
    Technology is outdated


  4. "Overwhelming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Customer Service Advocate in Surfside Beach, Horry, SC
    Current Employee - Claims Customer Service Advocate in Surfside Beach, Horry, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BlueCross BlueShield of South Carolina full-time (More than 10 years)

    Pros

    Benefits are pretty much really good.

    Cons

    Being put on the phones with only 2 weeks training.


  5. "Interesting Complicated Work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Administrator in Columbia, SC
    Current Employee - Network Administrator in Columbia, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BlueCross BlueShield of South Carolina full-time (Less than a year)

    Pros

    Interesting Work
    Complicated environment
    Great learning opportunities

    Cons

    Unwilling to keep up with market values of employees forcing them to leave and return if they want a true pay increase over a "market increase."

    Advice to Management

    Talk to your HR department and pay your people what they are worth. Show them some loyalty.


  6. "felt exactly like the movie Office Space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Columbia, SC
    Former Employee - Customer Service Associate in Columbia, SC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at BlueCross BlueShield of South Carolina full-time (Less than a year)

    Pros

    Getting to work independently most of the day, most contact is done via email, okay benefit package.

    Cons

    Insufficient pay, high employee turnover rate (wonder why lol), inadequate training, management is a MESS, very disorganized, micro-managing at its finest

    Advice to Management

    Stop micro-managing and hovering over employees as if they're high schoolers or somehow incapable of doing some entry level job


  7. "Good Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BlueCross BlueShield of South Carolina full-time

    Pros

    Job security with decent pay.

    Cons

    Takes too long to gain a substantial pay increase.

  8. "Experience Varies By Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at BlueCross BlueShield of South Carolina full-time (More than 5 years)

    Pros

    Job stability for must areas, decent benefits, charitable organization, great facilities.

    Cons

    Advancement is tricky but obtainable. Heavily matrix organization.

    Advice to Management

    BCBSSC has some motivated brilliant employees, but that true talent is lost because things are kept so closely sealed at the top. Allow ideas and innovation to flow at the lower level to make a good company great.


  9. "Advice 2Bee ok @BcBs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, SC
    Current Employee - Anonymous Employee in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BlueCross BlueShield of South Carolina full-time (More than a year)

    Pros

    #1 Food court is really delicious
    #2 Donating $10 a paycheck gets u a pass to wear blue jeans everyday some months!
    #3 Holidays are paid w overtime, if working it. The mandatory OT in Jan-Mar is very nice if you want to save $1500 in just 3 months!
    #4 HDHP plans work best because you aren’t out $400 each month plus a deductible like copays in a PPO. If not sick ever get hdhp w HSA employer contributes $1000 ea yr!
    #5. FMLA is there for using if children / spouse has a special need it will allow you time off unpaid. Without penalty!

    Cons

    My #1 pet peeve is fake management who don’t talk to you or get to know you as a human being.
    #2 challenging work environment because some managers don’t know their head from tail. Emails come almost everyday about how info is wrong in software we depend on to give to members! Who’s the dumbo in charge of writing up these benefit booklets?
    #3 we can’t send out paper booklets on Your Benefits, you have to go to BCBS website create a login and pw to read up on it and even then it’s not everything!
    #4 Getting a raise is impossible because QC surveys your calls and fails you enough times you get a write up! This MARK stays on your record.
    #5 can’t make a lateral move for 1 year.

    Advice to Management

    Start treating us like people and not like worker Bees! Bees die off after a year. Hence the turnover. Benefits should be free and bonuses for CSA’s who turn an inquiry for individual coverage into a sales lead/sale!


  10. Helpful (1)

    "Working for this company has been rewarding and stressful--more good than bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BlueCross BlueShield of South Carolina full-time

    Pros

    Company Stability
    Meet some great people

    Cons

    No true outlet for employees under the thumb of bad management

    Advice to Management

    We need fewer bosses and more leaders.


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