BoConcept Reviews | Glassdoor

BoConcept Reviews

Updated April 6, 2017
41 reviews

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3.1
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BoConcept CEO Torben Paulin
Torben Paulin
14 Ratings

41 Employee Reviews

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  1. "Marketing Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Somerville, MA
    Former Employee - Anonymous Employee in Somerville, MA

    I worked at BoConcept (More than 3 years)

    Pros

    Best place to work in every sense. Passionate people, ambitious goals, empowering environment.

    Cons

    There are no cons in working for BoConcept.

    Advice to Management

    Keep the amaizing orientation.


  2. "Showroom Manager/Business Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Showroom Manager in San Francisco, CA
    Former Employee - Showroom Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BoConcept full-time (Less than a year)

    Pros

    BoConcept has decent brand recognition

    Cons

    Every position at this company has a very high turn over. When I started, every employee was fired except for myself and the Assistant Manager. They do not value any employee at this Showroom, everyone is expendable and blamed for their lack of sales. I have personally seen the owner humiliate their employees in front of the whole staff. They have an awful marketing department and do not try and increase foot traffic, which is atrocious.

    If you want to be micro managed, humiliated, work for only 3-6 months before getting fired and have someone watch your every move on a camera every day, this is the place for you! Welcome to 1984!

    Advice to Management

    Appreciate the people that make your business function. Try and increase the foot traffic instead of putting all the blame on your employees.


  3. Helpful (1)

    "Sales - Los Angeles"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Los Angeles, CA
    Former Employee - Sales in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BoConcept full-time (More than a year)

    Pros

    Decent product design, variety and quality. Computer programs and register are decent and easy to learn. Good amount of fabric and leather options for special order.

    Cons

    This company is a franchise - the Los Angeles location is a mess. High stress, micromanagement, customer care issues and inexperienced ownership. Owner has no real experience or knowledge of sales, how to run a business or manage a staff. He had 2 locations, closed 1 and laid everyone off at one location with barely any notice then staffed the other location to the bare minimum. Complains about money, after all of that and goes out for lunch or sits around all day talking about shopping and new cars. Constant hovering and "training suggestions" to employees who have a decade more experience in the job. Poor communication skills, unprofessional and immature.

    Advice to Management

    Consider a different line of work.


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  5. Helpful (3)

    "Exceptionally Terrible Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at BoConcept full-time (More than 3 years)

    Pros

    You meet some really great people, typically young interior designers who should be working as creatives.

    Cons

    There are too many. At the top, the owners are completely unprofessional and are lucky they picked a turn key franchise. They do not appreciate the people who make them money and filter off the best paying clients to family. Disrespectful comments and actions toward employees at all levels. Extremely underpaid at all levels compared to NYC market average. Salary is used as a way to make people work gross amounts of hours to even squeak out a very modest living. Management is inept at actually facilitating positive change and just go along with owners bad ideas. The one person they listen to is a relative of the owners, so you can imagine what that is like. Only contribute half towards insurance, which at the pay rate is completely out of reach. There is no room to advance a real retail career with this franchise.

    Advice to Management

    Please stop micromanaging, discouraging your employees and asking about peoples sex lives. It's really disturbing. Pay people what they're worth and you will see your business grow. Make them live in fear of not paying rent and they will flee far, far away as they do now. You're directly responsible for the lives of those you hire and they deserve to feel happy, confident and secure where they work.


  6. "IT Administrator/Data Analyst (NYC)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Administrator/Data Analyst (NYC) in New York, NY
    Former Employee - IT Administrator/Data Analyst (NYC) in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BoConcept full-time (Less than a year)

    Pros

    1. Furniture discounts.

    2. Free snacks in the basement.

    Cons

    1. Boconcept only pays half of their employees medical plan.

    2. Pay is lower than the required market rate for a person with a degree.

    3. No reimbursement of money when you take the LIRR to their other locations.

    4. No training.

    5. The lifting of multiple heavy furniture.

    6. Working around condescending HR and boss.

    7. Mandatory for workers to go to their picnic on non working hours on a Sunday.

    8. Given janitorial work by throwing away construction workers garbage by myself.

    9. Tasked to do electrical work by checking all the light-bulbs.

    10. Will be given assistant work by picking up the forgetful bosses computer

    charger from a location to be given to him at a hotel.

    11. Was given a janitorial work by installing a toilet valve.

    Advice to Management

    1. Please stop paying workers lower than the current market rate.

    2. Stop being biased towards new back-office workers. When an intern asks multiple questions they don't get ridiculed like a full-time employee working in the back office.

    3. If someone has an accident in the workplace at least show some empathy. Trying to get rid of a person who was in an accident by posting a Craigslist ad after is not professional.

    4. Stop giving workers other tasks like janitorial/electrical work that do not correlate to their original job description.


  7. Helpful (1)

    "Fun at work, iffy management"

    Star Star Star Star Star
    Former Employee - Design Consultant in New York, NY
    Former Employee - Design Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BoConcept full-time (More than 3 years)

    Pros

    Lots of hands on work with clients. Plenty of opportunity to flex those creative muscles.

    Cons

    Management and ownership leaves a lot to be desired. They are very focused on making the most money (which is fine; it is a business after all), but it felt like it was often done while sacrificing customer service. "Mandatory" event staffing and meetings were not the greatest either.

    Advice to Management

    Understand that at least some of the customers' (and employees) grievances are legitimate, or at least should be considered.


  8. Helpful (1)

    "The worst experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in White Plains, NY
    Former Employee - Sales in White Plains, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I really can not think about any pros.

    Cons

    The worst management I have ever experienced. They treat people terrible, Do appreciation what so ever. Do not work in this store. Westchester Mall

    Advice to Management

    They reallu should go an get educate it. on how to run a business.


  9. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY
    Recommends
    Positive Outlook

    I have been working at BoConcept full-time (More than a year)

    Pros

    nice variety of styles

    Cons

    no great quality and a bit dated

    Advice to Management

    They need new designs from up and coming designers


  10. Helpful (5)

    "Toxic Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design Consultant in New York, NY
    Former Employee - Design Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BoConcept full-time (More than a year)

    Pros

    Design training @ HQ. Enjoyed in-home consultation, and breadth of product to work with. Design software/rendering solid

    Cons

    Horrible experience! Low pay + long hours. INCREDIBLE sales pressure without support ie : customer service, trade program. Everything inflexible, incredibly rigid without ANY sense of pragmatism or nuance - everything had to be difficult. Abusive sales meetings every week, in which entire staff is chastised by screaming sales directors - who bring no fresh ideas to drive business, except to continually harass customers ( follow up phone calls required LITERALLY every day at times )
    I liked my manager, colleagues, and design environment, but sales directors and owners completely out of touch, tactless, and abusive. Turn-over rate is INCREDIBLY high because of this - they make it a MISERABLE PLACE TO WORK. Cheated me out of $1,500+ worth of commissions when I left. TOXIC TOXIC TOXIC - STAY AWAY!


  11. Helpful (4)

    "Interior Designer/Conceptor (Sales)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at BoConcept full-time

    Pros

    Corporate seems to stand behind their product. Some of the designs are really brilliant, the corporate employees that I have met were friendly and knowledgeable.

    Cons

    This is a franchise (located on North La Brea Ave, Los Angeles) - under poor ownership and totally mismanaged.

    Understaffed, overworked and underpaid. The lowest commission rate of any company I've ever been with.

    Tons of miscommunication and micromanaging.

    Outrageously unattainable sales goals.

    Unprofessional, negative, high stress environment. Extreme level of immaturity.

    Outdated and inadequate technology makes everything more difficult.

    Hours of operation are later than every other business in the area.

    Disorganized and chaotic showroom and stock room.

    Tons of customer complaints. Poor customer service.

    Bad delivery/assembly services on top of customer orders being constantly delayed.

    I could go on and on. One of the...no, THE worst job I have ever had in 15 years of retail.

    Advice to Management

    Choose a career that you actually have experience in - retail sales and management is not it. Communication, maturity and trust are vital in owning a business.


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