Bobbi Brown Cosmetics Reviews | Glassdoor

Bobbi Brown Cosmetics Reviews

Updated January 14, 2019
108 reviews

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3.6
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Bobbi Brown
53 Ratings

Employee Reviews

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Pros
  • "Great training and the line is beautiful with a loyal customer following" (in 8 reviews)

  • "Great products, fun environment" (in 7 reviews)

Cons
  • "Lack of management, extremely long hours, poor employee morale" (in 6 reviews)

  • "Retail hours, but it comes with the territory" (in 6 reviews)

More Pros and Cons

  1. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in East Los Angeles, CA
    Former Employee - Sales in East Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bobbi Brown Cosmetics (More than 3 years)

    Pros

    great place to work, great environment

    Cons

    nothing really, long hours would like to see more leadership


  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Destin, FL
    Former Employee - Cosmetics Counter Manager in Destin, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bobbi Brown Cosmetics full-time (More than 5 years)

    Pros

    -company has great message of encouraging natural beauty through a healthy lifestyle
    -obviously the free makeup
    -the fun aspect of working in the beauty industry and getting to test out new products
    -pay for performance so the more you sell, the more you make but it is not commission based

    Cons

    -not the Bobbi Brown company directly, but I worked at a counter in a Belk department store and there was a lot of miscommunication about who I directly answered to first since my pay was 50%/50% so the account coordinator from Bobbi said to answer to them while Belk said you are in our store, you listen to us. So really the only con was being caught in the middle of that so there was a feeling of never being able to do anything right.

  3. "Terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay was above average and clientele was amazing

    Cons

    Management and Estée Lauder esthetic


  4. Helpful (1)

    "Love it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in San Francisco, CA
    Current Employee - Beauty Advisor in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bobbi Brown Cosmetics part-time (Less than a year)

    Pros

    Love it. I get paid well. Very fun environment. I get to meet a ton of new people

    Cons

    Needs better training. Unrealistic sales goals. Other Beauty advisors are catty. Someone from another brand might try to steal your sales. Drama everyday. 3% commission is everything to these people. They will literally get into it with you over it.

    Advice to Management

    Don’t be too hard on us if we don’t meet certain goals


  5. "Cut-throat environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Bobbi Brown Cosmetics full-time

    Pros

    Opportunity to work at an established cosmetics company

    Cons

    Lack of management, extremely long hours, poor employee morale


  6. "BAD"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bobbi Brown Cosmetics full-time

    Pros

    NOT ENOUGH TRAINING. Expect too muhc

    Cons

    negative enviorment , bad leaderhship. commission i s a joke


  7. "I absolutely love this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Counter Manager in Rochester, NY
    Former Employee - Cosmetics Counter Manager in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bobbi Brown Cosmetics full-time (More than 3 years)

    Pros

    The education, quality products, philosophy and team dynamics are amazing.

    Cons

    Retail hours, but it comes with the territory.
    The last account coordinator I had was disrespectful, chaotic and plain rude.

    Advice to Management

    Be sure you have someone in higher positions that adhere to the Bobbi philosophy.

  8. "beauty adivsor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bobbi Brown Cosmetics part-time

    Pros

    gratis ,great products and experience

    Cons

    i dont have any cons about this company


  9. "Retail sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Los Angeles, CA
    Former Employee - Retail Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bobbi Brown Cosmetics full-time (More than 5 years)

    Pros

    The pros of working for Bobbi Brown were the Benefits, the discounts( 40% off at company owned stores), and the free products.

    Cons

    The cons of working for Bobbi Brown was that my executive condoned unprofessional behavior on the part of another coworker and was often times unprofessional herself.


  10. Helpful (1)

    "Sales & education coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Bobbi Brown Cosmetics full-time (More than 3 years)

    Pros

    Great products, fun environment. USED to be great education

    Cons

    Large territories with little support to field. Not the company it once was. Massive layoffs to save money. Horrible vp. Expectations crazy high. Promises of promotions with no advancement

    Advice to Management

    Invest in your EMPLOYEES vs spending so much time focusing on IG videos and trying to be cool with influencers/social media.