Bol.com Reviews

Updated May 30, 2020

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4.4
96%
Recommend to a Friend
99%
Approve of CEO
Bol.com CEO Huub Vermeulen
Huub Vermeulen
32 Ratings
Pros
Cons
  • "Internationals are not perfectly integrated yet and many events are still in Dutch but I can see it is improvise(in 5 reviews)

  1. "Great work environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Partner Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bol.com full-time for more than 3 years

    Pros

    Great atmosphere, plenty of opportunities

    Cons

    You have to create your own path.

  2. Helpful (8)

    "Worst experience in my life"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Utrecht
    Neutral Outlook
    Approves of CEO

    I worked at Bol.com full-time for more than a year

    Pros

    So much events are organized throughout year (mostly in Dutch)

    Cons

    I started my career at bol.com in June 2018 and had a traumatic year. I landed to a complete Dutch team, so they all had to switch their communication to English for an international junior. Team members explicitly stated their unwillingness to communicate in English as a great welcome. Team members were very reluctant to cooperate/communicate with me and manager wasn’t very helpful. I started to hear negative feedbacks about me from my manager(I would prefer to receive feedbacks from teammates first) and indeed tried to reflect on feedbacks even if I wasn’t agree. How much ever I worked to be a better engineer, teammates picked up negative situations with a needle and came up with bad feedbacks. For example, I tried to attend to an important meeting with software architects about our team to observe and learn, but I received “losing focus and trying to participate other projects” feedback. My contract was for one year and I wasn’t a citizen of an EU country. I was aware that I had to go back to my country if bol would not extend my contract. At the same time understood that I had no chance in that bullying team and wanted to switch to another team. This request had been blocked by manager by saying “let’s open a new page in new year”. A new manager came and I had good 2 - 3 months. She told me everything is going good and for sure I’d receive an extension; maybe even a permanent contract. At the same time I realized picking up negative situations with a needle feedbacks started again. We had an incident on a software I mostly built (and peer reviewed). All the team except me had meetings about incident and “new way of working” titled meetings. I was explicitly not invited and discriminated in team by not invited to a meeting about team’s way of working. I expressed my dissatisfaction about the situation with my manager and she said “I should focus on my job”. One week after, I was fired out of blue. Moreover, that manager sent a mail about my departure to whole department and stated reason to leave was “low performance”. Thanks god I was able to find another company in a short period of time. It was hard for me to overcome psychological effects I had in bol. I would not advise to anybody such a toxic company like this. Don’t believe to contract extension promises managers give, I’m not the one who left out a small time to find another offer.

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  3. "Awesome Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Manager 
    Positive Outlook
    Approves of CEO

    I have been working at Bol.com full-time

    Pros

    Awesome environment, colleagues are friendly and sound professionals.

    Cons

    The company is big and it takes some weeks before being able to contribute as a manager.

  4. "Vibrant company with very motivated employees"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Utrecht
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bol.com full-time for less than a year

    Pros

    Working on interesting projects at the market leader

    Cons

    Relatively low pay, location not close to central station

  5. "Nice place where you can grow and choose how you can impact"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Medior Software Engineer 
    No opinion of CEO

    I have been working at Bol.com full-time

    Pros

    Stimulating environment and flat organization

    Cons

    Internationals are not perfectly integrated yet and many events are still in Dutch but I can see it is improvise

  6. "Great company culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Utrecht
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bol.com full-time for less than a year

    Pros

    + Good management initiatives + Great company culture + Teams are given a lot of autonomy + Fast moving environment + Very many opportunities for self-development

    Cons

    - Salary could be more in line with market rate - Progression path in the company is not clear

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  7. Helpful (32)

    "Low salaries and quickly deteriorating environment (Definite no-go for expats)"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Utrecht
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bol.com full-time for more than 3 years

    Pros

    - Used to be technically interesting company before it started to become chaotic (not-well managed growth) so still there are some traces of technically challenging work in some groups

    Cons

    - From software engineering practices not as solid as advertised - Low salaries and management is in denial of it. Comes up with their analysis which is, of course, does not reflect the realities of the market - Friction (though became less by time) about the use of English in communication. - Highly political environment (lots of gossip, exclusion in decision making). Basically talkers' heaven and hackers' hell... - Indifference to the violation of work ethics (such as accusing people but not able to back it up) if it is done by Dutch colleagues. On the contrary putting a magnifying glass for minor reactions, the resistance of expats. - In conflict situations, using "accept feedback" as a tool of harassment. E.g. if you think you are right and making it clear, what you hear will be "please reflect this situation on yourself and accept the feedback" translates as we do not hear you, please shut up and do what we say. - Witnessed several situations where expats (particularly non-EU) harassed with "we will not extends your contract unless you do this and that" where mostly this and that are non-actionable vague comments - There are groups in company which excludes everyone else from the decisions and go re-invent the wheel (writing message broker, poor wrappers around cloud tools etc etc) then force you to use them - Finally poor location

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    Bol.com Response

    April 11, 2019Employer Branding Specialist

    Thank you for taking the time to review your time at bol.com. All our people are important to us and that is why we are constantly improving things at bol.com. Though we don’t recognize everything in your review, we appreciate your feedback and it triggers us to learn and make things better at bol.com. Again, thank you for your review and good luck in your career.

  8. "Nice company and culture. Overal, highly recommended"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Bol.com full-time for less than a year

    Pros

    Nice culture Freedom Ability to learn and grow

    Cons

    Not very international Compensation could be better

  9. "Good company"

    3.0
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee 

    I have been working at Bol.com part-time

    Pros

    Several cafeteria options, good food, It has an open office. An enterprise with startup culture. Nice colleagues.

    Cons

    It is a big company. You need to pick your colleagues and manager. You need to attend lots of meetings.

  10. "Great company, mid-low salary"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Utrecht
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bol.com full-time for more than a year

    Pros

    This is a great company for a software engineer. Sky is the limit of you want to do something useful. Very Flat hierarchy for a big company. Teams have autonomy. Company follows latest improvements in tech industry, therefore very nice tech stack. Management is open for feedback and ideas. People are kind and most of them are knowledgeable. Great work-life balance.

    Cons

    Salaries are a little bit lower than similar size companies.

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Found 28 reviews