Bomgar Reviews | Glassdoor

Bomgar Reviews

Updated February 10, 2017
39 reviews

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4.5
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Bomgar CEO Matt Dircks
Matt Dircks
13 Ratings

39 Employee Reviews

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  1. Featured Review

    Helpful (3)

    "Bomgar and Best both start with B. Coincidence? Unlikely"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bomgar full-time (More than a year)

    Pros

    Bomgar works in an industry that's growing and evolving pretty quickly, and is also expanding into new areas itself, so there's always interesting work to be done on the technical side. Your more senior employees are a resource you're encouraged to make use of as much as you need in order to help you grow and feel comfortable with what you're doing. The company also takes amazing care of its employees with pay, benefits and workplace features. One of the best parts is that Bomgar is full of people who know how to have fun and do amazing work at the same time. It's a company where you're never truly safe unless you're packing heavy (Nerf) heat as a deterrent. It's a company so good it'll make you wanna slap ya momma, and ya momma in law. Once you start here, you'll never want to leave, so don't forget, you're here forever.

    Cons

    If you have a dire problem with orange you'll want to stay far away.


  2. "Great place to work and learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. Exciting growth and big challenges to solve.

    Cons

    Company is moving forward rapidly and this is hard for some.


  3. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bomgar full-time

    Pros

    Growing company with a great product

    Cons

    Some growing problems, but company is always looking at how to do things better or differently


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Great place to work but doesn't promote from within often"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Awesome perks, free snacks, free coffee, game day

    Cons

    Unable to promote or move up to other positions especially into other departments. They should promote from within and instead hire from the outside.

    Advice to Management

    Value your long time employees, train your employees more on the product! Promote from within instead of hiring from the street.


  6. Helpful (5)

    "Not enough good lingers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The benefit package is the best I've ever had. There is ample paid time off and free snacks/drinks. Catered lunch on Tuesdays.

    Cons

    I find it hard to believe that the current version of Bomgar is what Joel Bomgar envisioned. I was drawn to work there because it was different than most corporations. There was a feeling of humbleness and family, but it seems all of the good is slowly being sucked out. Bomgar leans on core values, yet they are slowly taking away from the employees, and it's hard not to see that corporate greed is at fault.

    Advice to Management

    Bomgar may be a lucrative corporation, but the reason it worked so well for Joel was because he walked and lived values. He cared for his employees. He gave, and his employees felt appreciated and valued, therefore they worked hard for him. There is a feeling of false giving and under appreciation. It feels almost fake. Don't let the money take you guys over before it's too late. If you completely lose sight of where Bomgar came from, you'll be just like every other corporation: Money hungry and careless about turnover.


  7. Helpful (4)

    "A different company than it used to be."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The majority of the employees are exceptional to work with, especially those from the days of Bomgar 1.0.

    Cons

    With the departure of Joel Bomgar, it has become a very different company than it used to be. More focus on the bottom line will gradually show less and less consideration for the employees who make the company and products successful.

    Advice to Management

    Good to Great by Jim Collins
    Focus by Al Ries


  8. Helpful (1)

    "Nice Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Bomgar was a great company to work for. They seemed to truly appreciate their employees.

    Cons

    No real cons for working at this company.


  9. Helpful (1)

    "Great company, awesome tech, good people, some politics is frustrating"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bomgar full-time

    Pros

    Great benefits, people, solid tech, decent communication though not perfect. Good strategic thinking, market-focused, growing.

    Cons

    Some old-way politics and control can be tough to work with. Pay is a little light.

    Advice to Management

    Keep focusing on the people and good strategy.


  10. Helpful (1)

    "Bomgar Corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bomgar full-time

    Pros

    The culture at Bomgar is one of the best attributes the company has to offer. Everyone is very friendly and the benefits are the best I have seen.

    Cons

    A lot of the departments at Bomgar are understaffed. It is a quickly growing software company and they can't seem to hire fast enough with the high growth

    Advice to Management

    Growing quickly is important in the software world, but make sure that you can staff your departments in order to keep up with that rapid growth. Company performance may struggle when people are wearing too many hats.


  11. Helpful (4)

    "Great company .. Great People !!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bomgar (Less than a year)

    Pros

    - Culture - Bomgar has a great work culture and good set of core values.
    - Good product and future outlook
    - Good benefits

    Cons

    Cannot think of any as of now



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