Bon Appétit Management Reviews | Glassdoor

Bon Appétit Management Reviews

Updated June 21, 2017
26 reviews

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Bon Appétit Management CEO Fedele Bauccio
Fedele Bauccio
10 Ratings

26 Employee Reviews

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Pros
  • Good work environment with full benefits package, and free meals everyday (in 13 reviews)

  • Working in food service helps you develop a good work ethic (in 11 reviews)

Cons
  • Of course that is a con of any food service job (in 7 reviews)

  • Low pay scale, expects too much from employees, rigid structure that makes everyone afraid that their job is on the line every single day (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Constant work, with no chances at moving up."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caterer in Seattle, WA
    Current Employee - Caterer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bon Appétit Management full-time (More than 3 years)

    Pros

    The work is simple and you'll be kept busy, plenty of room to go above and beyond when taking the time to care about your work.

    Cons

    Management cares little is employees put in extra effort, and have no problems overworking them when given the chance. Employees can expect to work 5+ years without any chance at promotions


  2. Helpful (1)

    "Non Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Chef in Saint Petersburg, FL
    Former Employee - Executive Chef in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bon Appétit Management full-time (More than a year)

    Pros

    Pay
    Educational Account
    Closed for 6 weeks per year
    I don't work there any more
    Sucks, sucks, sucks, sucks, sucks, sucks

    Cons

    Did organized
    Managers smoking in walk ins
    Upper Management sleeping with Manager
    Shady Accounting- took vacation time away
    If you are not in the inner circle you are outcast
    No systems
    Manager meetings with no agendas
    Profane language used all the time

  3. "a sad place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook in Mountain View, CA
    Current Employee - Prep Cook in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bon Appétit Management full-time (Less than a year)

    Pros

    - free food
    - There are a few chefs who are good mentors. They seem to be the minority.

    Cons

    - the dishwasher with down syndrome hit on me
    - the health benefits that are promised by Bon Appetite and Google were impossible for me to sign up for.
    - the kitchen focuses on demerits before learning, goal setting, or thoughtful deliberation.
    -there are chefs who are good mentors (I met one) but any support they offer is squanders by the other white coats who out number them.
    - I felt restricted by their rules to wear cut gloves and let leads or sous chefs scream "ma!" at me while I was trained-- all of which resulted in me being reprimanded.
    -every question I had about demerits (that require signing a paper that goes on your work history) went in favor of someone who is Spanish speaking or latino and latina.

    Advice to Management

    The cafes and kitchens felt more like a correctional facility than a place to learn. I thought the management was brainwashed the way they couldn't identify between someone who comes in the morning with a positive attitude and does a job and her trainer who blares rap music at 5:30 am from a parking lot before work, offloads tasks at every chance to do as little work as possible, and can't have a one-on-one conversation about splitting tasks without bringing in two other mediators (every day).


  4. Helpful (1)

    "Supposedly, I heard Bon Appétit Management is good, but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Marino, CA
    Current Employee - Anonymous Employee in San Marino, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bon Appétit Management full-time (Less than a year)

    Pros

    Great Benefit of free-meal
    Great co-workers (excluding management)
    Lots of overtime (BUT it's also in cons)
    Great place to work for - only because I'm working in the museum.

    Cons

    Old fashioned & Stubborn upper management

    Unorganized company

    Inconsistent food in the restaurant to serve the guests

    No Management support seen because they are TOO busy 'tasting' the food (Really, it's just eating - at least 5 times daily is eating)

    Inconsistent staff meals (sometimes blob and next thing )

    Too many supervisors & managers, yet lack entry level staffs to get through the daily operations, so lots of overtime whenever the managers call you in.

    Find yourself working while staffing is cut to their standard of module -- ratio of 1 cashier, 1 server/attendant, 1 dishwasher (if lucky 2), 2 cooks, and 3 managers serving 1000+ guests when in season and about 500+ guests when in school time.

    Advice to Management

    Get the message here! If everyone is trying to leave at the same time, why isn't management analyzing and trying to improve? All the excuses are bad and when any of the staffs are trying to tell the management something, they return with such scornful look on their faces telling off people that there is no problem in the account. When someone is turning in their 2 weeks notice, they berate people saying things like, "Well, I'm gonna have fun with less vacation, sleep, etc from now on." Whenever the staff wants to leave, they can leave with their 2 weeks notice. "You know that's bad on your record right?" The staff at least gave you 5 days notice, relax. If you couldn't find anyone new to work within that 5 days notice, it's the managers' ability.


  5. "What a joke..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef in San Francisco, CA
    Current Employee - Chef in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bon Appétit Management full-time (More than a year)

    Pros

    Ok hours, people are kinda cool

    Cons

    Typical too much management, head stuck in their laptops doing nothing then over explaining or crying about nothing - the amount of nepotism would make the Romans blush.

    Advice to Management

    Yeah, no.


  6. "Catering supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Catering Supervisor in Cleveland, OH
    Current Employee - Catering Supervisor in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bon Appétit Management full-time (More than 3 years)

    Pros

    You are able to be creative and voice your opinion about most things freely

    Cons

    Pay raises are very small.
    Way to many managers to employees.
    They like to give you the run around when asking for something like raises or time off. No real advancement opportunities.
    Low starting wages

    Advice to Management

    Give employees a better pay rate starting and larger pay increases.


  7. "If you like to be highly underpaid this is the job for you!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grove City, PA
    Former Employee - Anonymous Employee in Grove City, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bon Appétit Management full-time (More than a year)

    Pros

    Interacting with the students was fun, unemployment during mid breaks.

    Cons

    Grossly underpaid job, backstabbing and no disciplinary action taken for known repeaters and an old crone who slings insults and curses. Mgt doesnt conduct proper investigations into matters of he said she said, just fires on hearsay. Mgt couldnt care less about their workers, and it shows in their paychecks. Dont reccommend this place unless youre retired and want something to do. Dead end job.

    Advice to Management

    Raise the hourly wage and you may get better committed employees. Care about your employees and reward great work because as of now you show no gratitude.

  8. "Cafe Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cafe Supervisor in Seattle, WA
    Former Employee - Cafe Supervisor in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bon Appétit Management full-time

    Pros

    Great benefits. M-F hours with holidays off. Support farm to fork programs. Allow chefs the opportunity to create their own menu and specials.

    Cons

    Management needs to be supportive of staff. False promises of growth opportunities within the company. Biased yearly reviews

    Advice to Management

    Support, be objective, proper follow through, promote within, fire when needed, pay better


  9. "Pastry Assistant at Reed College"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pastry "Assistant" in Portland, OR
    Former Employee - Pastry "Assistant" in Portland, OR
    Doesn't Recommend

    Pros

    Learned high volume scaling.
    Close to my home.
    Free meal per shift.
    Lots of co-workers.

    Cons

    Management is only out for themselves and does very little to help employees.
    HR is a joke and does NOT care about the workers well being as they insist on.
    I was injured on the job and no one asked how I was or inquired about the braces I started wearing to work, when ironically every 10 at 10am meeting ends with how important our health and safety are to BM.
    This is not a assistant position as stated, it is a cookie bake off for catering position and should be listed as such. All I did was bake off 15 items in 90 mins every morning with no help or prep help and bake cookies. That's it. Of course trash and cleaning, but NO TYPE OF PASTRY ASSISTANCE to the Pastry chef at all.
    HR advised me wrong and took $500 out of my paycheck 2 weeks before Christmas.

    I really wish the CEO would look at this location.

    Advice to Management

    Follow what you preach at the 10 at 10.


  10. "Chef"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef Manager in Palo Alto, CA
    Former Employee - Chef Manager in Palo Alto, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bon Appétit Management (More than a year)

    Pros

    Decent hours. Nice work / life balance.

    Cons

    Too much paperwork, low quality employees.


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