Bon Secours Health Reviews | Glassdoor

Bon Secours Health Reviews

Updated April 18, 2017
30 reviews

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3.0
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Rich Statuto
7 Ratings

30 Employee Reviews

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Pros
  • Faith based organization; great people (in 6 reviews)

  • Wonderful staff, believe in the mission to provide good help to those in need, lovely improvements in most facilities and offices (in 6 reviews)

Cons
  • Random location, not a lot of room for growth (in 6 reviews)

  • The floor I worked on was short staffed most of the time (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great people, shackled to a disfunctional organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Security Engineer in Richmond, VA
    Former Employee - Senior Network Security Engineer in Richmond, VA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bon Secours Health (More than 10 years)

    Pros

    The individual line employees, on the whole, are absolutely committed to the mission of patient care.
    I spent time throughout the system and found that true no matter if I was at Maria Manor in St Pete, or at SMH in Richmond, or at Good Sam in Suffern.
    In the Enterprise IT/IS groups, you will get exposure to plenty of technologies and have a chance to work with some smart engineering talent, as well as form relationships with the markets.
    You can also count of travel across the ministry, which I always enjoyed, since I liked going deep out in the field and helping.
    I was able to build some productive and close relationships, which I cherish and I'm sad to leave.

    Cons

    Unfortunately, management is either almost totally disconnected from the daily issues or stuck in a micromanagement paradigm so don't expect any help from that front. Even more unfortunately, the organization is driven from the top down so forget about trying to get things changed, even if management repeatedly, and publicly, states that changes will happen.
    Add to that, these organizations are amazingly silo'd - BSHSI is basically a collection of hospitals with similar logos versus a cohesive company, so that makes change, especially changes to the organization, almost impossible, since no apple carts can be upset, because that means, somebody, somewhere, will complain.
    Communication is a step up from radio silence - it can feel like it's used for management to pat themselves on the back, and then try and squeeze something else out of you since the groups are run lean, but costs must be contained! But Bon Secours Richmond can spend $6 million on the Redskins summer camp partnership and then turn around and plead poverty to replace a patient care system that's end of support.
    Did I mention the hiring freeze and low wages making attracting talent hard to find? Don't worry, senior IS management is convinced that the market in Richmond is awash with talent available for the asking so let's keep arranging the deck chairs on this here ship. Is that an iceberg? Nah, can't be!

    Advice to Management

    I don't honestly know if this ship can be righted. Talk is very cheap, but action seems like it has a price on it that we are unwilling to pay. It feels like as long as the checks keep coming, nobody in Marriottsville is going to rock the boat and overturn some rice bowls.


  2. "Certified Medical Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Medical Assistant in Suffern, NY
    Former Employee - Certified Medical Assistant in Suffern, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great workers, nurses and medical assistants. great medical benefits.

    Cons

    bad executives who don't help you or stand up for you. no raises. bad office managers

    Advice to Management

    give raises and listen to complaints about office managers. no Doctors wife should be able to be an office manager. it does not work. the last office i worked for the office manager, doctors wife was totally incompetent and never used the EMR.


  3. "Follow up biller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Follow Up Representative in Greenville, SC
    Current Employee - Follow Up Representative in Greenville, SC

    I have been working at Bon Secours Health full-time (More than 3 years)

    Pros

    Laid back, Flexible, work at your own past

    Cons

    Lost of work for very little pay

    Advice to Management

    Communicate with staff


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  5. "Respectfully & Sin-Cere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable Manager in Bronx, NY
    Former Employee - Accounts Receivable Manager in Bronx, NY
    Recommends
    Neutral Outlook

    I worked at Bon Secours Health full-time (More than a year)

    Pros

    Conscientiousness towards community and staff.

    Cons

    Schervier (SNCC) was sold and A/R Dept. will be completely out sourced.

    Advice to Management

    Bon Secours NY (SNCC) is a good company, but low staff, and their many compliance training schedules, related to other States, sometimes interferes with business time.


  6. "Certified Medical Assistant"

    Star Star Star Star Star
    Current Employee - Medical Assistant/Patient Service Representative in Chesapeake, VA
    Current Employee - Medical Assistant/Patient Service Representative in Chesapeake, VA

    I have been working at Bon Secours Health (More than 3 years)

    Pros

    Great Benefits, Help, Public, Good Help

    Cons

    More Employee engagement, Better pay for employees


  7. Helpful (3)

    "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Greenville, SC
    Current Employee - Manager in Greenville, SC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Bon Secours Health full-time (More than 10 years)

    Pros

    compassionate co-workers, opportunities to help the poor

    Cons

    clicks, no diversity/ staff not welcoming to other cultures

    Advice to Management

    If you don't fit in, your career is done


  8. Helpful (1)

    "The great benefits are almost worth dealing with the job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Histology Lab Assistant in Greenville, SC
    Current Employee - Histology Lab Assistant in Greenville, SC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Bon Secours Health full-time (Less than a year)

    Pros

    Amazing benefits. You earn vacation days (about 13 hours per month). The hospital tries to keep you engaged and involved.

    Cons

    Management is unorganized. Can't make suggestions. They get frustrated when asking simple questions about scheduling or really anything else. They make asking for a day off seem like a huge deal.

    Advice to Management

    Be more open to suggestions.


  9. Helpful (2)

    "A mixed bag"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Greenville, SC
    Current Employee - Registered Nurse in Greenville, SC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Bon Secours Health full-time (More than 8 years)

    Pros

    Flexible work schedule, self schedule. Ability to work in different areas. Community hospital.

    Cons

    Poor communication throughout organization. No viability of upper management. Equipment always breaking. Poor staffing. Bad morale.

    Advice to Management

    Communication starts at the top. Lead by example. A more visible manage team is more likely to have a more engaged staff .


  10. "Learned a lot"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Greenville, SC
    Former Employee - Anonymous Employee in Greenville, SC

    I worked at Bon Secours Health full-time (Less than a year)

    Pros

    Faith based company. Cohesive team. Smaller hospital system

    Cons

    Needed better management involvement and program development.

    Advice to Management

    Be more involved with employees.


  11. Helpful (2)

    "hospital employee - Memorial Regional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bon Secours Health (More than 5 years)

    Pros

    It's corporate - if you know how to play the game, you're in. The benefits are tremendous.

    Cons

    the talk is not always aligned with the walk. Always needing to be cautious as you never know how someone is interpreting what you are doing erroneously.

    Advice to Management

    Be more authentic with your employees - and show appreciation and praise !


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