Bon-Ton Stores Reviews | Glassdoor

Bon-Ton Stores Reviews

Updated May 24, 2018
671 reviews

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2.8
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Bon-Ton Stores President & CEO Kathy Bufano
Kathy Bufano
125 Ratings

671 Employee Reviews

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Pros
  • Outside of the people we have a phenomenal employee discount (in 70 reviews)

  • Photo studio only) There are lots of great people to work with in a fun atmosphere (in 32 reviews)

Cons
  • Disorganized management, poor work-life balance (in 18 reviews)

  • New ideas were not appreciated or heeded by upper management (at least in marketing) (in 32 reviews)

More Pros and Cons

  1. "Print Buyer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in York, PA
    Former Employee - Anonymous Employee in York, PA

    I worked at Bon-Ton Stores full-time (More than 3 years)

    Pros

    Collaborative environment, growth opportunities and great learning experience.

    Cons

    I have no cons to add at this time

    Advice to Management

    I have not advice to add at this time


  2. "Assistant Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bon-Ton Stores full-time

    Pros

    The teams were really great, lots of learning opportunities and responsibilities given to entry level

    Cons

    poor upper management, could not get the company stable. A lot of problems ignored in the past that created much larger problems and eventual downfall of the company.

  3. Helpful (1)

    "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Milwaukee, WI
    Current Employee - Product Manager in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bon-Ton Stores full-time (More than 5 years)

    Pros

    The product development team as a whole supported each other as a family unit. We made work fun for each other.

    Cons

    PLEASE NOTE THIS REVIEW IS BEING DONE AFTER THE BANKRUPTCY AND SUBSEQUENT LIQUIDATION OF THE COMPANY.

    It's a very buyer centered company. Product Development was often treated as support staff rather than equal players on the same team with the buyers. The buying team (including management unfortunately) almost always scheduled other meetings on top of product development meetings or showed up late and left early, if they showed up at all.

    The bankruptcy and liquidation process was very poorly managed with extremely bad communication to the company from upper management.

    Advice to Management

    Respect starts at the top. If you don't show respect to your team, they in turn will not show respect as well.

    If you ever have to go through a bankruptcy, layoff, merger process again, make sure that you do whatever you can to COMMUNICATE to the company so they did not have to find information out from the media before hearing it from you.


  4. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bon-Ton Stores full-time (More than a year)

    Pros

    Always engaging and learning

    Cons

    company going out of business


  5. "Too bad they liquidated"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people that work at Bon Ton are some of the most dedicated, talented, and hard working people I've had the joy of experiencing. I'll miss them all.

    Cons

    You mean other than liquidating?


  6. "On the way out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bon-Ton Stores full-time

    Pros

    A flexible work environment and great location. Milwaukee corporate offices were super convenient. Company communications had been improving. Too bad they didn't survive.

    Cons

    Micromanagers abound. Dreary work environment-- lots of area with absolutely no access to daylight. Senior managment seemed distant from the worker bees.


  7. "Shame to be out of business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in York, PA
    Former Employee - Anonymous Employee in York, PA

    I worked at Bon-Ton Stores full-time (Less than a year)

    Pros

    Fantastic teams
    Consistent engagement
    Great learning opportunities

    Cons

    Extremely low hourly pay
    Liquidated and closed business

  8. "Bittersweet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Bon-Ton Stores full-time

    Pros

    There was a lot of growth opportunity if you were a hard worker

    Cons

    Company was struggling and made a lot of cuts in store which made it challenging to maintain customer service expectations.

    Advice to Management

    I wish everyone well in the future.


  9. "Bon Ton Stores Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Bon-Ton Stores full-time (More than 10 years)

    Pros

    - Friendly environment
    - Great people
    - Very good technology
    - Great potential for career growth

    Cons

    - No structure in place that encourages career growth through external certifications and ongoing education


  10. Helpful (1)

    "I will miss this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer/Lead Videographer in Milwaukee, WI
    Current Employee - Photographer/Lead Videographer in Milwaukee, WI
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Bon-Ton Stores full-time (More than 5 years)

    Pros

    Promotes from within, excellent management, family like atmosphere, great life/work balance. Good benefits and pay. Never micromanaged, and trusted to do what you are payed to do.

    Cons

    There were things to mention here, but the biggest con is the business now going bankrupt and no longer existing. It was a great place to work of which I intended to stay at for quite some time, but sadly it wasn't meant to be.

    Advice to Management

    Should have found a way to stay in business, because there was so much talent here and your loss will be other companies' gain.


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