Bon-Ton Stores Reviews | Glassdoor

Bon-Ton Stores Reviews

Updated September 19, 2017
577 reviews

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2.7
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Bon-Ton Stores President & CEO Kathy Bufano
Kathy Bufano
95 Ratings

577 Employee Reviews

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Pros
  • Outside of the people we have a phenomenal employee discount (in 64 reviews)

  • Photo studio only) There are lots of great people to work with in a fun atmosphere (in 31 reviews)

Cons
More Pros and Cons

  1. "Bonton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bon-Ton Stores full-time (More than 10 years)

    Pros

    collaboration, hands on learning, fast paced dynamic environment, customer centric, on trend, ability for upward promotion

    Cons

    its hard work in a fast paced, dynamic and every changing environment, but that's rewarding in itself.


  2. "Merchandise Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bon-Ton Stores full-time (More than a year)

    Pros

    There's definitely an opportunity to learn a lot in this position. It's a great way to see if retail is really for you. The longer you stay, the more responsibilities you have provided you let your supervisors know you want them. If you have good people around you, they'll be invested in your success in the company.

    Cons

    Underpaid for all that this position does. I can understand starting out at $14, but if an associate sticks around and proves capable there should be some kind of raise in place. The job also can get extremely repetitive.

    Advice to Management

    Take a little less advantage of your employees.

  3. "Low Pay, Too Much Down-time , Not enough opportunities to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - E-Commerce Merchandise Coordinator
    Current Employee - E-Commerce Merchandise Coordinator
    Doesn't Recommend
    No opinion of CEO

    I have been working at Bon-Ton Stores full-time (More than a year)

    Pros

    Convient downtown location. Pretty stress free workload.

    Cons

    Not a lot of growth potential. No sense of company culture. Compensation is way below average. A lot of turnover in the buying officce. Need to do a better job at retention.

    Advice to Management

    There needs to be training on diversity and inclusion. Also for entry level positions should be a better program to funnel top talent to upper positions


  4. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Bay City, MI
    Current Employee - Retail Sales Associate in Bay City, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bon-Ton Stores part-time (More than a year)

    Pros

    Great coworkers, lovely store, great equipment. The people are so friendly, warm and welcoming. The stores are absolutely beautiful and kept so clean.

    Cons

    Managers aren't very friendly, hours are not fair. Some of the managers aren't very friendly and come off with a cocky vibe.

    Advice to Management

    Hire people who are willing to earn respect when they give it to others.. some of the managers expect respect when they are very rude and inconsiderate


  5. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Allentown, PA
    Current Employee - Sales Associate in Allentown, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Bon-Ton Stores part-time (More than 8 years)

    Pros

    easy to find something to do to keep busy and productive

    Cons

    no room for advancement and horrible pay

    Advice to Management

    stop ignoring your best workers who actually care about their job and put in effort


  6. Helpful (1)

    "Selling Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bon-Ton Stores full-time

    Pros

    Worked well with my schedule

    Cons

    Long hours, poor pay, goals are unrealistic

    Advice to Management

    Make more of effort to show the good employees you appreciate them


  7. "Complacent, no advancement , unprofessional professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Quakertown, PA
    Current Employee - Sales Associate in Quakertown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bon-Ton Stores full-time (More than 10 years)

    Pros

    Discount , sadly I don't have good things to say besides company deals. Rewards cards. Extra discount days. 35% for all employees.

    Cons

    Horrible schedule, favoritism , rules only for certain employees. Gossiping managers, whole store knows your business. Does not follow handbook.

    Advice to Management

    If you want Quakertown store to stay in business, you had better get a new senior management team fast!

  8. "Slave Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bon-Ton Stores full-time (More than a year)

    Pros

    I have nothing to say.

    Cons

    The demands on employees are totally unreasonable. Staffing is below the minimum. Scheduling is never consistent - sometimes returning for work 9 hours after closing the night before. Customer service is hampered by innumerable coupons, constant price checks and questions the customer must answer at every register before completing a purchase,


  9. Helpful (1)

    "Store Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Williamsville, NY
    Former Employee - Store Associate in Williamsville, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bon-Ton Stores part-time (More than a year)

    Pros

    I made a few great friends at Bon-Ton, made commission for working in the shoe department, and lost about 10 pounds from all the walking I did.

    Cons

    Management was ALWAYS up your butt to get customers to sign up for credit cards. They also clocked how many minutes it took you to go to the bathroom. Also super low pay, and management didn't seem to care about your life and/or appreciate anything we did.

    Advice to Management

    Talk to your employees like human beings.


  10. "Run don't walk away from this company!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Evergreen Park, IL
    Former Employee - Human Resources in Evergreen Park, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bon-Ton Stores full-time (More than 5 years)

    Pros

    Discount, that's about it. Just the discount.

    Cons

    Pay, raises, work to home life ratio, integrity, ethics, company direction, financial stability. Take your pick...they all are bad!

    Advice to Management

    Gut it and start over. Start with integrity and ethics. Show appreciation to associates so they can show appreciation to customers. Anything less than gutting it is just st flushing more money down the toilet the company has become.


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