Bon-Ton Stores Reviews | Glassdoor

Bon-Ton Stores Reviews

Updated December 12, 2017
603 reviews

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603 Employee Reviews

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Pros
  • Outside of the people we have a phenomenal employee discount (in 69 reviews)

  • Photo studio only) There are lots of great people to work with in a fun atmosphere (in 32 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "The training was comprehensive and they treat employees fairly. The employee discount is nice perk."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Wilton, NY
    Former Employee - Sales Associate in Wilton, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bon-Ton Stores part-time (Less than a year)

    Pros

    Nice clean store. Friendly co-workers. Company treats employees fair. Employee shopping discount. Ongoing training to learn more about retail. I would work for them again.

    Cons

    Retail hours are some what difficult to have a life home balance. Sometimes there isn't enough workers scheduled and it may become difficult to complete all work on your shift.

    Advice to Management

    Have a couple of floating sales associates to provide back up to departments if they need help.


  2. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Bon-Ton Stores part-time (More than 3 years)

    Pros

    Employee Discount is very good, For the most part, long term fellow employees are dedicated to working hard and offer a good working relationship.

    Cons

    Scattered shifts, better shift rotation needed. LONG extended hours during holiday season. Open until 10 m or after is not necessary in a small town area through the week. Extended weekend hours only would be reasonable at that time of the year.

    Advice to Management

    Consistent application of store policies when handling coupons, customers and employee issues. Employees tend to do their own thing instead of supporting other employees in their decision to handle customer coupons, make it hard on those that do apply the rules of coupon usage.

  3. Helpful (1)

    "Ecommerce Merchandise Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bon-Ton Stores full-time

    Pros

    A good place to get your foot in the door
    Gain experience in Ecommerce
    Supportive team members
    Downtown location

    Cons

    Little room for growth
    High stress environment
    Poor communication across departments

    Advice to Management

    Be positive and supportive!


  4. Helpful (2)

    "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bethlehem, PA
    Former Employee - Sales Associate in Bethlehem, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bon-Ton Stores part-time (More than 3 years)

    Pros

    fast paced, always enough work to be done, some bosses are nice if you stay long enough, very nice employee discount

    Cons

    extremely stressful (that's retail for you), most fellow employees hate their job and don't care to be working with you, bosses do not care if you have a poor experience or not, frequently under-staffed so you have lots of responsibilities in a very short shift, hours were cut frequently, unstable work environment

    Advice to Management

    take the time to care about your associates


  5. Helpful (1)

    "Low pay and terrible training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Selling Supervisor
    Former Employee - Selling Supervisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bon-Ton Stores full-time (More than a year)

    Pros

    The reason I stayed at the Bon-Ton for a little over a year was the Employee discount and most of my co workers

    Cons

    Store is open ridiculous hours for no reason, pay is very poor and the training is horrible. You must be motivated to learn on your own

    Advice to Management

    Train your people! Pay your people more money so the turn over isn't so high


  6. Helpful (1)

    "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lavale, MD
    Former Employee - Sales Associate in Lavale, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bon-Ton Stores part-time (More than 5 years)

    Pros

    Very flexible with hours. Loved the discount. Very family and community oriented place to work. Overall this was a great place to work for some extra income.

    Cons

    Dress code was constantly changing with the rules of the coupons. No other cons. I enjoyed my experience.


  7. "Bonton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bon-Ton Stores full-time (More than 10 years)

    Pros

    collaboration, hands on learning, fast paced dynamic environment, customer centric, on trend, ability for upward promotion

    Cons

    its hard work in a fast paced, dynamic and every changing environment, but that's rewarding in itself.

  8. Helpful (1)

    "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Allentown, PA
    Current Employee - Sales Associate in Allentown, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Bon-Ton Stores part-time (More than 8 years)

    Pros

    easy to find something to do to keep busy and productive

    Cons

    no room for advancement and horrible pay

    Advice to Management

    stop ignoring your best workers who actually care about their job and put in effort


  9. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Bay City, MI
    Current Employee - Retail Sales Associate in Bay City, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bon-Ton Stores part-time (More than a year)

    Pros

    Great coworkers, lovely store, great equipment. The people are so friendly, warm and welcoming. The stores are absolutely beautiful and kept so clean.

    Cons

    Managers aren't very friendly, hours are not fair. Some of the managers aren't very friendly and come off with a cocky vibe.

    Advice to Management

    Hire people who are willing to earn respect when they give it to others.. some of the managers expect respect when they are very rude and inconsiderate


  10. "Merchandise Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bon-Ton Stores full-time (More than a year)

    Pros

    There's definitely an opportunity to learn a lot in this position. It's a great way to see if retail is really for you. The longer you stay, the more responsibilities you have provided you let your supervisors know you want them. If you have good people around you, they'll be invested in your success in the company.

    Cons

    Underpaid for all that this position does. I can understand starting out at $14, but if an associate sticks around and proves capable there should be some kind of raise in place. The job also can get extremely repetitive.

    Advice to Management

    Take a little less advantage of your employees.


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