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Bonefish Grill Reviews

Updated Aug 20, 2019

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Found 686 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
90%
Approve of CEO
Bonefish Grill CEO David Schmidt
David Schmidt
45 Ratings
  1. Helpful (4)

    "The Best is Not Good Enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server In Training in Manchester, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bonefish Grill part-time for less than a year

    Pros

    Genuinely ambitious staff, Management that tries to show each waiter every finite detail about the business so that they can be as worldly a person as possible; they use a very efficient system to deliver food to guests at the best possible flavor and taste.

    Cons

    This establishment expected that when I walked in the door on the first day that I memorized the entire menu, and not just the menu itself, but every single detail about the restaurant, what sauces go on each dish, what the seasonings are, how they taste, what goes with what, etc. And they test you on it. I spent hours and hours outside of time of the clock that I didnt get paid for, memorizing this menu. At the same time they're training you to learn the ins and outs of the restaurant at break neck pace. If you have any questions, then you're slow or too dumb to be a member of their staff. I had to skip a shift where they were letting us taste the food for free because I was studying for the menu test instead. They said that I didn't show the commitment they wanted and that I didnt take the job seriously, I can't think of another waitering job where I made flash cards and put in hours upon hours to study; just to be told "you aren't serious" --> Which they tell you in front of everyone so that you are embarassed and the rest of the wait staff will work that much harder. I'd advice anyone who dines to stay away from this place, it only encourages this restaurant to put more pressure on their servers. Oh, and by the way, this same management staff told me they were looking to hire 60 people, but even though they interviewed 150, only 30 were good enough to give a chance. So they judged 120 who really wanted the job and couldn't sell themselves well enough --> the company would rather have an empty spot and put more pressure on their servers, than give someone a chance. This place is the exact opposite of the American Dream, work hard and you'll be respected. Here, it's work heard and you'll be embarrassed or told you're working just hard enough to make the cut. bon apetit.

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    Bonefish Grill2013-03-22
  2. "Great server job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Angler in Ormond Beach, FL
    Recommends
    Approves of CEO

    I have been working at Bonefish Grill

    Pros

    Very friendly and easy going management. The menu is involving, but knowledge is power. Overall, great place to work as a server.

    Cons

    It's still a restaurant, so expect all the typical restaurant things. But you'll get that anywhere you go. This is the second Bonefish I've worked at, and I'm very pleased.

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    Bonefish Grill2012-05-19
  3. "we have lifelong customers who love the servers behind the scenes monsters run the place!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in Boynton Beach, FL
    Recommends
    No opinion of CEO

    I have been working at Bonefish Grill

    Pros

    The Pros are the money for the busy location and the customer loyalty ,

    Cons

    i have customers who come back because of the service, not the menu or management the menu is very vague, the new management team doesn't even say hello to the tables and they tell me they have been dining there for years and that its rude that the new managers don't say hello, worst of all they favor the employees they hang out with . its not based on performance but how close you are with management , just unfair to good employees.

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    Bonefish Grill2012-01-08
  4. "The money is great as well as the people i worked with"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender/Server in Edgemont, PA
    Recommends
    Approves of CEO

    I worked at Bonefish Grill

    Pros

    The menu prices are high which most attracts wealthier customers that usually leads to a better tip % throughout your shift

    Cons

    Over time the company has gotten closer to a cheap chain restaurant like an applebee's or chili"s which is bringing down the overall quality

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    Bonefish Grill2011-07-28
  5. "It was a fun college job, couldn't ask for better besides more money and a bigger section"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Lafayette, LA
    Recommends
    Disapproves of CEO

    I worked at Bonefish Grill

    Pros

    Always busy, there is money to be made if you want it, respectable place to work

    Cons

    Bang Wednesday (It's a nightmare). The quality of the client has suffered due to Bonefish's recession 'solutions' such as bang wednesday, bang tacos, adding a burger to the menu. Bonefish target market changed from casual polished to chili status.

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    Bonefish Grill2011-06-08
  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in Bothell, WA
    No opinion of CEO

    I have been working at Bonefish Grill

    Pros

    Flexibility, good atmosphere, great menu

    Cons

    poor management team, poor kitchen team

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    Bonefish Grill2011-06-17
  7. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in
    Approves of CEO

    I have been working at Bonefish Grill

    Pros

    Only dinner shifts, so there is opportunity to do other things during the day.

    Cons

    Menu does not change very often.

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    Bonefish Grill2011-03-09
Found 686 reviews