I have been working at Bonhams & Butterfields full-time (More than 3 years)
Endless variety in day-to-day tasks; colleagues are interesting, energetic and passionate about their areas of specialization.
Poor wages, management practically non-existent. Morale continually poor.
I worked at Bonhams & Butterfields part-time
Unique items to view daily
Bad benefits and compensation
I have been working at Bonhams & Butterfields full-time
-Collegial and fun environment where people get along well and grab a drink after work.
-Great passion for the product, whatever department the specialists and staff are enthusiastic about it.
-Once you're hired, it is nearly impossible to get fired.
-Great opportunity to because very integral to a given department (which in reality operates like a small business of its own within a larger ecosystem).
-Huge responsibility given to even starting employees fresh out of college.
-Unique opportunity to see and learn about a variety of collecting fields.
-Salary is generally abysmal, especially for non-business getters such as administrators and support staff
-No culture of internal promotion--colleagues who are hired from other companies make loads more, poached or not (usually not)
-Management is largely absent
-Minimal promotion of employee welfare--"non-salary benefits" are not heard of here
-Zero training, you've got to learn everything on the job.
-Poor communication between management and staff.
-Little job churn, poor employees just stick around forever.
-Massive bureaucracy can make getting things done difficult.
-Dictatorial upper management sometimes acts in its own best interests which are occasionally deleterious to company morale and bottom lines.
Advice to Management
Take greater interest in your employees' welfare, especially among the administrators who are the glue that hold together the departments (pay them!). Training would be great. Less red tape. Management that is present, fast acting, and responsible. Less reliance on inefficient and poorly managed vendors with external ties to upper management.
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I worked at Bonhams & Butterfields as a contractor
Great experience, was able to get involved in lots of departments, worked with very interesting objects and people, always able to learn new things.
Sometimes sitting around doing nothing if no one is viewing or if you are in a quieter room.
Advice to Management
viewing staff could be used to do more as the front desk was always busy.
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