Booking.com CSE Reviews | Glassdoor

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Booking.com CSE Reviews

Updated Oct 20, 2019

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3.2
57%
Recommend to a Friend
Booking.com President and CEO Glenn Fogel
Glenn Fogel
0 Rating
  1. "Great company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSE in Orlando, FL

    I worked at Booking.com full-time for less than a year

    Pros

    Great company to work for. Excellent benefits and wonderful staff and managers.

    Cons

    Schedule flexibility. Only full time positions.

    Booking.com2019-02-02
  2. Helpful (4)

    "Stay Away from this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSE in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Booking.com full-time for less than a year

    Pros

    Free parking provided and the free trip to Amsterdam to join the annual meeting

    Cons

    - Low pay - No personal time - Short lunch break

    Advice to Management

    People apply for jobs at Booking.com because of its name and reputation but people quite because of the people in the organization

    Booking.com2019-05-06
  3. Helpful (2)

    "cse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSE in London, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Booking.com full-time for more than a year

    Pros

    free food, gym membership discount

    Cons

    I do not worried about the cons because you must follow your heart vision and if you do not like a place where you work, you are free to leave

    Booking.com2018-10-13
  4. Helpful (2)

    "good for start or for first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSE in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Booking.com full-time for more than 3 years

    Pros

    People Value diversity international company ...

    Cons

    Management stress, stress, and stress You just a something that produse a numbers

    Booking.com2018-10-18
  5. "Customer Service Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSE in Grand Rapids, MI
    Recommends
    No opinion of CEO

    I have been working at Booking.com full-time for more than 5 years

    Pros

    Attendance flexibility, PTO, Quarterly Bonuses, Amsterdam Trip at the beginning of the yr.

    Cons

    They could pay more, Advancements seem to be for favourites.

    Booking.com2018-02-24
  6. Helpful (4)

    "Booking review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSE in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Booking.com full-time for more than a year

    Pros

    Annual event party: BAM Booking Benefits: 1000 Euro

    Cons

    Poor Management and Stressful working environment

    Booking.com2018-01-19
  7. Helpful (8)

    "Diversity stops on the coworkers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSE in Bellevue, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Booking.com full-time for less than a year

    Pros

    People you work with come from diverse background and cultures with very friendly nature. Descent basic benefits. Good work experience if you are looking for a career in CS.

    Cons

    Lack of opportunities if you want to grow with the company. Too frequent changes in processes and end goals may confuse workers as they constantly have to readjust. Lack of transparency when internal promotion happens. This office promotes how the managwments value their employees and boasts of great work environment but does little to improve real fundamental issues at hand which is just not enough diverse opportunities to advance and grow.

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    Advice to Management

    Read all the negative reviews by current and formal employees and reevaluate on your current employee retention programs if any.

    Booking.com2017-07-17
  8. "best environment to work with ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSE in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time

    Pros

    1-laidback . 2-pay good . 3-taking care of their employees very well . 4-easy to grow up with this company. 5-very good benefits.

    Cons

    not putting the right man in right position some times

    Booking.com2016-09-16
  9. Helpful (9)

    "Great for a student and/or FIRST job NOT for experienced professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSE in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Booking.com full-time for less than a year

    Pros

    Easy job, free snacks, trips, swag. This is what keeps people here. The office is massive and has an upbeat millennial vibe.

    Cons

    No communication, those in leadership kissed their way there, high school atmosphere, unprofessional in appearance and attitude. The majority of team leads try to intimidate you and your performance is based on your "behavior" and relationships with middle management.

    Advice to Management

    Promote people based on qualifications not who buys you drinks on the weekend

    Booking.com2016-07-19
  10. Helpful (2)

    "CSE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSE in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Booking.com full-time for less than a year

    Pros

    Multi-cultural, fun working environment, plenty of different turns to choose, TV, ping pong table, fresh fruit available for free everyday, partially subsided food, trips to Amsterdam, cool gifts, nice health insurance.

    Cons

    Payment per hour is still in the low side. The feeling that people are watching what you do all the time. The metrics, given so much importance, and interfering in some cases with good customer service.

    Advice to Management

    I don't think you want to be known as the kind of company that puts employees down in order to keep them cheap. The criticism is alive and well in this company. CSEs have to deal with a lot of pressure from all sides, and, even if their metrics are good, the feedback they receive is mostly negative. There's a lot of talent among this group of people, value it! Hiring and training is expensive, keep the employees you have now happy.

    Show More
    Booking.com2016-04-30
Found 41 reviews