Booking.com Reviews | Glassdoor

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Booking.com Reviews

Updated January 18, 2018
1,385 reviews

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1,385 Employee Reviews

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Pros
Cons
  • as you long as you go outside to smoke with the team leaders you have high chances to get a promotion (in 68 reviews)

  • We could look more into work life balance (in 28 reviews)

More Pros and Cons

  1. "Fun, Family Atmosphere!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in A T Martinez Colonia, TX
    Current Employee - Anonymous Employee in A T Martinez Colonia, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time (Less than a year)

    Pros

    Company takes care of employees!!

    Cons

    Meeting after meeting after meeting...


  2. Helpful (4)

    "GFO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GFO in Amsterdam, NY
    Current Employee - GFO in Amsterdam, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Booking.com full-time (More than 3 years)

    Pros

    Nice Colleagues and nice office environment

    Cons

    Prepare yourself for politic games,

  3. Helpful (1)

    "Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nothing is great working here

    Cons

    Everything is bad. They use like a machine.


  4. Helpful (5)

    "Inconsistency, Lack of Direction and Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Booking.com full-time (Less than a year)

    Pros

    - Free Travel
    - Great Benefits: Health/Vision/Dental
    - Good 401K Benefit
    - Company Outings
    - Refreshments and Snacks Weekly

    Cons

    - Lack of Leadership Qualities
    - No direction from upper management
    - Plays favorites
    - Inconsistency
    - When Senior Managers or Area Manager cannot answer the question they shove it under the rug
    - Unclear expectations

    Advice to Management

    - There is no transparency
    - Micromanagement
    - Don't promote a manager to senior just because they are good performers but they lack management skills
    - Focusing too much culture but not developing an individual's success and development
    - Employees are not heard because of company plays favorites
    - Company's model "fail fast and learn fast" it's not really what it is.


  5. Helpful (1)

    "Good place if you're looking of growth and have patience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Customer Service Representative in Bellevue, WA
    Current Employee - Bilingual Customer Service Representative in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time (Less than a year)

    Pros

    Multi culture, great people to work with, much of perks.

    Cons

    Pay is not very much, you need to wait to get some perks, you need to wait to change position.


  6. "Support Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Booking.com full-time (More than 3 years)

    Pros

    There is a great opportunity to travel.

    Cons

    The growth opportunity is very limited based on the Region you are in.


  7. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Washington, DC
    Current Employee - Account Manager in Washington, DC
    Recommends

    I have been working at Booking.com full-time (More than a year)

    Pros

    positive work-life balance and Top accommodation company worldwide.

    Cons

    Too many internal meetings that don't focus in business

  8. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Orlando, FL
    Current Employee - Account Executive in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time (More than 3 years)

    Pros

    The environment, pay , health insurances, overall great company

    Cons

    None I love my job

    Advice to Management

    keep up the great work


  9. Helpful (5)

    "Forward thinking company, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Boston, MA
    Former Employee - Account Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Booking.com (More than 3 years)

    Pros

    A lot of travel, make friends from all over the world, the ability to work in a diverse atmosphere, you can work on developing your skillset, a lot of trainings

    Cons

    Bad managers: micro manage, bad communication, lie about communication to pin colleagues against each other, do not take responsibility for their actions. They are not inspiring and lack leadership skills. (this is not in every office, just be aware if you go in for an interview)

    Advice to Management

    Needs help with communication and leadership skills. No one trusts that they will make the right decision, which leads to a bad work environment.


  10. Helpful (2)

    "Preaching to the Choir"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Booking.com full-time (More than a year)

    Pros

    Free Travel
    Free snacks in kitchen

    Cons

    Low pay vs the amount of money Booking reels in.
    Young/inexperienced management
    Hire Then Fire - No idea how to run a company
    Hard to move up unless you're in amsterdam

    Advice to Management

    Being data driven is important, but realize that you're employees are not robots and they need some time to adjust to a new career. There needs to be ramp up time.


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