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Booking.com Employee Reviews about "good benefits"

Updated Dec 1, 2023

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Found 7,357 of over 8K reviews
4.2
84% Recommend to a Friend
Booking.com President and CEO Glenn Fogel
82% Approve of CEO

Found 473 of over 8K reviews

4.2
84%
Recommend to a Friend
82%
Approve of CEO
Booking.com President and CEO Glenn Fogel
Glenn Fogel
2,385 Ratings

What people are saying about Booking.com

Tech

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset.(in 523 reviews)
  • "The recruiter of this company should be praised since I meet so many great people at work(in 498 reviews)
  • "Great place and colleagues that helped me throughout my internship(in 439 reviews)
  • "Great culture and values which are part of the company's actions and not just words.(in 330 reviews)
  • "Good work life balance and a lot of smart people to work with and learn from.(in 241 reviews)
Cons
  • "The HR people don't do heir work; the management is poor and thinking of retirement.(in 392 reviews)
  • "They keep the salaries low and tempt you with bonus' that end up being unobtainable.(in 315 reviews)
  • "Bad managers are very bad(in 233 reviews)
  • "Low pay and welfare especially for operation team(in 133 reviews)
  • "Lack of company vision and poor leadership(in 77 reviews)

Ratings by Demographics

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Reviews about "good benefits"

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473
    1. 5.0
      Jun 7, 2023
      Junior payment compliance executive
      Current Contractor, less than 1 year
      Amsterdam
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The environment is very friendly and company culture is amazing. Diversity at its best. Also, great colleagues and excellent team leader to help at all times. Good compensation and benefit. They care a lot about the customers and ensure that we get the job done. Work-life balance and travels.

      Cons

      Nothing. I was lucky to get a great team and manager.

      1. 4.0
        Jun 20, 2022
        People/Talent Leadership Role
        Current Employee, less than 1 year
        New York, NY
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Family and People first . It is amazing how much care people have for each other and the mission. The people that I work with are amazing and supportive and you feel that Booking has your best interests at heart. Booking has a variety of learning tools as well, classes, virtual, and self paced. You can grow your career in many different areas because of the global footprint and multitude of positions. Benefits are good and can I say travel?! The world is opening back up and it is great to be able to explore with my family and my team!

        Cons

        Matrixed org and there is a balancing act between Global and regional that sometimes don't align well. Because of all of the time zones it can be a challenge to connect with some if you are doing things that are outside of your region.

      2. Join the Booking.com team
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        1. 3.0
          Jun 18, 2021
          Recruitment Specialist
          Current Employee
          Amsterdam
          Recommend
          CEO Approval
          Business Outlook

          Pros

          working with talented people and good benefits

          Cons

          working more hours, rely more on the targets not on the people

          1. 3.0
            Aug 5, 2020
            Change Specialist
            Current Employee, more than 5 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            The people here are amazing and deeply care about the work they're doing. This has significantly increased my motivation over the years I've been here. Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset. Also, talking about corona, I believe the work and transparency of the leadership team (Especially the Transport one) deserves credit and I feel the company is dealing with the people side of things fairly well. Great work/life balance: not pushed into overtime - a lot of support during problems

            Cons

            Work generally lacks structure and poor practices are embedded in most departments as a result of the impressive growth the company has gone through (wasting resources is not a big deal when the company brings in so much profit). However, this is starting to change and I believe corona will force Booking to improve quickly. On managers, this is a hit or miss. There's plenty of good managers that will enable you to make the most of your time here, but bad ones are still in their positions despite extensive evidence (high turnaround - poor KPIs - HR grievances - poor performance reviews) On compensation Booking.com continues to underpay at most levels compared to industry average, losing a lot of great talent as a result. I expect this will just get worse following the financial hit from corona.

            1
            1. 2.0
              Sep 26, 2022
              Software Engineer
              Current Employee, more than 1 year
              Manchester, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              - Pay and benefits package is good - They haven't yet mandated a return to the office - They throw you some random days off here and there

              Cons

              - Management is non-existent and do little to help anyone unless it is themselves - Promotion process is awful and based on favouritism and shouting the loudest in the room - The bar for new hires has dropped drastically low and you will usually end up fixing their work - All the talented engineers have moved on to new roles elsewhere - There is no innovation usually just fixing old legacy systems or trying to replace them - Constant cycles of personal objectives and reviews

              1
              1. 5.0
                Oct 28, 2020
                Customer Service Team Leader
                Former Employee
                Toronto, ON
                Recommend
                CEO Approval
                Business Outlook

                Pros

                I loved the engagement and atmosphere in the Toronto Office. There are very good benefits and they really do their best to care for the people. Option to work from home

                Cons

                Tourism industry is doing bad and causes risk of losing job.

                1. 5.0
                  Oct 8, 2019
                  Account Manager
                  Current Employee, less than 1 year
                  Bangkok
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good benefits and care of employee and the most is popular IT tech company

                  Cons

                  internal activities too much and in the same time has to focus on KPI too

                  1. 2.0
                    Feb 11, 2013
                    Acquisition Account Manager
                    Former Employee, more than 1 year
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    The company culture can be a positive aspect if you are young and single. Company paid happy hours and company outings. Health benefits are pretty good and well priced. Good people. Get to travel, can be good when you're not forced to do it at least 50% of the time.

                    Cons

                    Underpaid compared to their competition. Inexperienced management...company is growing quickly and management has no idea how to handle it. Most managers dont actually have management experience. So called "promotions" are not merit based. Get friendly with management and tell them they are great and you'll get a "promotion" where they'll cut your pay and give you more work. Constantly changing bonus structure with astronomical goals. False promises on bonuses...you might get it and then lose it. Bonuses are very small compared to competiton. No company cards for travel expenses. Pay out of pocket and then wait got reimbursed. HR is there for show, nothing ever gets handled the way it should. No growth potential at this point. If you started 5 or 6 years ago you could move up but not now. 17 year old international company with an unorganized startup feel to it. CEO said it best, "if you are here to make money the you are at the wrong place."

                    16
                    1. 5.0
                      Nov 14, 2022
                      Anonymous Employee
                      Former Employee, more than 5 years
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Lunch provided Hybrid way of working Good benefits (medical and annual leave) Get together Fridays

                      Cons

                      No flexible hours, late night conference calls

                      1. 2.0
                        Apr 11, 2022
                        Finance
                        Current Employee, more than 3 years
                        Singapore
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        - Very good benefit with health screening every year and extend care to your family members. - Hybrid working environment. - Working with great / smart peoples who are so hungry and a lot of ambitious.

                        Cons

                        - There are many bugs / unsolved issue pending for ages without cares, big challenges to find workaround in every day to day work. - Job insecurity, you won't know if company will choose you to go due to pandemic at anytime.

                        2
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                      I'm currently in a job (< 3 months) that I plan on leaving out (background, resume, mentions during interview) but one common question is "when can you start?" I don't want to tell them about my 90-day stay (very toxic, looking for an out), but don't want to find myself in a bind down the road either (picked up by background check, needing extra time to start so I can give my 2 weeks, etc.) My prior job was 9 months long and don't want to be a job hopper either so a little stuck here.

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                      QC Specialist II

                      When someone says “We are eager to fill this position, we have no timeline but it should not drag out,” what are the chances I’m selected? This was at the third round interview, last Tue (5d ago) when I was told I should hear from HR next. The job was posted 30+ days ago. I applied for it on 10/22 and the interview process started 11/6 with an HR screening phone call.

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                      IT Specialist

                      Passed 2 interviews with a board of education, they told me to wait for HR confirm and contact me , been 3 weeks since then, when should I expect to receive callbacks or emails??

                      1
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