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What people are saying about Booking.com
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." (in 523 reviews)
- "The recruiter of this company should be praised since I meet so many great people at work" (in 498 reviews)
- "Great place and colleagues that helped me throughout my internship" (in 439 reviews)
- "Great culture and values which are part of the company's actions and not just words." (in 330 reviews)
- "Good work life balance and a lot of smart people to work with and learn from." (in 241 reviews)
- "The HR people don't do heir work; the management is poor and thinking of retirement." (in 392 reviews)
- "They keep the salaries low and tempt you with bonus' that end up being unobtainable." (in 315 reviews)
- "Bad managers are very bad" (in 233 reviews)
- "Low pay and welfare especially for operation team" (in 133 reviews)
- "Lack of company vision and poor leadership" (in 77 reviews)
Ratings by Demographics
This rating reflects the overall rating of Booking.com and is not affected by filters.
Reviews about "good benefits"Return to all Reviews
- 5.0Jun 7, 2023Junior payment compliance executiveCurrent Contractor, less than 1 yearAmsterdam
The environment is very friendly and company culture is amazing. Diversity at its best. Also, great colleagues and excellent team leader to help at all times. Good compensation and benefit. They care a lot about the customers and ensure that we get the job done. Work-life balance and travels.
Nothing. I was lucky to get a great team and manager.
- 4.0Jun 20, 2022People/Talent Leadership RoleCurrent Employee, less than 1 yearNew York, NY
Family and People first . It is amazing how much care people have for each other and the mission. The people that I work with are amazing and supportive and you feel that Booking has your best interests at heart. Booking has a variety of learning tools as well, classes, virtual, and self paced. You can grow your career in many different areas because of the global footprint and multitude of positions. Benefits are good and can I say travel?! The world is opening back up and it is great to be able to explore with my family and my team!
Matrixed org and there is a balancing act between Global and regional that sometimes don't align well. Because of all of the time zones it can be a challenge to connect with some if you are doing things that are outside of your region.
- 3.0Aug 5, 2020Change SpecialistCurrent Employee, more than 5 years
The people here are amazing and deeply care about the work they're doing. This has significantly increased my motivation over the years I've been here. Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset. Also, talking about corona, I believe the work and transparency of the leadership team (Especially the Transport one) deserves credit and I feel the company is dealing with the people side of things fairly well. Great work/life balance: not pushed into overtime - a lot of support during problems
Work generally lacks structure and poor practices are embedded in most departments as a result of the impressive growth the company has gone through (wasting resources is not a big deal when the company brings in so much profit). However, this is starting to change and I believe corona will force Booking to improve quickly. On managers, this is a hit or miss. There's plenty of good managers that will enable you to make the most of your time here, but bad ones are still in their positions despite extensive evidence (high turnaround - poor KPIs - HR grievances - poor performance reviews) On compensation Booking.com continues to underpay at most levels compared to industry average, losing a lot of great talent as a result. I expect this will just get worse following the financial hit from corona.1
- 2.0Sep 26, 2022Software EngineerCurrent Employee, more than 1 yearManchester, England
- Pay and benefits package is good - They haven't yet mandated a return to the office - They throw you some random days off here and there
- Management is non-existent and do little to help anyone unless it is themselves - Promotion process is awful and based on favouritism and shouting the loudest in the room - The bar for new hires has dropped drastically low and you will usually end up fixing their work - All the talented engineers have moved on to new roles elsewhere - There is no innovation usually just fixing old legacy systems or trying to replace them - Constant cycles of personal objectives and reviews1
- 5.0Oct 28, 2020Customer Service Team LeaderFormer EmployeeToronto, ON
I loved the engagement and atmosphere in the Toronto Office. There are very good benefits and they really do their best to care for the people. Option to work from home
Tourism industry is doing bad and causes risk of losing job.
- 5.0Oct 8, 2019Account ManagerCurrent Employee, less than 1 yearBangkok
Good benefits and care of employee and the most is popular IT tech company
internal activities too much and in the same time has to focus on KPI too
- 2.0Feb 11, 2013Acquisition Account ManagerFormer Employee, more than 1 year
The company culture can be a positive aspect if you are young and single. Company paid happy hours and company outings. Health benefits are pretty good and well priced. Good people. Get to travel, can be good when you're not forced to do it at least 50% of the time.
Underpaid compared to their competition. Inexperienced management...company is growing quickly and management has no idea how to handle it. Most managers dont actually have management experience. So called "promotions" are not merit based. Get friendly with management and tell them they are great and you'll get a "promotion" where they'll cut your pay and give you more work. Constantly changing bonus structure with astronomical goals. False promises on bonuses...you might get it and then lose it. Bonuses are very small compared to competiton. No company cards for travel expenses. Pay out of pocket and then wait got reimbursed. HR is there for show, nothing ever gets handled the way it should. No growth potential at this point. If you started 5 or 6 years ago you could move up but not now. 17 year old international company with an unorganized startup feel to it. CEO said it best, "if you are here to make money the you are at the wrong place."16
- 5.0Nov 14, 2022Anonymous EmployeeFormer Employee, more than 5 years
Lunch provided Hybrid way of working Good benefits (medical and annual leave) Get together Fridays
No flexible hours, late night conference calls
- 2.0Apr 11, 2022FinanceCurrent Employee, more than 3 yearsSingapore
- Very good benefit with health screening every year and extend care to your family members. - Hybrid working environment. - Working with great / smart peoples who are so hungry and a lot of ambitious.
- There are many bugs / unsolved issue pending for ages without cares, big challenges to find workaround in every day to day work. - Job insecurity, you won't know if company will choose you to go due to pandemic at anytime.2