Books-A-Million Reviews | Glassdoor

Books-A-Million Reviews

Updated February 7, 2019
1,055 reviews

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2.7
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Terry Finley
391 Ratings

Employee Reviews

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Pros
Cons
  • "Very competitive with the discount cards they base your hours on how many you sell" (in 288 reviews)

  • "The commission you earn on cards and magazines is a joke and they make you pressure sale to every single customer" (in 85 reviews)

More Pros and Cons

  1. Helpful (2)

    "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Books-A-Million part-time

    Pros

    Flexible schedule, nice co-workers, simple work

    Cons

    Would have like more training but was not there very long


  2. "The absolute best for development!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Books-A-Million full-time (More than a year)

    Pros

    The family atmosphere
    How much people care
    The collaboration
    Career Development and Growth
    Personal Development and Growth

    Cons

    Nothing! It is all great!

    Advice to Management

    Keep investing in your team, and your team will invest in you.

  3. "In Business Over 100 Years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Books-A-Million full-time (More than a year)

    Pros

    Great coworkers.
    Health insurance relatively inexpensive.

    Cons

    Communication can be very poor.

    Advice to Management

    Don't be penny poor and pound foolish. Pay attention to the intangible benefits as well as cost when evaluating a purchase.


  4. "I like working here, just certain caveats..."

    StarStarStarStarStar
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Books-A-Million part-time (Less than a year)

    Pros

    Variety of jobs, interesting experience, fun.

    Cons

    The pushing of additional items at the register.

    Advice to Management

    Less focus on MCC and MFM.


  5. Helpful (2)

    "The best place I’ve worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Valdosta, GA
    Current Employee - Bookseller in Valdosta, GA
    Recommends
    Approves of CEO

    I have been working at Books-A-Million part-time (Less than a year)

    Pros

    Lovely management, constant hours, coworker support

    Cons

    Customers are sometimes awful (like with most jobs)

    Advice to Management

    Keep up the good work!


  6. "Great"

    StarStarStarStarStar
    Current Employee - Bookseller
    Current Employee - Bookseller

    Pros

    fun work, nice people, flexible hours

    Cons

    not enough pay for the amount of work


  7. "Needs better management. Managers would bully workers and inappropriately cuss in meeting to reach sales goal."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Mobile, AL
    Current Employee - Bookseller in Mobile, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Books-A-Million part-time (Less than a year)

    Pros

    Local Area, Works with schedule.

    Cons

    ^^^^^ Same as above. Need better management.

    Advice to Management

    Know who you hire and why they were fired from their last job or why they left. Get better management and focus more on the people and less on the sales goals

    Books-A-Million Response

    Jan 23, 2019 – HR, Recruiter

    Thank you for taking the time to share your experiences. We would love to hear from you directly to gain additional insight, as treating associates inappropriately is against all company... More

  8. "Not as fun as you may think."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager in Bradenton, FL
    Former Employee - Co-Manager in Bradenton, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Books-A-Million full-time (More than a year)

    Pros

    Never a dull day. Opportunity to help customers, be at the register, put books away. As with any job has it's good and bad.

    Cons

    At times it felt that the associates were running the store. Some got into the habit of talking back and not completing assignments because they did not want to do so.


  9. "Not my favorite place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Barista
    Current Employee - Cashier/Barista
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Books-A-Million part-time (Less than a year)

    Pros

    Good environment, friendly employees, easy work

    Cons

    I’m not a huge fan of the shift times, I don’t like the pressure of magazine & millionaire club sign ups, pay isn’t good


  10. "Upper Management was the worst part"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller/Merchandising Specialist
    Former Employee - Bookseller/Merchandising Specialist

    I worked at Books-A-Million full-time (More than a year)

    Pros

    The people were awesome and we had a lot of fun together. The book checkout program for employees was awesome if you're a book worm because you always had access to the newest books.

    Cons

    The head manager at my store was horrible. He would do things like lie to employees and say we were having a brief store meeting and then when we got there, he would tell us we couldn't leave until we put out so many totes of stock. Once he even told all the employees on stock that they couldn't leave util ALL the shipment was put out no matter how long it took. It was not uncommon to come in the night before at 12 and not leave until the sun came up the next morning and employees were coming in to open the store.

    Books-A-Million Response

    Jan 24, 2019 – HR, Recruiter

    We truly appreciate your feedback and would like to connect directly. The incidents that you have mentioned are against company guidelines and providing us with specific details will allow us to... More