Books-A-Million Reviews | Glassdoor

Books-A-Million Reviews

Updated February 27, 2017
860 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Terry Finley
301 Ratings

860 Employee Reviews

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Pros
  • You can check out books for free and you get 30% employee discount (in 125 reviews)

  • Other than that the only real perk was the book check out program (in 25 reviews)

Cons
  • The main focus of the job is centered around getting people to sign up for discount cards (in 256 reviews)

  • the pay and hours are a bit bad, plus the pushing of the club cards and magazines (in 69 reviews)

More Pros and Cons

  1. Featured Review

    "A fantastic work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Alabaster, AL
    Current Employee - Sales Associate in Alabaster, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Books-A-Million (Less than a year)

    Pros

    Fantastic work environment
    Team orientation
    Self Management
    Productive pace and tasking
    Well versed training and tasking
    Ample opportunities
    Fantastic co-workers and associates
    Wonderful management

    Cons

    Not having worked there sooner!

    Advice to Management

    Keep it up. I wouldn't trade this public service for any other retail work. Even if they paid more.


  2. "meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Books-A-Million part-time

    Pros

    Great customers, co workers, and products sold

    Cons

    having to meet sales quotas for discount card memberships, magazine subscriptions, etc. Especially when most people only shop there during holidays, vacations, and/or to complete required reading over summer vacation.


  3. "Mostly Positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Jackson, TN
    Former Employee - Bookseller in Jackson, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Books-A-Million part-time (Less than a year)

    Pros

    Schedules released 2 weeks before.
    Quirky, fun staff.
    Great management.
    Willing to work around a difficult schedule.
    Monetary incentives for selling more magazine trials and cards.

    Cons

    Selling magazine trials that really scammed customers.


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  5. "For short-term only"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder
    Former Employee - Keyholder
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Books-A-Million full-time (Less than a year)

    Pros

    Usually the sales associates are a decent group, so you can find some enjoyment in that.

    Cons

    Mid-management is all incompetency and politics. Corporate doesn't particularly care about the people on the ground and only look at the numbers.

    Advice to Management

    Start caring about your employees.


  6. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Books-A-Million part-time (Less than a year)

    Pros

    Great atmosphere and friendly people

    Cons

    Stressful to push membership cards

    Advice to Management

    Dont push associates too hard


  7. "Great for Part Time Workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Charleston, WV
    Former Employee - Cashier in Charleston, WV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Books-A-Million part-time (Less than a year)

    Pros

    The first interview was very straightforward, then I was brought back in for a second after the candidates had been narrowed down. After this interview, I was immediately offered the job.

    Cons

    No cons. I enjoyed my time here.

    Advice to Management

    The membership cards can be difficult to sell depending on what region of the country you live in. Management urges you to sell these and renew those already under subscription.


  8. "Bookseller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Books-A-Million part-time

    Pros

    Great work environment and fun to work at

    Cons

    Low pay and no room to move up in company

    Advice to Management

    Offer more incentives and reachable goals


  9. "Worst Job I've Had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend

    I worked at Books-A-Million part-time (Less than a year)

    Pros

    Books! I love books and it was really the only benefit to working there. The customers were nice and I enjoyed giving book recommendations as well as making sure customers left happy.

    Cons

    Gave you barely any hours and barely had any employees with more than 16 hours a week. Made it difficult for you to get another job somewhere else as they had you sign something saying that even if you got another job they'd still have precedence and take priority. Constantly critiqued a lot of stuff you did even if it was something insignificant. Didn't post schedules far enough in advance so you'd have to come in on your off day or call into check. Constantly changed schedules after posting and when you arranged for specific days far in advance to be off they'd put you on the schedule anyway.

    Advice to Management

    Treat your employees like people who need money to eat to live. Get better at scheduling in a logical and timely manner.


  10. "Everything you have heard or read is true. Total joke of a company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store General Manager
    Current Employee - Store General Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Books-A-Million full-time (More than 3 years)

    Pros

    Employee discount and book checkout program.

    Cons

    Where to begin? Everything else about this company.

    Advice to Management

    Not enough time in day to list everything here. Plus, it wouldn't matter anyway.


  11. "Assistant Manager/Interim General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Books-A-Million full-time

    Pros

    Good benefits. The insurance is pretty good but that's about it.

    Cons

    No help from upper management.

    Advice to Management

    Spend some helpful time in the store getting to know the employees and not only their demographic but the demographic of the customers as well. This is a LARGE issue with the metrics they require you to have but don't realize where or how they come from.



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