Boots Customer Service Reviews | Glassdoor

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Boots Customer Service Reviews

Updated Feb 4, 2020

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3.8
68%
Recommend to a Friend
59%
Approve of CEO
Boots Senior Vice President and Managing Director Sebastian James
Sebastian James
18 Ratings
  1. "alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Out Bound Customer Service in Enfield, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Boots part-time for more than a year

    Pros

    good sales cleaance at times

    Cons

    bad management no people working lots of pressure and long lines everyone lazy

    Continue reading
    Boots2020-02-04
  2. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Assistant 

    I have been working at Boots part-time for more than a year

    Pros

    Easy job, one of the best

    Cons

    Stressful like any shop rude customers

    Boots2020-01-24
  3. "Avoid avoid avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Consultant in Hammersmith, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Boots full-time

    Pros

    I honestly cannot think of one pro of working at the Hammersmith King Street branch.

    Cons

    The managers all micromanage. If you go to the toilet more than once during your shift, they complain. Although they expect full flexibility from you, they are completely inflexible. The branch on Hammersmith King Street has the worst management in any company I’ve ever worked at.

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    Boots2020-01-18
  4. "Can’t fault"

    StarStarStarStarStar
    Former Employee - Customer Service Assistant in Brigg, England
    Recommends

    I worked at Boots part-time for more than a year

    Pros

    A great job with good pay

    Cons

    Epayslips wasn’t aware of, didnt receive at first

    Boots2019-12-10
  5. "good place to work"

    StarStarStarStarStar
    Former Employee - Customer Service Advisor 

    I worked at Boots part-time for less than a year

    Pros

    - generous pay - nice people - good discount and rewards

    Cons

    - strict timetables and poor management

    Boots2019-12-02
  6. "Great place to work"

    StarStarStarStarStar
    Former Employee - Customer Service Associate 

    I worked at Boots full-time for more than a year

    Pros

    Great people and employee values

    Cons

    Hierarchical, managers should be on the floor more

    Boots2019-11-26
  7. "Good!"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Customer Service 

    I worked at Boots full-time

    Pros

    flexible hours and staff team

    Cons

    Mnagement was conflicting/ too many managers

    Boots2019-11-22
  8. "Good but repetitive"

    StarStarStarStarStar
    Former Employee - Customer Service Associate in Edinburgh, Scotland

    I worked at Boots part-time for more than 3 years

    Pros

    Always positive outlook and help available.

    Cons

    No cons with Boots currently.

    Boots2019-11-20
  9. "Boots Stansted Airport"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Stansted, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Boots full-time for more than a year

    Pros

    Free Uniform Varied Shifts Meet lots of different people Quality Shops airside

    Cons

    Staff room -very poor-no amenities - no windows Airport Security every day time consuming Frantic busy in Holidays

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    Boots2019-11-15
  10. "best job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Boots part-time

    Pros

    they would take care of you and really make you feel comfortable, also they never ever left a big load of work on me they helped me and we all worked together.

    Cons

    there were no cons

    Continue reading
    Boots2019-11-07

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