Boots Opticians Employee Reviews about "poor management"
Updated Nov 1, 2021
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Found 23 of over 484 reviews
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Top Review Highlights by Sentiment
- "Upper management is completely disconnected from what is going on with their staff or from the running of the day" (in 7 reviews)
Reviews about "poor management"
Return to all Reviews- Former Employee, more than 3 years★★★★★
Pros
Cam build great friendships depending on the store atmosphere.
Cons
Understaffed, Poor management No real path to progression Disabled employees are treated poorly.
Continue reading - Current Employee, more than 10 years★★★★★
Clinicians should avoid this company
Mar 11, 2017 - OptometristRecommendCEO ApprovalBusiness OutlookPros
Benefits package and staff discount card are the ONLY reason for choosing this company.
Cons
Where to begin? From a Clinicians point of view: 1) Everything is based around sales and targets- don't kid yourself that you have professional freedom. 2) 'Patient enrichment' is nothing but a punchline- they do not allow/ offer support to achieve this. 3) Highly pressurised environment to convert every patient, OR have a strong amount of documented evidence why that patient did not get a recommendation for glasses. 4) Manager observes your exam periodically every day/ week- only to ensure you are recommending a dispense- they then use this as evidence in your performance review. Is this snap shot view truly representative? 5) Pressure to cram everything into an eye exam slot- no consideration of enhanced service ambition- the manager does not want you to do anything else other than do eye tests/ contact lenses. 6) Little carer advancement- total old boys network 7) Lets talk money: Bonus targets totally unachievable 8) Patient management is poor- the system of booking patients means you are 20 minutes behind, this obviously has knock on effects on patient perception and satisfaction, not to mention your 'lunch hour'- its actually 20 minutes at best.
Continue reading - Current Employee★★★★★
Pros
Company has a good reputation
Cons
Poor management Mixed paper and computer records with no coordination, very inefficient Old equipment Tatty building with poor staff amenities
Continue reading - Former Employee, more than 1 year★★★★★
Poor
Jul 21, 2020 - Trainee Optical Consultant in Knutsford, EnglandRecommendCEO ApprovalBusiness OutlookPros
Staff Discount for glasses was good
Cons
Poor management that didn't want to learn
- Current Employee, more than 3 years★★★★★
Pros
The benefits: Amazing pension, staff discount, sick/maternity pay
Cons
Poor management who provide a lack of support in store. Always short-staffed. Have to threaten to leave in order for your salary to be increased.
Continue reading - Former Employee, more than 1 year★★★★★
Wouldn't advise
Nov 27, 2019 - Optical Consultant in Chichester, EnglandRecommendCEO ApprovalBusiness OutlookPros
*Staff discount 70% off glasses *Discount card for main boots store *Some staff nice *Uniform given
Cons
*makes you cover up tattoos *Poor management *Company claims they care about staff mental health, THEY DO NOT *Management take a blind eye to favourites *Values all wrong, company was good but now want you to overcharge customers on things they don't need Lack of resident Optician always using locoms
Continue reading - Current Employee, more than 3 years★★★★★
Pandemic has ruined the job
Nov 1, 2021 - Optical Consultant in Colchester, EnglandRecommendCEO ApprovalBusiness OutlookPros
Great staff team on the floor, all muck in together to try to get through the day
Cons
Poor management, don't listen to their staff, dismissive of everything that's said to them
Continue reading - Current Employee, more than 1 year★★★★★
Hard work and little to show for it
Mar 20, 2022 - Optometrist in London, EnglandRecommendCEO ApprovalBusiness OutlookPros
Nothing really, this company have sadly gone downhill.
Cons
Poor management Lack of respect for clinical staff
- Former Employee, less than 1 year★★★★★
Pre screen tests
Sep 25, 2020 - Optical Assistant in London, EnglandRecommendCEO ApprovalBusiness OutlookPros
Good staff to work with
Cons
Poor Management of employees and work load
- Current Employee★★★★★
Poor management with poor wages
Dec 24, 2021 - Optical Assistant in Bathgate, ScotlandRecommendCEO ApprovalBusiness OutlookPros
Job can be interesting at times Closed over Christmas
Cons
Expected to go above and beyond everyday for minimum wage Spoken to like crap from customers Poor management who don’t have a clue
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