Boots Opticians Employee Reviews about "poor management"

Pros

Cam build great friendships depending on the store atmosphere.

Cons

Understaffed, Poor management No real path to progression Disabled employees are treated poorly.

Pros

Benefits package and staff discount card are the ONLY reason for choosing this company.

Cons

Where to begin? From a Clinicians point of view: 1) Everything is based around sales and targets- don't kid yourself that you have professional freedom. 2) 'Patient enrichment' is nothing but a punchline- they do not allow/ offer support to achieve this. 3) Highly pressurised environment to convert every patient, OR have a strong amount of documented evidence why that patient did not get a recommendation for glasses. 4) Manager observes your exam periodically every day/ week- only to ensure you are recommending a dispense- they then use this as evidence in your performance review. Is this snap shot view truly representative? 5) Pressure to cram everything into an eye exam slot- no consideration of enhanced service ambition- the manager does not want you to do anything else other than do eye tests/ contact lenses. 6) Little carer advancement- total old boys network 7) Lets talk money: Bonus targets totally unachievable 8) Patient management is poor- the system of booking patients means you are 20 minutes behind, this obviously has knock on effects on patient perception and satisfaction, not to mention your 'lunch hour'- its actually 20 minutes at best.

Pros

Company has a good reputation

Cons

Poor management Mixed paper and computer records with no coordination, very inefficient Old equipment Tatty building with poor staff amenities

Pros

Staff Discount for glasses was good

Cons

Poor management that didn't want to learn

Pros

The benefits: Amazing pension, staff discount, sick/maternity pay

Cons

Poor management who provide a lack of support in store. Always short-staffed. Have to threaten to leave in order for your salary to be increased.

Pros

*Staff discount 70% off glasses *Discount card for main boots store *Some staff nice *Uniform given

Cons

*makes you cover up tattoos *Poor management *Company claims they care about staff mental health, THEY DO NOT *Management take a blind eye to favourites *Values all wrong, company was good but now want you to overcharge customers on things they don't need Lack of resident Optician always using locoms

Pros

Great staff team on the floor, all muck in together to try to get through the day

Cons

Poor management, don't listen to their staff, dismissive of everything that's said to them

Pros

Nothing really, this company have sadly gone downhill.

Cons

Poor management Lack of respect for clinical staff

Pros

Good staff to work with

Cons

Poor Management of employees and work load

Pros

Job can be interesting at times Closed over Christmas

Cons

Expected to go above and beyond everyday for minimum wage Spoken to like crap from customers Poor management who don’t have a clue