Boots Reviews | Glassdoor

Boots Reviews

Updated February 27, 2017
900 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Elizabeth Fagan
66 Ratings

900 Employee Reviews

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Pros
  • Good pay and training is encouraged (in 83 reviews)

  • Friendly, Staff Discount, Flexible Hours (in 81 reviews)

Cons
  • Long Hours over Christmas, Short contract (in 46 reviews)

  • Workload is often unmanageable, there is not much work/life balance (in 14 reviews)

More Pros and Cons

  1. "Beauty advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor
    Current Employee - Beauty Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boots full-time (Less than a year)

    Pros

    This company is very supportive and has great ethics. They focus on inclusivity and accessibility of products to everyone. They have great success stories and good pay and benefits.

    Cons

    They are a bit disorganized at times. Have a hard time communicating with bas in the field in an efficient manner. Full time is only 30 hours so you have to anticipate that. Don't always follow through on ideas. Business is aimed entirely at metropolitan areas.

    Advice to Management

    Work on communication with those selling in the field.

    Boots Response

    Jan 24, 2017 – Recruitment Coordinator

    Thank you for taking the time to leave your feedback.


  2. "Beauty Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Customers are eager to know about the products.

    Cons

    It's a retail job! You are on your feet all the time. There is a HUGE problem with getting the product in stock.

    Advice to Management

    Need better consistency with stock availability. Hard to sell when stock is always low!

    Boots Response

    Jan 13, 2017 – Recruitment Coordinator

    Thank you for taking the time to leave your feedback.


  3. Helpful (1)

    "Corporate office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Miami, FL
    Former Employee - District Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Boots full-time (More than 5 years)

    Pros

    Large mass retailer for Cosmetics

    Cons

    Awful senior management organizational structure constantly changing no communication or positive direction

    Advice to Management

    Better communication with field positive direction and guidance


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Beauty Advisor Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Tanasbourne, OR
    Current Employee - Beauty Advisor in Tanasbourne, OR

    I have been working at Boots full-time (Less than a year)

    Pros

    provides tools to succeed, places value on employees, flexible with scheduling, provides frequent communication and company updates, great brand and products, inspirational values

    Cons

    unreasonable goals, lack of structure, frequent miscommunications,

    Boots Response

    Nov 10, 2016 – Recruitment Coordinator

    Thank you for taking the time to leave your feedback. We will share this with senior management.


  6. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance
    Career support
    Training and career development

    Cons

    Bonus structure could be better
    No stock options

    Boots Response

    Nov 10, 2016 – Recruitment Coordinator

    Thank you for leaving your feedback.


  7. "beauty advisor"

    Star Star Star Star Star
    Former Employee - Beauty Advisor in Boston, MA
    Former Employee - Beauty Advisor in Boston, MA

    I worked at Boots (More than 3 years)

    Pros

    VERY FAIR to the hard working staff.

    Cons

    1complaint ,my job discontinued due to a company merge.

    Advice to Management

    always encourage staff of good work accomplishments.

    Boots Response

    Oct 31, 2016 – Recruitment Coordinator

    Thank you for taking the time to leave your feedback.


  8. "Brand Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The company offers great full benefits.

    Cons

    I didn't like switching stores as often as I did.

    Boots Response

    Aug 31, 2016 – Recruitment Coordinator

    Thank you for leaving your feedback.


  9. "Very misleading"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only driving force I had was to be there for my customers who were with me from day 1.

    Cons

    After being there from the beginning of the launch in NYC, they decided to lay off all of the beauty advisors. They have completely lied to everyone making us believe there was potential "growth" within the company which was complete crap. The only growth they had was obviously those in the corporate company hierarchy and got rid of the little people or what they like to cover up as "the driving force of the company". It's all BS, it's the typical speech they want to give everyone in order for the advisors to work harder in order to get their brand to become a household name. They used us and made us exactly how we feel now, worthless. We are now left either jobless or offered a different position with their partner company for more work and less pay (pretty much modern day slavery). They sold people a dream and gave all of us a pink slip and a middle finger at the end.

    Advice to Management

    You don't need advice, you already know what was done but of course you don't care because you still get your 6 figure pay checks while many of us will be struggling by or on the unemployment line.

    Boots Response

    Sep 13, 2016 – Recruitment Coordinator

    We are sorry to see you aren't having a great experience in one of our stores. We take feedback very seriously and will share this with senior management.


  10. "Beauty adviser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Present Brand Ambassador in New York, NY
    Current Employee - Present Brand Ambassador in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots full-time (More than a year)

    Pros

    It's like running your own business. You are left alone. Pay was good.

    Cons

    Working in a drug store when customers don't get why you are there. Being phased out of a postion and being offered to work for less.

    Advice to Management

    If s job is a test, inform the employees in the beginning - not mislead a job that won't be there for long

    Boots Response

    Aug 30, 2016 – Recruitment Coordinator

    Thank you for taking the time to leave your feedback.


  11. "Boots provides part time hours on a set schedule."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in West Palm Beach, FL
    Current Employee - Beauty Advisor in West Palm Beach, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Boots (Less than a year)

    Pros

    no micromanagement, meet people, set schedule, good pay, no cash handling, dental plan, vision plan, and paid time off for part-timers

    Cons

    too much autonomy, lack of direction, lack of interaction, all contact with management is through phone and fax, unrealistic numbers in this economy

    Advice to Management

    Visit your beauty advisors more.

    Boots Response

    Jul 28, 2016 – Recruitment Coordinator

    Thank you for taking the time to leave your feedback.



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