Boots Reviews | Glassdoor

Boots Reviews

Updated May 26, 2017
979 reviews

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Full-time Part-time

3.3
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Elizabeth Fagan
82 Ratings

979 Employee Reviews

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Pros
Cons
  • Long Hours over Christmas, Short contract (in 47 reviews)

  • Rigid and unflexible with work life balance (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Standing in a Target cosmetic isle sucks."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Wellington, FL
    Former Employee - Beauty Advisor in Wellington, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Target discount was the only good thing about the job.

    Cons

    No benefits and had to carry supplies from my car

    Advice to Management

    Give it up, good luck the turnover for this position is multiple.

    Boots Response

    Apr 14, 2015

    Thank you for taking the time to leave your feedback.


  2. Helpful (1)

    "Poor Sales Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Boots full-time

    Pros

    Good starting pay for little sales experience job and all training. Compensation for gas mileage.

    Cons

    Very short, brief, and unsatisfactory training program. I was a beginner to sales as well as many of the other trainees, and after training many of us were not well prepared for the environment. We were placed in a field competing against other well-experience sales associates which was very uncomfortable and intimidating. This job experience made me hate sales and never want to work in a sales role ever again in my life. Although there was compensation for gas mileage, driving was a hassle, especially when management had the opportunity to place us in store locations close to the areas we lived by.

    Advice to Management

    Better training program and more assistance to help employees who are beginners to sales.

    Boots Response

    Jul 27, 2015

    Thank you for taking the time to share your review. We offer a variety of training courses, leadership programs and mentoring programs to colleagues at all levels of the company. We appreciate your ... More


  3. Helpful (5)

    "Very disappointing, misleading, and no room for growth or acknowledgement from corporate."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in New York, NY
    Current Employee - Beauty Advisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Boots full-time (More than 3 years)

    Pros

    I really love working with my customers. They are the reason why I love my job.

    Cons

    After 3 1/2 years of corporate saying we were the driving force of the company , they are laying off all Ba's with no explanation or concern for the hard work we did for them. Promised room for advancement and was completely lied to. They used us to get the brand name exposure and once we succeeded they decided to lay us off. And they do not value their employees at all.

    Advice to Management

    Stop lying to the employees. Start to acknowledge the hard work they do. Create positions for employees to move up. Corporate needs to start treating the field employees better.

    Boots Response

    Jun 8, 2016 – Recruitment Coordinator

    We appreciate you sharing your views and we take these kinds of comments seriously. We will escalate this further.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Very misleading"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only driving force I had was to be there for my customers who were with me from day 1.

    Cons

    After being there from the beginning of the launch in NYC, they decided to lay off all of the beauty advisors. They have completely lied to everyone making us believe there was potential "growth" within the company which was complete crap. The only growth they had was obviously those in the corporate company hierarchy and got rid of the little people or what they like to cover up as "the driving force of the company". It's all BS, it's the typical speech they want to give everyone in order for the advisors to work harder in order to get their brand to become a household name. They used us and made us exactly how we feel now, worthless. We are now left either jobless or offered a different position with their partner company for more work and less pay (pretty much modern day slavery). They sold people a dream and gave all of us a pink slip and a middle finger at the end.

    Advice to Management

    You don't need advice, you already know what was done but of course you don't care because you still get your 6 figure pay checks while many of us will be struggling by or on the unemployment line.

    Boots Response

    Sep 13, 2016 – Recruitment Coordinator

    We are sorry to see you aren't having a great experience in one of our stores. We take feedback very seriously and will share this with senior management.


  6. Helpful (4)

    "Corporate office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Miami, FL
    Former Employee - District Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Boots full-time (More than 5 years)

    Pros

    Large mass retailer for Cosmetics

    Cons

    Awful senior management organizational structure constantly changing no communication or positive direction

    Advice to Management

    Better communication with field positive direction and guidance

    Boots Response

    Feb 28, 2017 – Recruitment Coordinator

    Thank you for taking the time to leave your feedback. We will share this with senior management.


  7. "Long job and boring, but paid the bills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Guildford, England (UK)
    Former Employee - Sales Assistant in Guildford, England (UK)
    Doesn't Recommend
    No opinion of CEO

    I worked at Boots part-time (Less than a year)

    Pros

    Getting paid, was interested. basically stacking shelves....

    Cons

    Everything else, long hours, low pay. poor management

    Advice to Management

    Listen to the staff


  8. Helpful (1)

    "Right ideas, wrong people, perhaps"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good development prospects if you are willing to give your all...

    Cons

    Falseness amongst management. Unorganised changes


  9. Helpful (4)

    "Unbelievable pharmacists are treated as menial vassals overseen by unqualified bullying managers, petrified of Co."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacist Store Manager in Liverpool, England (UK)
    Former Employee - Pharmacist Store Manager in Liverpool, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Boots part-time (More than 5 years)

    Pros

    Excellent staff discounts. Absolutely wonderful staff who deserve far better treatment.

    Cons

    Long hours, difficulty getting any meal breaks,exploitative staff treatment and disgracefully low remuneration. If you are prepared to submissively do as your ordered you will probably be OK.

    Advice to Management

    Reinstate pharmacists as highly trained professionals. Get rid of the climate of fear which stalks the company and look after your staff, they are far better than you deserve.


  10. "BOOTS"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    NONE NONE NONE NONE NONE

    Cons

    Worked in Boots as a christmas temp and the people I worked with were horrible! Very few of the more experienced staff were willing to help out and most were downright nasty. The manager favourited her friends and she never had to do any work. Was given to "opportunity" to apply for a permanent position at the end of the contract which was supposed to be done fairly on the basis of an interview but instead the manager just decided who she liked and the people who sucked up the most were given the job. In fact it was later revealed that one of the positions was in fact "made" for someone so everyone else in the running had no chance at all but were not aware of this.

    Advice to Management

    Sort out your staff.


  11. Helpful (1)

    "Dictator of a store manager. Unaware of her incompetence. Most dislikeable woman I've ever met."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Weston-super-Mare, England (UK)
    Former Employee - Anonymous Employee in Weston-super-Mare, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Boots full-time (Less than a year)

    Pros

    The people on the shop floor were generally pretty good and friendly.

    Cons

    Pay was insanely low. Working 60+ hours per week without paid overtime or time in lieu (worked out at about £4.10 per hour).

    Frowned upon to take your unpaid break/lunch.

    Literally stacking shelves 10 hours per day.

    Store manager physically unable to shift around hours to suit the busier days as she had spent all the hours earlier on in the year when she joined the company.

    Store manager causing extra physical work for an older lady who then died a few days later.

    Made me sit in front of a computer for 8 hours on first day to do training. Repeatedly did each training module 4-5 times each as the store manager refused to believe that I had completed it.

    Store manager might have had split personalities from the way she talked to customers (happy) vs employees (constant fury).

    Texting/phoning me in middle of the night to come in early the next day.

    Refusal for the branch to change/improve unless store manager comes up with the idea.

    Store manager's inability to see her flaws, refusal to change or accept constructive criticism. She was always right in her mind.

    Store manager unable to give over any responsibility.

    Store manager loved stupid buzzwords, constantly saying that she was only there to "add value", this while not actually demonstrating or suggesting the value that she added.

    Refusal to let staff talk to security, not for social reasons, but for security awareness.

    Advice to Management

    Get rid of Store Manager. Pump in some cash to get the store back to moving forward.


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