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Boots Employee Reviews about "long hours"

3.5

58% would recommend to a friend

(397 total reviews)

Senior Vice President and Managing Director Sebastian James

Sebastian James

61% approve of CEO

Ratings by category

3.7

Diversity & Inclusion

3.3

Culture & Values

3.3

Compensation and Benefits

3.2

Career Opportunities

3.2

Work/Life Balance

2.9

Senior Management

Ratings distribution

5 stars

23%

4 stars

31%

3 stars

26%

2 stars

10%

1 star

10%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The pay was good for someone my age (£10 per hour) and we also got free makeup(in 610 reviews)
  • "Friendly staff and easy to get on with(in 423 reviews)
  • "The people I work with are all nice people and generally enjoyable to work alongside.(in 334 reviews)
  • "colleagues are friendly and helpful(in 322 reviews)
  • "Very helpful when starting and training was good.(in 186 reviews)
Cons
  • "Poor management; timetabled me too many hours and didnt listen when i told them.(in 511 reviews)
  • "managers don't know what they are doing they bully there staff especially in central london stores(in 265 reviews)
  • "6pm shift = long hours to be on your feet all day (can't sit down at the tills)(in 226 reviews)
  • "Sick pay and more time off at Christmas(in 49 reviews)

Ratings by Demographics

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Found 397 of over 7K reviews

Updated Dec 5, 2023

Reviews about "long hours"

Return to all Reviews
397
    1. 5.0
      Sep 17, 2021
      Anonymous Employee
      Former Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Brilliant staff and work life balance

      Cons

      Long hours and slightly underpaid

      1. 3.0
        Dec 10, 2021
        Warehouse Worker
        Current Employee, less than 1 year
        Nottingham, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Straightforward job with not many difficulties; friendly staff and employees

        Cons

        Unpaid lunch breaks; cannot listen to music whilst working so when working long hours can be mentally exhausting!!

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        1. 4.0
          Jun 27, 2018
          Anonymous Employee
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great pay, shifts and managers are very helpful and friendly

          Cons

          long hours of constantly running around the shop floor and standing for long period of time

          1. 4.0
            Nov 27, 2021
            Dispenser
            Former Employee, more than 1 year
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Fair pay for retail, good training available

            Cons

            Long hours and not enough resource especially for dispensing of carehomes

            1. 4.0
              Jun 30, 2016
              Assiatnt
              Former Employee, less than 1 year
              London, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              friendly co workers and staff

              Cons

              long hours and lack of flexibility

              Thank you for taking the time to leave your feedback.

              1. 5.0
                Mar 1, 2021
                Christmas Casual/Sales Assistant
                Former Employee, less than 1 year
                London, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                the pay can be weekly

                Cons

                long hours and lot of standing up

                1. 4.0
                  Jul 4, 2020
                  Customer Advisor
                  Former Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great pay After 3 months of working you get a company discount

                  Cons

                  Bad management Unfair to employees Very long hours and repetitive

                  1. 1.0
                    May 28, 2014
                    Customer Assistant
                    Current Contractor, more than 5 years
                    Manchester, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    The staff discounts are ok and the majority of the staff are friendly and easy to work with. Training is adequate and the uniforms are ok.

                    Cons

                    zero hour contracts. not being able to sit when you are on the tills all day. the company does not care about its staff or job satisfaction, you rarely get any praise for great or outstanding work. Boots went through a ''re profiling'' in recent years to change staffs contracts, if you did not agree with their new terms you were eventually let go. This mainly effected long term staff who had flexible working hours (which they no longer do).

                    1. 2.0
                      Sep 5, 2016
                      Sales Assistant
                      Former Employee, more than 3 years
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Varied roles available (on tills, stock control, relief at other local stores) Good amount and length of breaks (1 hour lunch and two 30 min breaks) Staff discount Got given flexible hours on zero hours contract when I went to uni

                      Cons

                      9am-6pm shift = long hours to be on your feet all day (can't sit down at the tills) No progression Horrid uniform Didn't feel valued at all, was just a cog in a machine Was underpaid quite a few times and took a lot of effort to get it changed Can be very busy when understaffed

                      Thank you for taking the time to leave your feedback. We will share this with senior management.

                      1. 5.0
                        Aug 19, 2021
                        Customer Service Advisor
                        Former Employee, less than 1 year
                        London, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Friendly and helpful colleagues and management.

                        Cons

                        Stressful and busy long hours

                      Viewing 1 - 10 of 397 Reviews
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                      Program Manager

                      Just heard that some companies are going to start paying people for their time if they are asking you to do a presentation or something! Does anyone think this will become a thing?

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