Borders Reviews in Chicago, IL | Glassdoor

Borders Chicago Reviews

7 reviews

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Chicago, IL Area

2.0
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Borders President and CEO Michael J. Edwards
Michael J. Edwards
0 Ratings

7 Employee Reviews

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Pros
Cons
  • The company went bankrupt otherwise I would still be there (in 15 reviews)

  • Poor management on liquidation company's behalf (in 9 reviews)

More Pros and Cons

  1. "not too bad, not too great either"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller/Barista in Chicago, IL
    Former Employee - Bookseller/Barista in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Borders part-time (More than a year)

    Pros

    Being surrounded by books is always nice!

    Cons

    Hours and pay are not great!


  2. "Borders operates as a reactionary retailer."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key-holder in Highland Park, IL
    Current Employee - Key-holder in Highland Park, IL
    No opinion of CEO

    Pros

    Borders has a customer friendly atmosphere. They offer great deals to those who are part of the rewards programs. Medical benefits are quite good for those who are full time employees.

    Cons

    They do not have any sense of promoting from within. Managers are nearly always hired from the outside. There is a lot of micromanaging from the corporate headquarters.

  3. "n/a"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    well for a student its ok

    Cons

    the company do not do a good job in promoting employees from within.

    Advice to Management

    treat you employees right!!!


  4. "part timer benefits, but low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    The people you would work with are the nicest people ever. There are a lot of creative types trying to make a living doing something else or going to school. It is a good place for part time work or if you have another job with no benefits. The benefits for part timers and nice co-coworkers really keeps me hanging around. Oh and you get a discount on purchases and can borrow books like a library.

    Cons

    It is full of bureaucracy. Corporate always has some new directive and procedure that you have to adapt to. The managers are bound to enforce it whether they like it or not. The benefits and personal freedom seem to get more limited as the days pass. Pushing people to buy X (whatever corporate focuses on at that time) has really become standard routine where it once was not. It's too bad because personally I hate going to places like that let alone having to be the person I hate. Oh and no matter how much more you are expected to do, you do not get any more pay for it.

    Advice to Management

    Try to get your staff members a raise every now and then. Push for something more significant than .05.


  5. Helpful (1)

    "SBC - The Unwanted Child"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cafe Supervisor in Saint Charles, IL
    Current Employee - Cafe Supervisor in Saint Charles, IL
    Disapproves of CEO

    Pros

    - No dress code for book sellers
    - A very casual, laid back place to work
    - Every employee can communicate with each other via personal walkie-talkie

    Cons

    - Mandatory dress code for cafe staff
    - Upper management did not want SBC/cafe and treats it as an issue rather than a partner
    - VERY little support from all over managers/supervisors when it comes to helping out with anything cafe related..... even though every single person has been trained!

    Advice to Management

    Practice what you preach to your supervisors and associates.... be a team player!


  6. Helpful (2)

    "Nice place to visit but wouldn't wanna work there"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Sales in Chicago, IL
    Current Employee - Floor Sales in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    relaxed dress code, most employees are fun to work with, meet great customers now and then, flexible schedule, average benefits, employee discount is fair

    Cons

    DM offers no constructive advice only negative and never acknowldeges employees, GM is a slob who shows up 3 hrs early in the morning to eat her breakfast in her office on company salary time, one store manager carries the weight of the ineffiient secong mgr, too much to do w/ too little staff , communication is next to nil, employee benefits shrinking.

    Advice to Management

    it does not take that much effort to type out something in Word and post it when changes are made. No, employees wont call daily to see if changes are made - you have a phone list so use it. Just because you are salaried does not mean you cant run a register anymore. In times of cut backs you can't just ask staffers to step it up. Speak up about the cuts in hours instead of obeying the DM blindly.


  7. "seasonal help"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Associate in Chicago, IL
    Former Employee - Seasonal Associate in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Discount on merchandise and personality driven sales floor.

    Cons

    No encouragement towards advancement, no feedback on performance, no opportunities for growth.

    Advice to Management

    Value the in-store workers, because they are the face of the company to the customers.


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