Borders Reviews | Glassdoor

Borders Reviews

Updated July 3, 2017
529 reviews

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529 Employee Reviews

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Pros
Cons
  • The company went bankrupt otherwise I would still be there (in 15 reviews)

  • From paper chase to the cafe you couldn't go wrong (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Working as a bookseller and cafe barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eureka, CA
    Former Employee - Anonymous Employee in Eureka, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Borders full-time (More than 8 years)

    Pros

    I loved coming into work, assisting customers in finding their books, creating their drinks and encouraging coworkers to strive higher and giving great customer service!

    Cons

    Sad to see a company go.


  2. Helpful (1)

    "Sad to see a good company go bad"

    StarStarStarStarStar
    Former Employee - Various in Kansas City, MO
    Former Employee - Various in Kansas City, MO

    Pros

    Great co-workers. Great customers. A fun work environment. A different challenge every day.

    Cons

    Bookselling is not something that should be done by a publicly-traded company. The profit margins in selling books is not high enough to keep shareholders happy.

    Advice to Management

    You should have gone private again. You should not have tried to price compete with Barnes and Noble and Amazon. The company is now out of business.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Fairview Heights, IL
    Former Employee - Sales Manager in Fairview Heights, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Borders full-time (More than 10 years)

    Pros

    Great co workers. Excellent place to mingle with customers and increase your knowledge. Company provides ability to move up. Decent benefits and PTO.

    Cons

    Corporate management is out of touch with what is happening on store to store level. Poor decision making led to bankruptcy.

    Advice to Management

    Get in touch at a store level.


  4. "Ruined"

    StarStarStarStarStar
    Former Employee - Bookseller in Dallas, TX
    Former Employee - Bookseller in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Borders full-time (More than 8 years)

    Pros

    It was a dynamic, satisfying place to work until they went public/

    Cons

    After they started selling stock their values changed. Everything got ugly and petty. It was a nightmare. They ruined it for everybody.


  5. "Bookseller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Providence, RI
    Former Employee - Bookseller in Providence, RI
    Doesn't Recommend
    Negative Outlook

    I worked at Borders part-time (More than a year)

    Pros

    knowledgeable staff and customers; book discount

    Cons

    low pay; poor corporate management


  6. "Corporate Employee"

    StarStarStarStarStar
    Former Employee - Buyer in Ann Arbor, MI
    Former Employee - Buyer in Ann Arbor, MI
    Approves of CEO

    Pros

    What a wonderful place to work! Folks worked hard, but kept a great sense of humor

    Cons

    The business ultimately filed chapter 4

    Advice to Management

    Electronics was the way to go


  7. "One of the Best and Worst Jobs I've had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Borders full-time (More than 5 years)

    Pros

    Great employees, good discount, flexible hours, management was easy to work with and friendly. Good area to work in some customers were very friendly.

    Cons

    Salary wasn't adjusted with each year, would only hire male supervisors when I was interested in an upper level position, some in management would take advantage of their position.

    Advice to Management

    If Borders was still open they should have rethought their hiring process

  8. "Bookseller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great place to work when it was open

    Cons

    Went bankrupt Sorry to see the job go

    Advice to Management

    Great management


  9. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The job was easy and didn't require much brain. There were some great people to work with as well.

    Cons

    The management structure was awful. Promotions were not given to employees with long work history, but instead management was always outside hires.

    Advice to Management

    Stop sucking so bad at your jobs. Reward people when they do well and speak up earlier when people begin to fail at their jobs.


  10. "I miss It"

    StarStarStarStarStar
    Former Employee - Merchandising Supervisor in Lorton, VA
    Former Employee - Merchandising Supervisor in Lorton, VA

    I worked at Borders (More than 8 years)

    Pros

    Everything and everyone were amazing.

    Cons

    Nothing at all. It was my all-time favorite job


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