Borgess Health Reviews | Glassdoor

Borgess Health Reviews

Updated July 14, 2017
57 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Kathy A. Young
1 Rating

57 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Two hour meetings where the three managers sit and gossip with each other about higher management (in 3 reviews)

  • Not a lot of promotions, little to no raises (in 2 reviews)

More Pros and Cons

  1. "Borgess Medical Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pca in Kalamazoo, MI
    Current Employee - Pca in Kalamazoo, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Borgess Health part-time (More than a year)

    Pros

    Great benefits, good for medical experience

    Cons

    Not always flexible hours for employees going to school


  2. "Just another number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registed Nurse in Kalamazoo, MI
    Current Employee - Registed Nurse in Kalamazoo, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Borgess Health full-time (More than 3 years)

    Pros

    There's friendly staff for the most part. Close drive to home. Union jobs, even though they're trying to bust the unions all the time.

    Cons

    Management creates an us vs them atmosphere. Ascension health has destroyed this hospital. It's a sinking ship. There's travelers or temp workers everywhere. Your opinions or ideas are either disregarded or management will present them as their own.

    Advice to Management

    Quit and recruit from the hospital down the hill that actually cares about the community.

  3. Helpful (1)

    "Age Discrimination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Coder in Kalamazoo, MI
    Former Employee - Medical Coder in Kalamazoo, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Borgess Health full-time (More than 5 years)

    Pros

    OK benefits if you only use their doctors. PTO plan is OK.

    Cons

    When you hit a certain age, they start setting you up for dismissal. After 5 years of excellent employee reviews, they nitpicked and set unrealistic quotas in order to claim my work was substandard. Supervisor refused to let me advance in spite of the fact I was the most qualified for the promotion. Managers openly practice favoritism and retribution against employees who express dissatisfaction and move up the chain of command to find help. They pay poorly compared with other healthcare providers in the area. I worked there until 2009, but contacts who still work there say nothing has changed for the better.

    Advice to Management

    Stop putting sociopaths in positions of authority and stop the age discrimination.


  4. "Like a family I didn't have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Service Associate in Kalamazoo, MI
    Current Employee - Patient Service Associate in Kalamazoo, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Borgess Health full-time (More than a year)

    Pros

    Everyone is warm and welcoming. There is no drama in the office. Everyone knows their job and does it helping out where needed.

    Cons

    The wage is a bit low. Not a lot of upward mobility.

    Advice to Management

    Look into becoming more consistent with the wage for what the jobs entail now and not what they used to entail.


  5. "Ascension Healthcare"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Certified Athletic Trainer in Kalamazoo, MI
    Current Employee - Certified Athletic Trainer in Kalamazoo, MI
    Recommends

    I have been working at Borgess Health part-time

    Pros

    Great benefits at a good price, even for part time employees.

    Cons

    The consolidation into Ascension has made somethings difficult. A non-local HR losses the personal touch. They do a great job, but being distant it just takes longer.


  6. "mechanic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance in Kalamazoo, MI
    Current Employee - Maintenance in Kalamazoo, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Borgess Health full-time (Less than a year)

    Pros

    they do care about their employees

    Cons

    None for me whole I was there


  7. Helpful (1)

    "PSA-Patient Services Add"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kalamazoo, MI
    Former Employee - Anonymous Employee in Kalamazoo, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Borgess Health full-time (More than 5 years)

    Pros

    They gave us a free turkey for Christmas.

    Cons

    Where do I begin? Raises are not based on merit, so when you get a raise, so does that not so great worker next to you. If you are not clinical, you will not matter. If you work the front desk, be ready for the MAs to treat you poorly. Management will not listen to your complaints. They used to be about serving the community, that's what the Sisters founded it on. But you will no find it here. Ever since it became Ascension it went downhill fast.

    Advice to Management

    Remember that your front office staff are a vital role in helping things go smoothly. Make raises merit based.

  8. Helpful (1)

    "HR Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Delton, MI
    Former Employee - Anonymous Employee in Delton, MI
    Doesn't Recommend
    No opinion of CEO

    I worked at Borgess Health (More than 10 years)

    Pros

    People/staff were great. Good Benefits and pay

    Cons

    Upper management not effective. Huge change from being Borgess to Ascension Borgess. Not all positive. No Advancement just title changes


  9. Helpful (4)

    "Patient Care Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Associate in Kalamazoo, MI
    Current Employee - Patient Care Associate in Kalamazoo, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Borgess Health full-time

    Pros

    The shifts are 12 hours, so you only work 3 days a week.
    Most of my coworkers are great to work with.
    My manager is very accomadating as far as the schedule.

    Cons

    I have been an employee for 5+ years, but still every "raise" I have received has only bumped my pay to the bottom of the pay scale, therefore brand new employees with no experience at all make the exact same as me, despite being told that I am a great employee, and having good reviews every year.
    Benefits are quickly disappearing. PTO accrual rate lowered. Excused call in days lowered from 3 to 2. Insurance costs more for worse coverage, although we supposedly switched to a company also owned by Ascension because it would cost less. I guess they meant it would cost less for them, not their employees!
    Often forced to work in an environment unsafe to the employees and the patients. Most of the time we are short staffed and must take more patients than what our maximum patient load is.
    The management is mostly ineffective. And that's on a good day when you actually see them or they finally return one of your many unanswered phone calls and emails.

    Advice to Management

    Treat your employees like they matter, and they will do so much for you. Patient satisfaction will never get better when everyone that works for Borgess is miserable.


  10. Helpful (3)

    "Used to be a good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kalamazoo, MI
    Former Employee - Anonymous Employee in Kalamazoo, MI
    Doesn't Recommend

    I worked at Borgess Health full-time (More than 10 years)

    Pros

    There are some good people that work there.

    Cons

    Borgess used to be a good place to work until Ascension Health took over. In the last five years paid time off has been reduced, the insurance has gone up and the coverage has gone down, they are pushing long term employees out by telling them if they don't retire they will lose their medigap coverage, positions are being cut throughout the hospital but the expectations are higher. Management that has been there for years have been let go and replaced with lower paid unqualified recent college graduates. I would never recommend Borgess to anyone as a place to work.


Showing 57 of 59 reviews
Reset Filters