Boston Market Reviews | Glassdoor

Boston Market Reviews

Updated February 3, 2017
116 reviews

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3.0
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Approve of CEO
Boston Market CEO George Michel
George Michel
35 Ratings

116 Employee Reviews

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Pros
  • flexible hours and ok co-workers (in 22 reviews)

  • Meeting great people, and flexible schedule (in 14 reviews)

Cons
  • Upper management is out of touch with guest expectations (in 18 reviews)

  • Low pay with little increase after promotion (in 14 reviews)

More Pros and Cons

  1. "Human Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Boston Market as a contractor

    Pros

    Nice people to work with

    Cons

    Upper management doesn't invest in the workforce


  2. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cashier in El Cajon, CA
    Former Employee - Cashier in El Cajon, CA
    Recommends
    Approves of CEO

    I worked at Boston Market part-time (Less than a year)

    Pros

    Good experience in customer service and great employee discount on food

    Cons

    Only part time, not enough hours if new hire


  3. "Could be worse"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You can get free food sometimes

    Cons

    Pretty much every thing else


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Utility Worker/Server in Detroit, MI
    Former Employee - Utility Worker/Server in Detroit, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Boston Market part-time (More than 3 years)

    Pros

    Nice family eatery. Learned great customer service skills. Got to learn alot about produce, inventory, and building Maintenance & keeping building up and operations for inspection.

    Cons

    Not enough hours; no pay increases, no room for advancement and growth when it came to me per say, a few individual run in's, with understaff,


  6. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Cashier in New York, NY
    Current Employee - Server/Cashier in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Boston Market part-time (More than a year)

    Pros

    Easy to learn, can be flexible, gives you a lot of chances and opportunities to move up, nice staff, good food, has 50% off employee meal and good ideology

    Cons

    A lot of job responsibilities, low pay, would like to see more benefits, low benefits and perks, and more y

    Advice to Management

    Give employees more benefits to make them stay and love their job


  7. "Hmm"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun team, easy to move up

    Cons

    No hours, hardly any raises


  8. "Alright for RM"

    Star Star Star Star Star
    Current Employee - General Manager in Lauderhill, FL
    Current Employee - General Manager in Lauderhill, FL
    Recommends

    I have been working at Boston Market (More than 8 years)

    Pros

    Good food. Managers eat free so that is a plus.

    Cons

    Too many hours without proper pay. No training plan for employees


  9. "work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Cashier in San Diego, CA
    Current Employee - Server/Cashier in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    food is good and also overtime ere

    Cons

    not enough employees needs more people

    Advice to Management

    hire more people


  10. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Easy, Flexible, Fast paced, Good people

    Cons

    Have to work during thanksgiving, can be tedious, low pay

    Advice to Management

    Reward workers


  11. "Boston market"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hourly Shift Manager in Grand Prairie, TX
    Current Employee - Hourly Shift Manager in Grand Prairie, TX
    Recommends
    Neutral Outlook

    I have been working at Boston Market full-time (More than 3 years)

    Pros

    The food here is healthy and tasty, we receive a free meal. Flexible schedule with advanced notice.

    Cons

    It's super busy, sometimes we run short on workers depending on how much customers all decide to come at once.

    Advice to Management

    There's so much to do, I constantly find myself running short on time. We always have cutting hours, surveys and speedness it sometimes stresses me out but it also challenges me to achieve goals.



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