Boston Market Reviews | Glassdoor

Boston Market Reviews

Updated June 11, 2017
81 reviews

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4.0
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Boston Market CEO George Michel
George Michel
23 Ratings

81 Employee Reviews

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Pros
Cons
  • Upper management doesn't invest in the workforce (in 20 reviews)

  • Low pay with little increase after promotion (in 14 reviews)

More Pros and Cons

  1. "Good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Driver in Phoenix, AZ
    Former Employee - Catering Driver in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Boston Market part-time (Less than a year)

    Pros

    Good because the flexible hrs and you could make a lot of money at times. Germaine was the manager and she was great to everyone

    Cons

    Not always enough work to go around actually most times it wasn't enough stops . So unless you did time in actual store you wasn't making more then 3-4 every check

    Advice to Management

    Give more for delivery fees and have less drivers


  2. "Assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Stone Mountain, GA
    Former Employee - Assistant Manager in Stone Mountain, GA
    Positive Outlook

    I worked at Boston Market part-time (More than a year)

    Pros

    Warm and Friendly Co-Workers and Customers
    Fast paced and challenging

    Cons

    Inconsistent hours and little improvement

    Boston Market Response

    Mar 29, 2017 – Field Recruiting Specialist

    Thank you for your overall positive review! We're happy to hear you enjoyed the fast paced and challenging environment and working with your team. We will also take into consideration the feedback ... More

  3. Helpful (2)

    "Great as a high school job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Cashier in Northvale, NJ
    Former Employee - Server/Cashier in Northvale, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy and flexible scheduling. None of the work was terribly difficult or high pressure so there was rarely a bad day.

    Cons

    The employee turnover was very high for both lower level employees and management. Unfortanetly, the general manager I had enjoyed working for left the store, afterwards there was some turnover between general managers and I left.

    Advice to Management

    The constant turnover even in management meant that it was inconsistent to work there and you never knew when you had have a new boss to learn to work with.


  4. "Decent First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Brick, NJ
    Current Employee - Cashier in Brick, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Boston Market part-time (Less than a year)

    Pros

    -pays above minimum wage
    -opportunities to branch out and learn skills within company
    -allow you to accept tips
    -50% discount on food
    -can easily sneak food out for yourself
    -most managers are nice
    -most employees are nice
    -morning shifts are slow and easy
    -earliest you have to work is 10am and the very latest 10:30pm

    Cons

    -crazy during Thanksgiving
    -don't have off on certain holidays
    -no breaks unless asked for (not even for minors)
    -under staffs
    -might be randomly called in to cover a shift

    Advice to Management

    Give back to the employees. Hire more people so you can actually give us breaks. Show the cashier's they're actually appreciated so we'll want to work hard.


  5. "Assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sterling Heights, MI
    Current Employee - Anonymous Employee in Sterling Heights, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The vacation time is great with how long i have worked here

    Cons

    Assistant managers have to work to many hours for there salary pay

    Advice to Management

    Try and work less hours


  6. "HSM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HSM in Raleigh, NC
    Current Employee - HSM in Raleigh, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Boston Market full-time (More than 3 years)

    Pros

    The other employees never want to leave...they fight for their job. Strong HR

    Cons

    Job sucks its all day...even when video proves customers wrong they side with em..they lied about my raise

    Advice to Management

    Job sucks


  7. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Manager Trainee in Jamaica, NY
    Former Employee - Sales Associate/Manager Trainee in Jamaica, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Boston Market full-time (More than a year)

    Pros

    it can get busy sometimes but its a great place to work..

    Cons

    i have nothing against them it was a fun environment,

  8. "The managers and employees were nice. Customers were also nice. It's a cool first job and I honestly had lots of fun."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Tempe, AZ
    Former Employee - Cashier in Tempe, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Boston Market part-time (More than a year)

    Pros

    Discount meals
    Friendly environment
    Flexible hours
    Not open to early or late
    Always at least 4 people working
    Store is not to big so easy to clean up if your closing

    Cons

    Cleaning the bathroom when you close
    No tips
    Sometimes you have to do more than one job (cashier and serve)


  9. Helpful (1)

    "Pretty easy but gets tiring when busy ."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher in Algonquin, IL
    Current Employee - Dishwasher in Algonquin, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Boston Market part-time (Less than a year)

    Pros

    Straight forward
    No one really bosses you around
    Alone to work
    Smells good in the back
    50% off on food

    Cons

    Gets extremely wet
    Gets extremely hard when busy
    Has to put everything away
    Cleans everything that people give you
    Cleans everything before the end of the day

    Advice to Management

    Less little things to do in the back


  10. "A lot of work required but rewarding staff cooperation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Cashier in East Middletown, NY
    Current Employee - Server/Cashier in East Middletown, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Boston Market full-time (More than a year)

    Pros

    Enriching customer experience through speedy food service and excellent customer service.

    Cons

    Hard to work with customers and managements expectations. Customers can be rude and disrespectful sometimes.


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