Boston Market Reviews | Glassdoor

Boston Market Reviews

Updated July 17, 2017
403 reviews

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3.1
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Boston Market CEO George Michel
George Michel
142 Ratings

403 Employee Reviews

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Pros
Cons
  • Upper management doesn't invest in the workforce (in 20 reviews)

  • Low pay with little increase after promotion (in 14 reviews)

More Pros and Cons

  1. Featured Review

    "Passionate People, Great Food and Career Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Market full-time

    Pros

    Boston Market has a ton of passionate employees that care deeply about the success of their employees and their restaurants. There are a lot of examples of employees that started as team members with the company and grew into management level positions. They also have great food that the team can feel proud to serve.

    Cons

    Nothing that is really apparent.

    Boston Market Response

    Feb 17, 2017 – Field Recruiting Specialist

    Your review made us smile! We can tell you’re someone who embraces our vision, mission, and values at Boston Market. Thank you for sharing your insight and keep up the great work!


  2. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in North Arlington, NJ
    Current Employee - Server in North Arlington, NJ
    Recommends
    Approves of CEO

    Pros

    flexible hours, every where so you can transfer from branch to branch according to your desire, good food, clean, reasonable pay.

    Cons

    if your relation with the manager bad your hour will keep cut-down

  3. "Builds customer service and work experience with co-workers/customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Cashier in Philadelphia, PA
    Former Employee - Server/Cashier in Philadelphia, PA
    Approves of CEO

    Pros

    great food on break learn about customer service

    Cons

    a lot of customers on holidays and sundays.


  4. "The company is very thorough, and great to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HSM in Brookfield, WI
    Current Employee - HSM in Brookfield, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Market full-time (Less than a year)

    Pros

    Great pay
    Great crew
    Lots of opportunity to advance

    Cons

    Only closed on Christmas Day

    Advice to Management

    None


  5. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Server in Queens Village, NY
    Former Employee - Cashier/Server in Queens Village, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Boston Market part-time (More than a year)

    Pros

    Nice work environment. Fast paced makes days go fast. Pay is ok.

    Cons

    Offers less wage for the same position to younger people.


  6. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Edison, NJ
    Current Employee - District Manager in Edison, NJ
    Recommends
    Positive Outlook

    I have been working at Boston Market full-time (More than 3 years)

    Pros

    We have a hard working, but fun culture at Boston Market. We believe in engaging our employees and hope they will in turn engage with our guests. Last month, we finished the roll out of our Guest Service Excellence program in all 460 locations nationwide

    Cons

    There are to many micro managing in the company, that some times prevent you from doing your work.


  7. "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Get the experience learning to cook different things getting to meet an exciting team to work for and learn to deal with public

    Cons

    The pay wasnt to good for the amount of hours that I had to work and sometimes it was a messy clean up

    Advice to Management

    Be there for your emplyees

  8. "hourly shift manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in Chicago, IL
    Current Employee - Shift Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Market full-time

    Pros

    No early morning or late nights, Flexible, balance life & work

    Cons

    Extreme pressure & responsibility for amount of pay


  9. "Very fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Dishwasher in Lewisville, TX
    Current Employee - Server/Dishwasher in Lewisville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Market full-time (Less than a year)

    Pros

    Meal discounts, flexible hours, awesome management! Customers are awesome, and work crew is FUN!! Work hard and you'll get more hours...even a raise...quickly!

    Cons

    Busy! High schoolers; high job turn over due to unexpected volume of work.

    Advice to Management

    Take a little more time to train us, and keep promises; dangling carrots only wprk for so long!


  10. "Back up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Boston Market part-time

    Pros

    is nice i hace fifty porcentaje descount

    Cons

    Some mánager are rude

    Advice to Management

    Is a good place


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