Boston Market Reviews | Glassdoor

Boston Market Reviews

Updated April 20, 2017
380 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Approve of CEO
Boston Market CEO George Michel
George Michel
134 Ratings

380 Employee Reviews

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Pros
  • flexible hours and ok co-workers (in 22 reviews)

  • Great service, flexible hours, good food (in 17 reviews)

Cons
  • Upper management doesn't invest in the workforce (in 19 reviews)

  • Low pay with little increase after promotion (in 14 reviews)

More Pros and Cons

  1. Featured Review

    "Passionate People, Great Food and Career Growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Market full-time

    Pros

    Boston Market has a ton of passionate employees that care deeply about the success of their employees and their restaurants. There are a lot of examples of employees that started as team members with the company and grew into management level positions. They also have great food that the team can feel proud to serve.

    Cons

    Nothing that is really apparent.

    Boston Market Response

    Feb 17, 2017 – Field Recruiting Specialist

    Your review made us smile! We can tell you’re someone who embraces our vision, mission, and values at Boston Market. Thank you for sharing your insight and keep up the great work!


  2. "Assistant general manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in Aurora, IL
    Current Employee - Shift Manager in Aurora, IL

    I have been working at Boston Market full-time (More than 5 years)

    Pros

    Great people and environment easy work great service

    Cons

    None that I can think of great job

    Boston Market Response

    Apr 20, 2017 – Human Resources Team

    Thank you for your great review! We love hearing you've had such a positive experience working for Boston Market. It's people like you that make Boston Market such a great place to work!


  3. "Noooooo"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Market full-time

    Pros

    Nothing,Too many cooks in the kitchen

    Cons

    I got a job at a store that closed right after Thanksgiving, severance wasn't paid out correctly


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Support Center Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Boston Market full-time (Less than a year)

    Pros

    Great Food, good co-workers, and flexible schedules

    Cons

    Very poor planning for business changes
    Poor training
    Poor pay
    No raises
    Poor Management
    Poor communication

    Advice to Management

    Management needs to start holding people accountable for their actions, plan when making business changes, and put in place better training for all teams and departments.

    Boston Market Response

    Apr 6, 2017 – Field Recruiting Specialist

    Thank you for your feedback. We value all of the reviews we receive on Glassdoor as we want to better understand where we are meeting the needs of our employees and where we can continue to improve.


  6. "Assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Stone Mountain, GA
    Former Employee - Assistant Manager in Stone Mountain, GA
    Positive Outlook

    I worked at Boston Market part-time (More than a year)

    Pros

    Warm and Friendly Co-Workers and Customers
    Fast paced and challenging

    Cons

    Inconsistent hours and little improvement

    Boston Market Response

    Mar 29, 2017 – Field Recruiting Specialist

    Thank you for your overall positive review! We're happy to hear you enjoyed the fast paced and challenging environment and working with your team. We will also take into consideration the feedback ... More


  7. "a lot of "good idea dreamers""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Lawrence, MA
    Former Employee - General Manager in Lawrence, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Boston Market full-time (More than 5 years)

    Pros

    team environment, networking, fellow collegues

    Cons

    everyone will tell you how bad your doing, no one in upper management can tell you how to fix it.

    Advice to Management

    learn the numbers to your fellow managers in other stores, they will be your mentors not your AM.

    Boston Market Response

    Mar 21, 2017 – Field Recruiting Specialist

    Thank you for the feedback, we're committed to creating a positive working environment so we're disappointed to hear about some of your experiences. We value and consider all feedback and we will ... More


  8. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Boston Market part-time (More than a year)

    Pros

    Good workday hours and good people in my restaurant. Training was pretty good too.

    Cons

    I could use more hours.

    Boston Market Response

    Mar 20, 2017 – Field Recruiting Specialist

    That you for your positive review of working for Boston Market! We love hearing that you've had a positive experience and it's people like you that make Boston Market a great place to work!


  9. "bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Van Nuys, CA
    Former Employee - Manager in Van Nuys, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Boston Market full-time (More than a year)

    Pros

    got to work with good people

    Cons

    bad management team that cant be trusted or be professional

    Advice to Management

    need a lot of training

    Boston Market Response

    Mar 13, 2017 – Field Recruiting Specialist

    Thank you for the feedback. We are sorry to hear that your experience with the management team was negative, but are glad to hear you got to work with good people. We value all of the reviews we ... More


  10. "Boston Market"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Boston Market part-time (Less than a year)

    Pros

    Good food, good discount, free drinks, worked with school schedule

    Cons

    Busy at holidays, some immature/irresponsible coworkers

    Boston Market Response

    Mar 13, 2017 – Field Recruiting Specialist

    Thank you for taking the time to share your experience working at Boston Market. We are glad to hear that your work schedule worked well with your school schedule! Boston Market is proud to offer a ... More


  11. "Pressured"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good food and good coworkers

    Cons

    Unneeded pressure and a fast pace with unpleasant people.

    Boston Market Response

    Mar 13, 2017 – Field Recruiting Specialist

    Thank you for your feedback. We're thrilled to hear you enjoy the food and your coworkers. We also appreciate your feedback about the pressure and pace of working in the restaurant as we are always ... More


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