Boston Market Reviews | Glassdoor

Boston Market Reviews

Updated July 23, 2017
407 reviews

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407 Employee Reviews

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Pros
  • autonomy, use of own vehicle, flexible hours, great management (in 22 reviews)

  • Fast paced, general friendly staff, good food and worker's compensation for meals (in 20 reviews)

Cons
  • Upper management doesn't invest in the workforce (in 20 reviews)

  • Low pay with little increase after promotion (in 14 reviews)

More Pros and Cons

  1. "Support Center Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Boston Market full-time (Less than a year)

    Pros

    Great Food, good co-workers, and flexible schedules

    Cons

    Very poor planning for business changes
    Poor training
    Poor pay
    No raises
    Poor Management
    Poor communication

    Advice to Management

    Management needs to start holding people accountable for their actions, plan when making business changes, and put in place better training for all teams and departments.

    Boston Market Response

    Apr 6, 2017 – Field Recruiting Specialist

    Thank you for your feedback. We value all of the reviews we receive on Glassdoor as we want to better understand where we are meeting the needs of our employees and where we can continue to improve.


  2. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Boston Market part-time (More than a year)

    Pros

    Good workday hours and good people in my restaurant. Training was pretty good too.

    Cons

    I could use more hours.

    Boston Market Response

    Mar 20, 2017 – Field Recruiting Specialist

    That you for your positive review of working for Boston Market! We love hearing that you've had a positive experience and it's people like you that make Boston Market a great place to work!

  3. "Noooooo"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Market full-time

    Pros

    Nothing,Too many cooks in the kitchen

    Cons

    I got a job at a store that closed right after Thanksgiving, severance wasn't paid out correctly


  4. "a lot of "good idea dreamers""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Lawrence, MA
    Former Employee - General Manager in Lawrence, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Boston Market full-time (More than 5 years)

    Pros

    team environment, networking, fellow collegues

    Cons

    everyone will tell you how bad your doing, no one in upper management can tell you how to fix it.

    Advice to Management

    learn the numbers to your fellow managers in other stores, they will be your mentors not your AM.

    Boston Market Response

    Mar 21, 2017 – Field Recruiting Specialist

    Thank you for the feedback, we're committed to creating a positive working environment so we're disappointed to hear about some of your experiences. We value and consider all feedback and we will... More


  5. "Boston Market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Boston Market part-time (Less than a year)

    Pros

    Good food, good discount, free drinks, worked with school schedule

    Cons

    Busy at holidays, some immature/irresponsible coworkers

    Boston Market Response

    Mar 13, 2017 – Field Recruiting Specialist

    Thank you for taking the time to share your experience working at Boston Market. We are glad to hear that your work schedule worked well with your school schedule! Boston Market is proud to offer a... More


  6. "Pressured"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good food and good coworkers

    Cons

    Unneeded pressure and a fast pace with unpleasant people.

    Boston Market Response

    Mar 13, 2017 – Field Recruiting Specialist

    Thank you for your feedback. We're thrilled to hear you enjoy the food and your coworkers. We also appreciate your feedback about the pressure and pace of working in the restaurant as we are always... More


  7. Helpful (1)

    "Great job, but limited hours"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Market part-time

    Pros

    autonomy, use of own vehicle, flexible hours, great management

    Cons

    wear and tear on vehicle, limited hours

    Boston Market Response

    Feb 17, 2017 – Field Recruiting Specialist

    Thank you for your feedback. We’re thrilled to hear you love the management, autonomy, and flexible hours at Boston Market. We also appreciate your feedback on use of your personal vehicle as we’re... More

  8. Helpful (1)

    "hourly paid shift manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Boston Market full-time

    Pros

    you learn a lot about customer service and gain experience with inventory and other management duties so when u go to a better place, you would have a strong background in management from Boston market. they care about having well trained managers.

    Cons

    don't value seniority of employees, hardly ever would give a raise and bad insurance plans.

    Advice to Management

    stop asking so much for so little. to get the quality you promise your customers, u need to pay your employees to do that for you! this corporation is going to go down for cutting labor.

    Boston Market Response

    Feb 21, 2017 – Field Recruiting Specialist

    Thank you for taking the time to share your feedback. Boston Market is committed to creating a positive work environment with opportunities for growth so we’re disappointed to hear about some of your... More


  9. "bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Van Nuys, CA
    Former Employee - Manager in Van Nuys, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Boston Market full-time (More than a year)

    Pros

    got to work with good people

    Cons

    bad management team that cant be trusted or be professional

    Advice to Management

    need a lot of training

    Boston Market Response

    Mar 13, 2017 – Field Recruiting Specialist

    Thank you for the feedback. We are sorry to hear that your experience with the management team was negative, but are glad to hear you got to work with good people. We value all of the reviews we... More


  10. "Support Center Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Market full-time

    Pros

    The Support Center is located in a very pretty and accessible area of Golden and is full of very talented people who are committed to Boston Market. The center itself is open and comfortable and includes a gym, nice meeting spaces, and provides close access to hiking trails and shopping centers.

    Based on department, there are absolutely opportunities for professional growth and development.

    The product itself is very good.

    The people who work here are overall friendly and easy to work with.

    Cons

    Not a lot of opportunities to work remotely.

    No matching 401K

    Advice to Management

    Consider non monetary benefits such as flexible schedules, remote working opportunities, working groups, a structured mentoring program, or onsite childcare to bring in a larger and more diverse candidate pool.


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