Boston Market Reviews | Glassdoor

Boston Market Reviews

Updated March 20, 2017
376 reviews

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376 Employee Reviews

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Pros
Cons
  • Upper management is out of touch with guest expectations (in 18 reviews)

  • Low pay with little increase after promotion (in 14 reviews)

More Pros and Cons

  1. "Employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Boston Market full-time (More than 10 years)

    Pros

    I love boston market concept

    Cons

    The reality of things that they want done is not compatible to the hours given to us on an hourly basis

    Advice to Management

    Work your tail off


  2. "Good first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Selden, NY
    Former Employee - Shift Supervisor in Selden, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Boston Market part-time (More than 3 years)

    Pros

    Flexible hours for students
    Able to joke around with coworkers
    Good if you are a teenager

    Cons

    no bonuses, no incentives, forced to work on holidays without holiday pay, no raises,

    Advice to Management

    Care about your employees more "a happy employee creates happy customers"


  3. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook
    Current Employee - Line Cook

    I have been working at Boston Market part-time (More than a year)

    Pros

    Good people to work with

    Cons

    Little to no roo for financial advancement


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  5. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    growth, promotion to general depends on whats needed

    Cons

    salary is low for the amount of hours required


  6. "It's... okay?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    the hours are very flexible-

    Cons

    not too much going on


  7. "Not the best"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Boston Market part-time

    Pros

    The employees in there are all cheerful. They'll be the reason you like coming in to work some days, and also apart you are upset to leave.

    Cons

    They're cheap, you still have to pay for employee meals and they always avoid raises.

    Advice to Management

    Get free meals for employee and notice when someone works their butt off.


  8. "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Has flexible scheduling for students

    Cons

    Lack of concern for their employees


  9. "HSM Ludlow,MA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Hourly Shift Manager in Ludlow, MA
    Former Employee - Hourly Shift Manager in Ludlow, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Boston Market full-time (More than 3 years)

    Pros

    Vacation & Sick pay...payroll deducted auto & homeowners ins

    Cons

    pay is horrible and as a shift manager you do the job of 3 ppl....high turnover of employees...GM's and area managers also...area managers only care about their bonuses which are achieved thru their workers...ridiculous...after 3 years of busting butt everyday with no thanks for anything I left for a better paying working environment

    Advice to Management

    act human


  10. "Dishwasher position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros for this job.

    Cons

    NO HOURS and NO RESPECT!!!

    Advice to Management

    Don't hire minors, I am a minor myself and I was promised hours and Good wages (Which was never true.)


  11. "Lack of Respect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook in Denver, CO
    Current Employee - Prep Cook in Denver, CO
    Doesn't Recommend
    Neutral Outlook

    I have been working at Boston Market full-time (Less than a year)

    Pros

    The management is willing to cross train you in all positions of the house.

    Cons

    Bust your hump for beans. Could at least pay weekly. 2-faced co-workers because I'm the lowest man on the totem pole. They're nice to your face but when they step around the corner lookout. I am the only white person there and you know when you are being talked about. All in Spanish. But when confronted about the harassment it's like "What are you talking about?" Like I'm the crazy one. One day I will record a day at work and have it translated for me. But I don't know if there is anything I can do if there is anything derrogatory or degrading on it. Management is in their early 20s. I believe in promoting IF YOU CAN DO THE JOB. Management should stop the harassment not start it.

    Advice to Management

    GROW UP You're in a position of authority. Act like it. And when you're around me speak English. But then again after you speak English don't go around the corner to talk to employees who have been there for 10 years and are your friends and talk smack.



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