Boston Medical Center HealthNet Plan Employee Reviews about "upper management"

Updated Jun 15, 2021

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3.0
51%
Recommend to a Friend
68%
Approve of CEO
Boston Medical Center HealthNet Plan President Heather Thiltgen
Heather Thiltgen
17 Ratings

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Reviews about "upper management"

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  1. 4.0
    Former Contractor, less than 1 year

    Insurer with a conscience....

    Dec 12, 2014 - Instructional Designer in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great staff of healthcare professionals who care about providing coverage to those who would otherwise have none.

    Cons

    Too many meetings, and a few of these are conducted without an agenda. Some also end without any actionable plan or resolution. In addition, upper management appears to be bleeding dollars on expansion ventures into other states.

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  2. 2.0
    Former Employee, more than 5 years

    Too many changes

    Jun 15, 2021 - RN Care Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, very good benefits.

    Cons

    Upper management changes too often.

    2 people found this review helpful
  3. 2.0
    Former Employee, more than 5 years

    Not a positive place for woman executives

    Aug 21, 2020 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great pay and benefits; excellent mission; coworkers

    Cons

    tumultuous change in upper management; C suite 100% turned over in a year and new management has dislike/distrust of smart women. Prior CEO was very inclusive and made a point to lift up other women. Current management has pushed many women out who were talented, hard working, intelligent and passionate about the work with little explanation.

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    4 people found this review helpful
  4. 1.0
    Current Employee, more than 5 years

    Ok place

    Jan 22, 2021 - Analyst in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay and get to work from home

    Cons

    lack of communication and upper management not held accountable

    1 person found this review helpful
  5. 2.0
    Current Employee, more than 3 years

    Bad Upper Management

    Mar 31, 2020 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Depending on manager, flexible work from home balance. Good health insurance and 401 match. Good mission.

    Cons

    No transparency from upper management. Lots of moving parts in the exec level with little communication. Benefits and culture has changed a lot since merging with the hospital - not the the same, close culture as a few years ago, as pretty much there is a whole new C suite. Some supervisors aren’t willing to teach so it could be a toss up in your experience and learning.

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    2 people found this review helpful

    Boston Medical Center HealthNet Plan Response

    Vice President of Human Resources

    We appreciate your feedback and we’re glad you are satisfied with our remote work options, benefits and company mission. We agree that these are all very important pieces of our employment experience. Regarding your other feedback, it is always a goal of our senior leadership to constantly feed communication to our teams. It is also a priority of our senior leaders to be as transparent as they possibly can be, and we appreciate your insight. Thank you for all that you do.

  6. 4.0
    Former Employee, less than 1 year

    Great Stepping Stone

    Jan 15, 2014 - Customer Care Representative in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Laid back place to work. Once you do your time in customer care for about a year you can go anywhere in this company. Fellow coworkers are great. Great hours and very flexible. The benefits aren't bad either. They love to see promotion from within. Inviting and warm environment. Great training team - they really do a great job of delivering to you all the information you need.

    Cons

    Management has no idea what it is like to be on the phone handling customers. Takes quality and CPH very seriously after three months trial period. They are not afraid to give you the boot if you're a temp. You can stay a temp for years even if they are happy with you. Upper management is so out of sync with the smaller people.

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    1 person found this review helpful
  7. 2.0
    Former Employee, more than 1 year

    Typical Health Plan with Low Morale

    Jul 31, 2014 - Anonymous Employee in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good pay rate compared to competitors and high level of transparency regarding pay grades across all levels of the organization, lots of vacation time, work required during business hours only

    Cons

    low morale, upper management is disconnected and lacks focus, poor performers are allowed to float along for years without being held accountable

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    2 people found this review helpful
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