Boston Park Plaza Hotel Reviews

Updated Jan 3, 2020

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4.2
77%
Recommend to a Friend
100%
Approve of CEO
Boston Park Plaza Hotel Managing Director Jonathan Crellin (no image)
Jonathan Crellin
7 Ratings
  1. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - GSA 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Park Plaza Hotel part-time for more than a year

    Pros

    Great coworkers and understanding management

    Cons

    Schedule may be a little hectic

  2. "Great job...poor benefits"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Boston Park Plaza Hotel full-time for more than a year

    Pros

    Great people to work with

    Cons

    Poor benefits (especially for women). Definite old boy mentality.

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  3. "Unsanitary, poor management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Boston Park Plaza Hotel full-time for more than 3 years

    Pros

    Pay. Benefits. Location. Raise

    Cons

    Poor management high turnover. Managment allowing union representatives to lie without showing proof of claims. Unsanitary restaurant..managers do not make sure employees use clean rags to clean restaurant they use dirty ones without cleaning. They have had rats that guest have seen and associates not using proper restaurant etiquette.

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  4. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Boston Park Plaza Hotel full-time

    Pros

    It's like a family here, people have worked together forever. Overall people are respectful of others. In general the managers are helpful, friendly.

    Cons

    There's minor squabbles like anywhere but overall the place runs really well.

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  5. "Dynamic Work Environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Park Plaza Hotel full-time

    Pros

    The Boston Park Plaza has a great leadership team. They are always looking for the best and brightest to fill management positions. Upward mobility is what working at this hotel is all about. Human Resources is always looking to promote from within. If you are interested in climbing within the hotel and even the industry, opportunities are plentiful. Located steps from the Arlington Street Green Line T Station, it is convenient to use public transportation.

    Cons

    Parking is expensive although there is a discount program available. Very fast paced working environment, sometimes programs are not well thought out or details get left behind.

  6. "Good"

    5.0
     

    I worked at Boston Park Plaza Hotel

    Pros

    Great working environment , friendly employees, organized management, growing company , you learn something new every day, dealing with so much tasks

    Cons

    No, huge hotel, sometimes a lot of emergency things happen, but overall it was a great experience, love working here

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  7. "Sink or swim"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Boston Park Plaza Hotel full-time

    Pros

    Great place to learn independently.

    Cons

    Not organized, lack of communication between departments.

    Boston Park Plaza Hotel Response

    August 31, 2017Assistant Director of Human Resources

    Dear Reviewer, Thanks so much for taking the time to give your candid evaluation. We're glad you have found the Boston Park Plaza to be a great place to learn and greatly appreciate the dedication and service you've provided by working full-time. We're disappointed to hear you've felt a lack of organization and communication between departments. We try really hard in both of those areas by having consistent department meetings and trainings, quarterly team rallies, and posters and TV screens around the hotel with information updated daily. Most importantly, we offer an 'open door' policy, where team members are welcome to give feedback and suggestions to even the most senior team members. If you feel you're not being heard, the Human Resources team at the Boston Park Plaza has a solid reputation for being welcoming and effective. We’d love to hear from you and WANT to hear your ideas. Or if you just need someone to listen. Looking forward to hearing from you and thank you again for taking the time to leave a review.

  8. "Grand Hotel"

    5.0
     
    Recommends
    Positive Outlook

    I worked at Boston Park Plaza Hotel for more than 5 years

    Pros

    Great camaraderie, teamwork culture, forward thinking hospitality professionals.

    Cons

    Must be real and passionate, love what you, do and do it well.

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  9. "Management Team"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Boston Park Plaza Hotel

    Pros

    Supportive and helpful to employees.

    Cons

    Managers take too many vacations.

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  10. "Great hote/Great opportunity"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Park Plaza Hotel

    Pros

    Newly renovated, seasoned staff, strong support from managements and peers.

    Cons

    I have worked at the hotel about a year and no huge hurdles. Every company including this one can always work on increasing their level of communication within the departments and the entire hotel.

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Found 32 reviews