Boston Park Plaza Hotel Reviews | Glassdoor

Boston Park Plaza Hotel Reviews

25 reviews

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4.3
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Jonathan Crellin
3 Ratings

25 Employee Reviews

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  1. "Grand Hotel"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Boston Park Plaza Hotel (More than 5 years)

    Pros

    Great camaraderie, teamwork culture, forward thinking hospitality professionals.

    Cons

    Must be real and passionate, love what you, do and do it well.

    Advice to Management

    Keep up all your great work.


  2. "Sink or swim"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Boston Park Plaza Hotel full-time

    Pros

    Great place to learn independently.

    Cons

    Not organized, lack of communication between departments.

    Boston Park Plaza Hotel Response

    Aug 31, 2017 – Assistant Director of Human Resources

    Dear Reviewer,
    Thanks so much for taking the time to give your candid evaluation. We're glad you have found the Boston Park Plaza to be a great place to learn and greatly appreciate the dedication... More

  3. "Management Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Supportive and helpful to employees.

    Cons

    Managers take too many vacations.

    Advice to Management

    Be around when you are needed the most.


  4. "Great hote/Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Newly renovated, seasoned staff, strong support from managements and peers.

    Cons

    I have worked at the hotel about a year and no huge hurdles. Every company including this one can always work on increasing their level of communication within the departments and the entire hotel.

    Advice to Management

    Continue working on developing the team


  5. "Great banquet hotel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - On Call Banquet Server in Boston, MA
    Current Employee - On Call Banquet Server in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The park plaza is a great place to learn how to function within a high class banquet environment. The management is great and the pay doesn't hurt when there is work.

    Cons

    As a part Time banquet server you aren't given every available shift that exists because there is so much seniority involved in the scheduling process.

    Advice to Management

    Do your best to make sure the people who have been working diligently can be moved into higher positions so they can get more shifts. Also, don't worry about the people that constantly complain and file grievances. They are just along for the ride.


  6. "Working at BPP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Boston Park Plaza Hotel full-time (Less than a year)

    Pros

    There is the need to foster team spirit and engagement. They are constantly working hard at being better, even with the renovations. There are always activities to ensure that employees are happy.
    The employees are the best! You feel a home working here. You get the full definition of hospitality, they are like one big happy family.

    Cons

    They are trying, Ill give it to them. However, they need to put more effort into training. You start work and you feel like you are thrown to the wolves with no training.

    Advice to Management

    Keep up the good work with the activities and team spirit. However, invest more into training new team members!

    Boston Park Plaza Hotel Response

    Nov 6, 2015 – Director, Learning & Engagement

    Dear Reviewer,

    Thank you so much for taking the time to share your experience working at Boston Park Plaza. Additionally, thank you for your service during your time here!

    Your comments... More


  7. "Good Hotel to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Boston, MA
    Current Employee - Sales Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team to work with

    Cons

    Management was too top down

    Advice to Management

    More hands off approach

  8. "Housekeeping houseman"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Park Plaza Hotel full-time

    Pros

    I have over 10 years of experience in this position.

    Cons

    None I can think of.

    Boston Park Plaza Hotel Response

    Aug 7, 2015 – Director, Learning & Engagement

    Dear Reviewer,

    A giant "THANK YOU" for your many years of continued service! We know it is only through your hard work and dedication and that of your peers that we are Boston's Most... More


  9. "Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Boston Park Plaza Hotel full-time

    Pros

    Nice people to work with, beautiful hotel

    Cons

    Long working hour and low pay

    Advice to Management

    B

    Boston Park Plaza Hotel Response

    Jun 24, 2015 – Director, Learning & Engagement

    Dear Reviewer,

    As a Boston Park Plaza Alumni, thank you for sharing your feedback with us. While long hours are par for course in the hospitality industry, we never want you to feel like it was a... More


  10. Helpful (2)

    "Positive changes and a lot of excellent training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Park Plaza Hotel full-time (More than a year)

    Pros

    There is a good team vibe within different departments. There is a genuine team spirit through out. Team members care for each other and help out. There is opportunity to move up within the company as a lot of in-house candidates have earn and gotten promotions.

    Cons

    Old product - which is being renovated at the moment. Complete renovation scheduled to be completed by 1st quarter 2016

    Advice to Management

    Executive committee members are all very approachable and transparent in their communication.

    Boston Park Plaza Hotel Response

    Feb 11, 2015 – Director, Learning & Engagement

    Dear Reviewer,

    Thank you for taking the time to leave this great review! I am very glad you feel a "genuine Team spirit"- this culture, when paired with strong training initiatives, will... More


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