Bottomline Technologies Reviews | Glassdoor

Bottomline Technologies Reviews

Updated December 7, 2017
251 reviews

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3.7
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Bottomline Technologies President and CEO Rob Eberle
Rob Eberle
177 Ratings

251 Employee Reviews

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Pros
  • Good benefits - much better than my last company (in 20 reviews)

  • Good benefits and Employee Stock Purchase Program (in 10 reviews)

Cons
  • Work life balance is completely out of proportion (in 32 reviews)

  • If you want to work in an under-appreciated place with little to no room for growth, this is the right place for you (in 6 reviews)

More Pros and Cons

  1. Helpful (7)

    "Happy I relocated to take this job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Delivery Engineer in Providence, RI
    Current Employee - Implementation Delivery Engineer in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than a year)

    Pros

    Fantastic people to work with day-to-day. Invested and active leadership.
    Great city. Competitive benefits. Interesting work.
    Definitely would recommend serious consideration.

    Cons

    Typical bureaucracy, but nothing insurmountable impeding efficiency. Internal tools can always be better.

    Advice to Management

    The recent restructures in leadership have been critical for morale. Very pleased with the efforts to recognize star individuals regularly.


  2. Helpful (5)

    "Fantastic Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time

    Pros

    Great bunch of people to work with
    HR are very good at promoting well being and very approachable
    Genuine desire for people to do well
    Very bright people and very commercial

    Cons

    Sometimes the hours can be long but this is the same with any business

    Advice to Management

    Spend more time with people to ensure good communication

  3. Helpful (13)

    "Overall Great Company and Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than 5 years)

    Pros

    Great people and work environment - Bottomline is very particular about their values and hiring people that fit the culture. This really shows in the collaborative nature of the workplace.

    Career Opportunities - Internal promotions happen often and there are constant changes that open new opportunities.

    Great location (Portsmouth) - Easy to get in and out of for local and long distance commuters. Right off 95.

    Employee recognition often has visibility straight up to the executive team.

    Benefits are good, stock purchase program is great, 401k match is standard.

    Cons

    Compensation - The benefits are likely above average, but you have to sacrifice a bit of annual salary in exchange for the great culture and location.

    Facilities - The main office is half renovated in a seemingly unorganized way. The renovated half is very nice though.

    Advice to Management

    Keep true to the culture and guiding principles. It's great to work in a place that has actual values and acts on them!


  4. Helpful (2)

    "Chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bottomline Technologies full-time

    Pros

    Nice people to work with

    Cons

    Pace is not sustainable
    Employees are overworked

    Advice to Management

    Pay attention to the heart of the company, the employees


  5. Helpful (6)

    "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in South Portland, ME
    Current Employee - Manager in South Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (Less than a year)

    Pros

    The salary is competitive for the area, the benefits are good, everyone is extremely friendly and always willing to help and answer questions. Bottomline promotes from within and is constantly rewarding staff that go above and beyond. Overall, this is a great company, fantastic culture, and all around great place to work.

    Cons

    I cannot think of any!


  6. "Activations Specialist"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bottomline Technologies full-time

    Pros

    Great atmosphere! Able to work independently.

    Cons

    Repetitive and monotonous. Compensation not great.


  7. Helpful (8)

    "Love my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than 3 years)

    Pros

    The culture at Bottomline is the number one thing that brought me to this company. The interview process was long but it gave me the opportunity to meet with several different individuals in the company and even some members multiple times. I even had a lunch interview. I was very impressed about this process because it showed me that they cared about the individuals they hire into the business and they want to be sure they know each person to ensure they will fit in with the Bottomline culture.

    Great benefits!
    -Medical/Dental/Vision effective as of your first day of employment
    - Company paid Short Term Disability, Long Term Disability, Basic Life Insurance and Basis AD&D insurance!
    -401(k) with an employer match
    -Employee stock purchase plan
    -Health Club Reimbursement
    -Tuition Reimbursement
    - Great paid time off program

    Employee Discounts!
    -Cell phone services
    -Automotive
    -Dry Cleaning
    -Many More!!!

    Cons

    Bonus payout amount could be better

    Advice to Management

    Keep doing what you are doing! Management does a great job at communication!

  8. Helpful (10)

    "Exceptional company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time

    Pros

    Bottomline is truly dedicated to culture, individual empowerment and appreciation of their employees. There is a very strong team atmosphere with one goal: solving complex problems for customers.

    Cons

    Most teams are very lean.


  9. Helpful (8)

    "Exciting Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Portsmouth, NH
    Current Employee - Management in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than 10 years)

    Pros

    Growth within, benefits, culture, and the people are only a few of the great things about Bottomline Technologies! Very rich medical benefits at a great price and the Employee Stock Purchase Plan is one of the most rewarding.

    Cons

    If you do not want to come to work each day, roll up your sleeves, truly work hard and push yourself for the benefit of the business and personal satisfaction then this isn't the place for you.

    Advice to Management

    Communications are the most important and keep the culture we have!


  10. Helpful (1)

    "Good work, unreconized by management. Low pay for what is expected of you to complete."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portsmouth, NH
    Former Employee - Anonymous Employee in Portsmouth, NH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bottomline Technologies full-time (More than 3 years)

    Pros

    Good products, and ok benefits.

    Cons

    Management needs to slow down and see what employees really do for them.

    Advice to Management

    Look around, put smart phone done and just take a few minutes to mingle with the workers.
    Listen to what people hear about the company both from within and what the prception is on the outside. Growing to fast and now have a revolving door , loosing great talent for not being involved. Good luck


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