Bottomline Technologies Reviews

Updated May 6, 2021

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3.8
69%
Recommend to a Friend
88%
Approve of CEO
Bottomline Technologies President and CEO Rob Eberle (no image)
Rob Eberle
284 Ratings
Pros
  • "Great people, good benefits, personal development and growth, leader in the industry and office location is great(in 27 reviews)

  • "Good benefits and office location(in 19 reviews)

  • Cons
  • "Work life balance can be difficult sometimes(in 39 reviews)

  • "Long hours on occasion, but you are rewarded for hard work(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Bottomline Technologies and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Great place to work

      Apr 28, 2021 - Software Development Manager in Portland, ME
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule, fully remote Friendly people No red tape, open door policy

      Cons

      Work life balance can be a struggle at times, but it’s manageable

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    2. 5.0
      Current Employee, more than 1 year

      A growing company, moving in the RIGHT direction, well positioned in a hot market

      Feb 1, 2021 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bottomline’s marketing team has truly revolutionized itself in recent years, placing a heavy emphasis on revenue accountability and efficiency. And, from my view, this has led to profound change in the organization — both in performance and employee happiness.

      Cons

      For all the progress that has been made, there still is a long way to go. I do believe Bottomline is on track... However, prepare to be continuously challenged to innovate and improve processes. The job can get a bit overwhelming, as a growing business requires a LOT from its marketing org. The company’s LOBs can feel siloed at times, although the ELT is doing a ton to bring all functions of the business together.

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      9 people found this review helpful
    3. 5.0
      Current Employee, less than 1 year

      Great place to work

      Apr 20, 2021 - Business Development Representative in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture , training and leaders

      Cons

      There are no cons love working here just not the right position for me

      2 people found this review helpful
    4. 5.0
      Current Employee, more than 5 years

      Great

      Apr 9, 2021 - Management 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Huge investments in product growth and engineering. Caring CEO. Emerging Fintech capabilities are industry best.

      Cons

      Transformation from a solution provider to a product driven company is longer than expected.

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      4 people found this review helpful
    5. 4.0
      Current Employee, less than 1 year

      good!

      Apr 23, 2021 - Product Owner in Dover, NH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance here

      Cons

      you have to work hard

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    6. 1.0
      Former Employee, more than 3 years

      You're either a somebody, or a nobody

      Jan 29, 2021 - Anonymous Employee in Portsmouth, NH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Its proximity to great restaurants so you can escape for an hour at lunch. Some of the employees

      Cons

      BT loses their best employees due to a lack of focus. They hire too many VP's and not enough hands-on managers to assist the people actually doing all of the work. College-hire's are paid (as entry level employees) more than many who have been with the company for years. Sales teams are more like call centers. My team went without a manager for ages and then cycled through multiple managers, none of whom stuck. My team was overloaded with clients and never had enough staff to make a reasonable workload for anyone given the amount of information needed to do your job correctly. Management constantly was changing direction but would not provide support against bank channel partners when things went sideways. Annual layoffs caused stress throughout the organization whether you had a reason to be concerned or not. No proper performance reviews were conducted, Just an obligatory fill out the form and a "you're doing great" from whatever manager was standing in at the time. Because of this, there were no salary raises or areas identified as ways to grow. Any request for career advancement went ignored.

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      4 people found this review helpful
    7. 3.0
      Current Employee, more than 5 years

      Review

      May 3, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent compensation and employee stock purchase plan

      Cons

      Org structure and processes need work.

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    8. 2.0
      Former Employee, less than 1 year

      Bad culture

      Apr 15, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly colleagues WFH Flexibility Office space is good

      Cons

      HR Business partner doesn't listen to you. They will listen only to your manager Low salary

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    9. 4.0
      Current Employee, more than 5 years

      Overall Interview

      Mar 14, 2021 - Lead Automation Test Engineer in Portsmouth, NH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly environment and a great team

      Cons

      Hard to move forward and find a new opportunity

      1 person found this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Love this company

      Feb 25, 2021 - Business Development in Portsmouth, NH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and values. Great team.

      Cons

      Slightly lower salary than average

      6 people found this review helpful
    Viewing 1 - 10 of 411 Reviews

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