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Bottomline Technologies Reviews

Updated January 6, 2018
28 reviews

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Current Employees

4.0
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Bottomline Technologies President and CEO Rob Eberle
Rob Eberle
15 Ratings

28 Employee Reviews

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Pros
  • Good benefits and Employee Stock Purchase Program (in 10 reviews)

  • Good benefits, good life work balance (in 19 reviews)

Cons
  • I find myself working late nights and weekends sometimes to meet project requirements, which affects work/life balance (in 33 reviews)

  • If you want to work in an under-appreciated place with little to no room for growth, this is the right place for you (in 6 reviews)

More Pros and Cons

  1. Helpful (12)

    "Happy I relocated to take this job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Delivery Engineer in Providence, RI
    Current Employee - Implementation Delivery Engineer in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than a year)

    Pros

    Fantastic people to work with day-to-day. Invested and active leadership.
    Great city. Competitive benefits. Interesting work.
    Definitely would recommend serious consideration.

    Cons

    Typical bureaucracy, but nothing insurmountable impeding efficiency. Internal tools can always be better.

    Advice to Management

    The recent restructures in leadership have been critical for morale. Very pleased with the efforts to recognize star individuals regularly.


  2. Helpful (9)

    "Exciting Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Portsmouth, NH
    Current Employee - Management in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than 10 years)

    Pros

    Growth within, benefits, culture, and the people are only a few of the great things about Bottomline Technologies! Very rich medical benefits at a great price and the Employee Stock Purchase Plan is one of the most rewarding.

    Cons

    If you do not want to come to work each day, roll up your sleeves, truly work hard and push yourself for the benefit of the business and personal satisfaction then this isn't the place for you.

    Advice to Management

    Communications are the most important and keep the culture we have!

  3. Helpful (10)

    "Mid-Sized Company, Small Company Feel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Support Analyst in Portsmouth, NH
    Current Employee - Production Support Analyst in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (Less than a year)

    Pros

    There are plenty of challenges to overcome which makes each day different and exciting. The culture here takes the best parts of a larger company, and meshes it with the tight knit feeling of a small business. I does not feel like you are a 'cog in the machine', rather, you feel like you are an integral part of a team and what you do makes a difference. If you go above and beyond you will definitely be recognized here..

    The benefits package is also at least on-par with much larger companies. 401k matching and Employee Stock Purchase plans are a welcome benefit.

    If you put in the time and effort upward movement within the company is possible. Lateral movement is also possible as there are many distinct lines of business.

    Cons

    Some might not like the work-life balance and pressure to excel at customer service (or customer delight as its called). This all depends on the line of business as each division/department sets different expectations.

    Advice to Management

    There are some amazingly talented individuals here. Continue to hire people of that caliber.


  4. Helpful (8)

    "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than 3 years)

    Pros

    I have worked at Bottomline for over 3 years. Great atmosphere, one of a kind culture, and lots of growth potential.

    Cons

    Still a business that seems to run 5 or six businesses seperatly . Still working on a "one company" atmosphere. sometimes it seems like one hand does not know what the other hand is doing sespite great efforts at communicaion

    Advice to Management

    I do not have much more to add here. This company is great and the employees are friendly and helpful. They are willing to see talent, not just education


  5. Helpful (12)

    "Recognition of a good company, that is working to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than 5 years)

    Pros

    -Company is growing in a positive direction
    -Fast-paced environment
    -Company-wide quarterly meetings
    -Community involvement (charitable donations, heavy involvement with the United Way, annual 5ks which benefit a local charity)
    -People are amazing
    -Generous vacation time
    -Casual dress work environment
    -Family friendly events (i.e. bring your kids to work day, Halloween...)
    -Ice cream truck in Summer!
    -Fresh fruit
    -'Get to Know' programs offer education on Bottomline's different lines of business

    Cons

    -Fast-paced environment (not for everyone), can create confusion, chaos and lead to a lack of communication

    Advice to Management

    Work with team to set internal advancement opportunities
    Communication!


  6. Helpful (4)

    "Good people, decent 401K, salaries remain flat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Bottomline Technologies full-time (More than 8 years)

    Pros

    People are the best, decent 401K , work-from-home policy for many employees

    Cons

    Medical insurance has large deductible and co-pays, bonuses range between few hundred $ or none at all, salaries remain flat for several years now.


  7. Helpful (6)

    "Bottomline Technologies Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Portsmouth, NH
    Current Employee - Manager in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have just reached my year anniversary at Bottomline! I had a great year working for and with a progressive, high-energy company and team.
    I consider myself extremely fortunate to work in such a positive culture and environment with great employees and customers.
    The Portsmouth office is a great space to work in with the benefits of cafe's on all floors, free coffee and fruit! We are truly committed to the community, which has also been important to me.
    Thank you BT!

    Cons

    Some of our office processes are still manual, but I know there are a number of important projects underway to change this.

    Advice to Management

    Continue investing in technology and people!

  8. Helpful (2)

    "hard worker"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    good pay benefits conditions - there is a lot of work to do - writing a review gets you free access to Glassdoor

    Cons

    no raise this year, at least five words


  9. Helpful (5)

    "Good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Jersey City, NJ
    Current Employee - Software Engineer in Jersey City, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bottomline Technologies full-time (More than 3 years)

    Pros

    Good benefits, good life work balance. Nice people who do great things in the company. The senior employees help starters

    Cons

    Salary is pretty stable with not enough incentives to reward hard working employees. Spreading wide rather than focus on fee good products


  10. Helpful (1)

    "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Bottomline Technologies full-time (More than a year)

    Pros

    Good Benefits
    Great Products
    Competent Executive Team
    Executive team is very approachable and wants the real story,

    Cons

    Not a lot of resources in most ares making work life balance a challenge

    Advice to Management

    Make sure you really take care of the good people.


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