Bottomline Technologies Reviews | Glassdoor

Bottomline Technologies Reviews

Updated October 9, 2017
242 reviews

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242 Employee Reviews

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Pros
  • Good benefits and Employee Stock Purchase Program (in 10 reviews)

  • Great people and work environment - Bottomline is very particular about their values and hiring people that fit the culture (in 18 reviews)

Cons
  • Work life balance is completely out of proportion (in 32 reviews)

  • If you want to work in an under-appreciated place with little to no room for growth, this is the right place for you (in 6 reviews)

More Pros and Cons

  1. Helpful (12)

    "Bottomline Technologies with and for each other"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than 10 years)

    Pros

    I've worked for Bottomline Technologies for the last 11+ years, and in that time I have witnessed a great many things that speak to the heart of this company. The depth of commitment to employees is second to none. When there is someone in need Bottomline steps up in ways that most companies do not. These acts of kindness are not publicized, but I've witnessed them first hand on many occasions. Bottomline Technologies truly lives the guiding principal of "With and for each other"

    Cons

    Still making progress on the Agile transformation. At times when the pressure mounts Agile principals get tossed out the window.

    Advice to Management

    Invest in the employees and help them progress on their career path. Don't be fearful that they look for other opportunities.


  2. Helpful (3)

    "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bottomline Technologies full-time

    Pros

    Great People to work with

    Cons

    Culture of the Company needs to change

  3. Helpful (4)

    "Good people, decent 401K, salaries remain flat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Bottomline Technologies full-time (More than 8 years)

    Pros

    People are the best, decent 401K , work-from-home policy for many employees

    Cons

    Medical insurance has large deductible and co-pays, bonuses range between few hundred $ or none at all, salaries remain flat for several years now.


  4. Helpful (11)

    "Disappointing opportunity"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bottomline Technologies full-time (More than a year)

    Pros

    One of the best benefits working for BT is the work from home policy.

    Cons

    No training. Very little information and communication from upper management on the direction of the organization. Organization doesn't take the time to connect with the employees.

    Advice to Management

    Establish a more friendly, open, and engaging environment between management and employees. There is a culture of fear within BT that is inhibiting to its success and the success of its employees.


  5. Helpful (8)

    "Fake News"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Bullet on your CV. Work from home policy. Frequent opportunities to laugh at CEO. They treat the college hires better than current employees.

    Cons

    Management uses stack rankings for measly salary increases. Layoffs in fall and Spring. No privacy. Both in the office and your electronic privacy. Health insurance continues to increase. They blame increases on ACA but continue to save money for the company while acting like they are here for you.

    Advice to Management

    Time for another acquisition, so be prepared for another layoff to pay for the new execs in the salary budget. Quit schilling your slaves to post positive reviews. The CEO is an avid trump donor.


  6. Helpful (2)

    "Challenging Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reporting Developer in Exeter, NH
    Former Employee - Reporting Developer in Exeter, NH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bottomline Technologies full-time (More than a year)

    Pros

    The fast paced atmosphere fits my desire to push the limits of technology.

    Cons

    The culture focuses on accountability. The business model is on acquisitions, which makes for a defensive atmosphere among peers. As someone who focuses on the positive and how a team can improve during both good and bad situations, Bottomline Technologies culture made it difficult for a team to really thrive.

    Advice to Management

    Shift focus from reducing number of team members after acquisition to acquiring companies that are lean and can therefore be gracefully added to the Bottomline team.


  7. "Not good - not bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Bottomline Technologies full-time

    Pros

    Good software and support.

    Cons

    Solutions are a bit stagnant. Looks like old technology. Management-managers can be unfair - unprofessional. Managers are kings - workers are peons.

    Advice to Management

    Open the lines of communication between workers and managers.

  8. Helpful (9)

    "So Glad I Came Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vendor Advocate Specialist in Portsmouth, NH
    Current Employee - Vendor Advocate Specialist in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than a year)

    Pros

    I just passed my one year mark at Bottomline as well. My employment here marked my leap from one industry into this completely new (to me) field. Bottomline takes the time to invest in the training and development of the people that they hire. My investment here has been met ten fold with opportunity and support. I absolutely love the culture and the challenge.

    Cons

    This is not a place to rest on your laurels. If you do not like a challenge or can not learn new systems, this is not a fit for you. Great supportive environment, but generally challenging (by design).

    Advice to Management

    From my vantage point: the more you communicate specific goals, the more this staff wants to rise to the challenge. Hiring seems to be focused on hard work, competence and motivation. Setting clear markers for success has been a good strategy.


  9. Helpful (9)

    "Great Company, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time

    Pros

    Competitive Salary, Great people across all lines of business, Friendly co-workers, Execs take the time to listen to all ideas. College Hire Program is great for recent/upcoming Grads. Work/Life Balance is also great if you can manage your work. Benefits are very competitive, ESPP, 401K matching. Also great opportunities within the company to grow both vertically and horizontally.

    Cons

    company is rapidly expanding industries and growing its market share so keeping up with demand can sometimes be difficult


  10. Helpful (7)

    "Senior Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in South Portland, ME
    Current Employee - Senior Software Developer in South Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than 5 years)

    Pros

    This is a company which truly cares about its employee's. Team members are not just employees but are part of an extended family. The work is fast paced but very rewarding. Out of the companies I have worked for I have fun here, the people are great, the work is exciting and cutting edge.

    Cons

    I cant think of any real cons to working at Bottomline. The work is faced paced and can sometimes be stressful but at the end of a day I feel I've made a difference; my opinions and contributions are appreciated.


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