Bowlmor AMF Reviews | Glassdoor

Bowlmor AMF Reviews

Updated June 18, 2017
158 reviews

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Full-time Part-time

2.8
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Bowlmor AMF CEO Tom Shannon
Tom Shannon
95 Ratings

158 Employee Reviews

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Pros
  • I love that I get to meet new people daily while making great friends with the regulars in a fun environment (in 22 reviews)

  • Working for this company was awesome, great work environment and pays very well (in 12 reviews)

Cons
  • Lack of direction from upper management (in 13 reviews)

  • There is no work/life balance at all, especially for management employees (in 5 reviews)

More Pros and Cons

  1. "It's decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Lane Server/Cook in Wilmington, DE
    Former Employee - Cashier/Lane Server/Cook in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bowlmor AMF part-time (Less than a year)

    Pros

    You meet great people.
    Food it good depending on whose cooking

    Cons

    Management sucks.
    No real direction.
    Doesn't seem to know what they are doing.
    Favoritism with employees
    Wont let you take off even if you got it approved months in advance
    I worked 36-39 hours a week even though I was getting payed a part time salary.

    Advice to Management

    Gain direction
    Be nicer to your employees and they won't resent you for it.
    Stop playing favorites.


  2. "Event sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Sales Manager in Anaheim, CA
    Former Employee - Event Sales Manager in Anaheim, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bowlmor AMF full-time (More than 3 years)

    Pros

    Benefits and cash bonus'
    You get close to your co-workers so it seems like a family away from home. Definitely a fun atmosphere.

    Cons

    Commission tiers are hard to hit. Micro management can be a bit much. Secret shop reports every month and center benefits are not consistent with each location which makes selling difficult

  3. "Easy, interesting and sometimes fun... if only there were more hours to go around..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Porter in Sacramento, CA
    Former Employee - Porter in Sacramento, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bowlmor AMF part-time (More than a year)

    Pros

    employee discount is really good (dollar games and free shoe rental)

    get to work in all different areas of the facility

    very easy (or at least straight-forward) work; being on your feet most of the time can make for good cardio

    the team I worked with were cool people; fun management

    super-flexible scheduling

    lenient if running a little late

    being able to watch bowling when working can be a fringe benefit

    being able to work independently without being micro-managed

    Cons

    serious lack of hours; I only had 4 hours by the time I was done working here!

    usually either criminally understaffed or overstaffed; no happy medium there

    late nights, so if you're not into that kind of thing expect to be very tired... if you are consider it a pro

    lack of advancement opportunity and the opportunity I COULD'VE gotten was the exact one I didn't want (snack bar)

    Some rather rude (sometimes violent) customers and even league bowlers

    Can be more than a bit gross cleaning up throw-up and other nasty stuff.

    Sometimes very short on supplies which makes cleaning up a hassle.

    Useless and pointless mandatory employee meetings early in the mornings

    corporate were a bunch of jerks and sticklers who didn't listen to anyone but themselves

    can be written up for the stupidest stuff if not careful

    Advice to Management

    MORE HOURS... if only I had gotten/kept more I might still be working here! Also, stop taking yourselves so seriously! Throw in some deals on Saturday nights too so that more potential customers would be compelled to bowl here! Also, take advantage of some of the space in the facility for stuff other than bowling!


  4. Helpful (3)

    "Event Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Sales Representative in Eden Prairie, MN
    Former Employee - Event Sales Representative in Eden Prairie, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bowlmor AMF full-time (More than a year)

    Pros

    Amazing bowling discount
    Free food
    Great sales conferences
    Centers have a great aesthetic
    Will get rid of poor managers and promote good managers

    Cons

    I was hired when Bowlmor/AMF purchased Brunswick bowling centers. At first, I was excited about the possibility and change but I quickly started to dislike the changes. I worked at a center in the midwest and was expected to sell like I was in New York or LA where space for events is at a premium and there is little to no competition from other bowling alleys. I lost so many former customers because of the dramatic increase in prices and the inability to negotiate. Thankfully I went before things went from bad to worse. When sales plummeted because our customers left for cheaper, more flexible alternatives, sales people were fired and not replaced. This put even more strain on the team as there were not enough sales reps to meet demand during peak times. Within 2 years of the acquisition, all but one of the great MN sales team either quit or were fired.

    Advice to Management

    Your marketing strategy and brand image is pretty great and resonates well with the audience you are trying to capture. However, you HAVE to be more flexible in your sales process. You are trying to create a "one-size fits all" event experience which does not work, as seen by your struggling midwest market where competition is fierce.


  5. "A lot of Potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior League Accountant in Mechanicsville, VA
    Current Employee - Senior League Accountant in Mechanicsville, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Bowlmor AMF full-time (More than a year)

    Pros

    Relaxed, Not very demanding, free bowling

    Cons

    Benefits suck, management is disorganized


  6. Helpful (1)

    "Director of Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bowlmor AMF full-time (More than 8 years)

    Pros

    Advancement opportunity, world class sales training department, competitive commission and bonus structure. Full time benefits.

    Cons

    I have none to mention.


  7. "Pay Rate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - C Mechanic in Chandler, AZ
    Current Employee - C Mechanic in Chandler, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bowlmor AMF full-time (Less than a year)

    Pros

    Friendly staff and just fun

    Cons

    Long days and not enough pay for mechanic

  8. "flexible"

    Star Star Star Star Star
    Current Employee - Food Server in Tustin, CA
    Current Employee - Food Server in Tustin, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bowlmor AMF part-time (More than 3 years)

    Pros

    flexible
    employees become family
    weekends is where most of the moneys at

    Cons

    bad hours
    work every weekend, should get paid more for the amount of work we do


  9. "Director of Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales in Rochester, NY
    Current Employee - Director of Sales in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bowlmor AMF full-time (More than 3 years)

    Pros

    Opportunity for advancement. Extensive sales training. Opportunities to travel.

    Cons

    Late hours depending on region.


  10. Helpful (2)

    "Great Start Poor Finish"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in North Brunswick, NJ
    Former Employee - Operations Supervisor in North Brunswick, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bowlmor AMF full-time (More than a year)

    Pros

    Management at the location is smart and really try their best to assist but are hampered by corporate decision making. Business is booming but repeat business is unlikely due to poor customer experiences.

    Cons

    The CEO of the company has curtailed their payroll so badly the establishment is left short staffed causing management to be extremely frustrated. This has result is 4 very good people leaving within the last 2 weeks. Customer complaints are soaring and even the league bowlers have noticed a difference. New rumor is a remodel for the downstairs which may result in a mass exodus of league bowling. The inability of management in the upper echelon to be forthright is causing well due concern from lifetime members of all the leagues.

    Advice to Management

    Let the General Manager control the payroll within the establishment and they will adjust based on their own daily volume. Communicate to your current customer base the intent of the establishment with regards to improvements that will be aimed at enhancing the customer experience and be forthright with regards to the league bowlers that have supported your establishment since the 1960's. Open the lower snack bar and let them purchase sodas from that location. The KIOSKS do not work with regards to sodas because we get the food way before the drinks?????? So much for the personal touch :(.


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