Box Reviews in Palo Alto, CA | Glassdoor

Box Palo Alto Reviews

26 reviews

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Palo Alto, CA

1.7
Star Star Star Star Star
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Box Co-founder & CEO Aaron Levie
Aaron Levie
13 Ratings

26 Employee Reviews

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Pros
  • Flexible schedules, high salaries, unlimited vacation, free food and shuttles (in 24 reviews)

  • Great culture and the pay is great (in 22 reviews)

Cons
  • Employees need to be careful not to let the excitement of the place interfere with their work-life balance (in 7 reviews)

  • in "adolescent" period in the corporate sense, still having a few growing pains (in 12 reviews)

More Pros and Cons

  1. "Best Job I have ever had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Box full-time (More than 3 years)

    Pros

    Fantastic CEO -- really keeps the company moving at a solid pace and knows how to energize his workforce.

    Cons

    Don't work here if you can't move quickly.

    Advice to Management

    Keep up the good work!


  2. Helpful (15)

    "Box is HORRIBLE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palo Alto, CA
    Current Employee - Anonymous Employee in Palo Alto, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Box full-time

    Pros

    Aaron Levie is fantastic in front of customers (as long as the meeting is in the afternoon and he has had his nap)
    Benefits are great if you work at Box HQ. Free breakfast, lunch and dinner plus all the snacks you could ever want!
    The Box product works as advertised
    The cloud ecosystem is the place to be and Box is in the center of it

    Cons

    The Box culture. Box loves to talk about how great their culture is, however, it is very hard to fit into this cliquish culture if you are a new employee. The employees who have been there a long time don't really have any other experience besides Box. But, if it's not the Box way, then it's the highway! Not open to new or fresh ideas from the outside
    Benefits. Yes, free meals are nice but there are no real benefits such as a matching 401K. Benefits are only given to employees that work at Box HQ. If you are remote, forget about it.
    Leadership. There simply is none.
    Box is spending a lot of money (marketing) trying to make the company look like it's a great place to work. There has been a mass exodus over the last year due to the fact that it is simply not a fun place to work. Yes, the stock is a dog but that's not why employees are leaving. Employees simply don't get treated fairly as their management has not done the job before, thus, don't know how to manage effectively.
    Aaron Levie is a plus for Box but he is not a CEO. He needs to be put into another role within the company and a true CEO should be hired that can make the company profitable and help it be seen beyond just a circus show.

    Advice to Management

    So many of the file and rank employees are leaving. However, you should be the ones leaving. You haven't managed employees before (although your resume may say so) and it shows.

  3. Helpful (8)

    "Looking Back...I Respect Box"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Palo Alto, CA
    Former Employee - Software Engineer in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Box (More than a year)

    Pros

    Undeniably, the most funnest, positive, rewarding, and life-changing place I've ever worked at

    Cons

    Sometimes they focus too much on making this place the funnest place on earth that they fail to execute.

    Advice to Management

    Sometimes it is ok to not protect the culture and to execute on behalf of the investors. This will make it an uncomfortable place every once in a while. Although I would rather work here for the rest of my life because of the culture, the lack of execution and process is unsustainable and will lead to a company that will be known for free food and whacky employees and not its products. From what I understand, the company is growing up. If I were a competitor, I would watch out. Would love to come back and work for Box in the future. If the employees only knew what they had there, they would work even harder to succeed and ensure the longevity and viability of Box.


  4. Helpful (18)

    "Low market risk, high technical risk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Palo Alto, CA
    Former Employee - Software Engineer in Palo Alto, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Box full-time (More than a year)

    Pros

    Business is doing well, seems to be in the right place at the right time.
    High growth company (expanding rapidly in all dimensions), free food, fun environment.
    Charismatic CEO gets attention and buzz for the company.
    New VP of Engineering bringing maturity and leadership to engineering organization.

    Cons

    If you're industry experienced (not "senior" as that's 1-2 yr out of college at Box) expect to be working almost entirely with inexperienced/young engineers. Most are great to work with and want to learn however in general the culture does not value experience; be prepared to see lots of questionable judgement/competence demonstrated by the homegrown tenured developers leading projects.
    Engineering caliber and quality of people is below Google / Microsoft levels. Surprising number of "seniors" lacking CS fundamentals (OO design, what's cohesion? using assertions?) Some B's hiring C's going on (... will hopefully improve as Box adopts more google like model in hiring, reviews, etc.)
    Lots of untested legacy code, 10,000 line functions, tightly coupled and fragile code is common place. Major efforts to write tests and turn quality around but very much work in progress.


  5. Helpful (1)

    "Amazing people working at a dynamic company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Marketing Intern in Palo Alto, CA
    Former Intern - Marketing Intern in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Box as an intern (Less than a year)

    Pros

    Smart people passionately working to build a strong company

    Cons

    Can't think of anything! n/a


  6. Helpful (17)

    "If I won the lottery, I would still be at work everyday"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Palo Alto, CA
    Current Employee - Sales in Palo Alto, CA
    Recommends
    Approves of CEO

    Pros

    Working at Box is a dream come true. I don't understand how this company merits less than 5 stars on Glassdoor. It must be people who expected to come in and be respected for not contributing anything. One thing is for sure, Box hires the best, and they expect the best. Now that we are pushing 450+, it is harder and harder to stand out but there are so many motivational factors to put in 110%. We have a lot of VP's, and they are all the brightest most down to earth people I have ever worked with. It is open seating, there are no offices, no cubicles. You might be sitting next to a VP, or the COO. It doesn't matter what your role is, if you have an idea you speak up, and you are listened to, it is truely an amazing place to work.

    Free breakfast/lunch/dinner
    More snacks and food than you could want
    New office is unbelievable - slide, ping pong, pool table, TV's, amazing conference rooms
    Nationally recognized rewards - office, product, management, founders
    You have the chance to contribute and be listened to by upper management
    Free Caltrain pass (pretty sure that alone is a $2k value)
    Subsidized gym and cell phone
    Random happy hours on Thursday and Friday
    Company sponsored events (SF Giants!)

    Cons

    Everything is constantly changing in flux. When you are hiring at 10x you can't keep the same processes for long. It gets overwhelming sometimes, but you know that everyday won't be the same. Scalable processes still haven't been put into place, but it is up to us to come up with those processes and implement them. Also career track isn't quite established in the sales group, but this could be a good thing for some. Instead of advancing in the sales team, it is possible to move horizontally to a different department

    Advice to Management

    Keep going 10x. This space is so hot right now, it is ours to lose. We have the most amazing product by far, it is a dream to sell, but once we become complacent we will lose the race. Keep doing what you are doing, the whole company is behind you and the morale is incredibly high


  7. Helpful (2)

    "Love it @Box"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Palo Alto, CA
    Current Employee - Senior Software Engineer in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Box full-time (More than 3 years)

    Pros

    Great pay
    Challenging work
    Great culture
    Exiting space and technology

    Cons

    Lot of work
    Pressure to deliver

    Advice to Management

    Keep on pushing

  8. Helpful (9)

    "Box is an exciting company with a strong, fun-loving culture and an atmosphere of high success and higher expectations."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Operations Manager in Palo Alto, CA
    Current Employee - Sales Operations Manager in Palo Alto, CA
    Recommends
    Approves of CEO

    Pros

    Box has a fun and youthful workforce that's given an opportunity to take on challenges and demonstrate their ability to own greater responsibility than they would have at other companies.

    Cons

    Things move very fast here, and it's easy to get caught up in the whirlwind of hyper-growth. Employees need to be careful not to let the excitement of the place interfere with their work-life balance.

    Advice to Management

    Don't let your foot off of the gas! The time is now to take the company to the next level.


  9. Helpful (7)

    "Overall, Box is a great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palo Alto, CA
    Current Employee - Anonymous Employee in Palo Alto, CA
    Recommends
    Approves of CEO

    Pros

    Box is a great company! Growing fast with lots of opportunity to advance in your career path. They are always looking to maximize the talents they have in-house already.

    Cons

    Pay is at start-up rates. No matter how much experience, skills, and success you have achieved in past positions....their pay is below comparable market rates. Negotiate heavily upfront and get all comp/terms on the offer letter.

    Advice to Management

    If you want to acquire top talent....you need to be able to pay for it!


  10. Helpful (10)

    "One of the best places to work in the Bay Area!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Recommends
    Approves of CEO

    Pros

    - people are outstanding, diverse individuals
    - great benefits / perks / culture
    - great leadership team and product vision

    Cons

    -no end to amount of work to be done ;)


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