Boyd Coffee Reviews | Glassdoor

Boyd Coffee Reviews

Updated August 1, 2017
37 reviews

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2.8
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Jeffrey Newman
17 Ratings

37 Employee Reviews

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  1. Helpful (2)

    "Great familial place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boyd Coffee full-time

    Pros

    Boyd's really treats you like family. Everyone here becomes so friendly and close that it's a joy to come to work everyday.

    Cons

    You come home smelling like coffee....


  2. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Boyd Coffee full-time

    Pros

    people were nice to work with for the most part

    Cons

    when I was there, they were going through a lot of changes. made it difficult to get excited about

  3. Helpful (1)

    "DSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Fresno, CA
    Former Employee - Sales Representative in Fresno, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Boyd Coffee full-time (More than 10 years)

    Pros

    Great coffee Good people

    Cons

    Today they have gone away from customer service and more about making more money for themselves. Not the family ran company it was. This was a great place to work. Now just strip mining the company to nothing,all to increase profits. No more customer service.

    Advice to Management

    To late for advice. That train has left the station. Should always remember that people work better when they feel appreciated not scared for there jobs.


  4. Helpful (1)

    "National Account Manager Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager in San Antonio, TX
    Former Employee - National Account Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Boyd Coffee full-time (More than 8 years)

    Pros

    Very few and any 5 start ratings are plants from HR, Loyalty among misery with the employees who have been at the company a long time. However when it comes to cuts since they struggle financially doesn't matter how long you have been there.

    Cons

    Decided paying bonuses was options, horrible hours and OT unpaid of course, horrible environment for women, just google how many former employees have sued company for wage violations. Cut benefits, wages, and long term employees, They are in survival mode. So basically unless you hate your current job at your current company, or you are about to get fired I wouldn't leave a company to join Boyds.

    Advice to Management

    Replace management, hired educated senior management and own up to what you are doing. There is no loyalty.


  5. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salss Associate in Fresno, CA
    Former Employee - Salss Associate in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Not much pros, other then free coffee products

    Cons

    Constant travel, not very open minded.

    Advice to Management

    Learn to have patience, get more excited.


  6. "Making promises to customers and employees they can't keep!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Boyd Coffee full-time (More than a year)

    Pros

    The pay is good at all levels.

    Cons

    Work hours, on-call, can't keep the basic coffee needs in stock on a weekly basis. EXTREMELY poor leadership and full of deception! They have a serious cash flow issue!

    Advice to Management

    Step down


  7. "Business Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Boyd Coffee full-time

    Pros

    Friendly environment, technology driven, family oriented

    Cons

    slow to change, budget constraints

    Advice to Management

    Turn it into an employee owned company

  8. Helpful (1)

    "District Sales Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boyd Coffee full-time

    Pros

    this job sucks, i worked here for 3+ years. 60 hours/week. commission checks are impossible to figure out. no room for advancement. skeleton sales crew so you are basically on your own. oh wait they give you 12 ounces of free coffee/month so there's that

    Cons

    they can't even afford vans/trucks to make deliveries. they rent giant uhaul box trucks. They took the WATER COOLER OUT of the office because of budget cuts.


  9. Helpful (3)

    "Where do I begin.....??? :/"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    If you travel for them, they take pretty good care of You as far as Hotel and Meal allowance. You will work along side some of the Most Hard Working People you will ever know. I LOVED my CO-WORKERS.

    Cons

    The Trucks. The Fleet is Old Nationally and they Break down or need service A LOT...which will Handicap your work flow immensely. I consider the Coffee Trucks DANGEROUS. Don't even think of asking for a Day off or taking a Sick Day if your a Salesman. For over 3 years Sick Days were met with opposition...and if you did take that day, chances were that you had to make that day up to take care of your route 'cause no one was ever available to relieve you due to cost cutting moves. Days were WAY TOO LONG even though you're constantly being asked to put on NEW BUSINESS...where to find the time was extremely difficult for most. Your Vacations are decided somewhere around a Year in advance. Who does that??? In a lot of case too, many were told that they might not be granted their vacation at the specified time agreed because of High Turnover. They will work you TO THE BONE but don't worry...our last Christmas Bonus was a $10 gift certificate to Subway. REALLY??????? YES. Over 3 years and never a raise. That was just common. My Boss quit because he didn't feel appreciated and for most of the reasons I specified and so did the guy ahead of Me who had my Job....and so did our Service Guy....and the Service Guy ahead of him. Plus the company has "partnered" with another company and.........let's just say.....it's making a lot of people UNHAPPY as the new company is taking over some of the best accounts and losing accounts through this process. Cessation of Employment (People getting Fired) became a trend during the last half of 2015 as the merger went into effect. If anyone is happy here, I'm guessing they're in upper management where the stress and back breaking work & long hours are not a part of their life. For the MAJORITY....THE MAJORITY.....NO WORK/LIFE BALANCE what so ever. We all talked amongst each other because we were a closely knit team under a lot of pressure to perform. Team Morale is low here,.....at the Roastery and in the Field. Best to go somewhere else and tend to your Family and Friends.


  10. "QA TECHNICIAN"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good company and good environment

    Cons

    Manufacturing with good benefits and good ambient.


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