Bracket Reviews | Glassdoor

Bracket Reviews

Updated March 7, 2019
190 reviews

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3.4
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Mike Nolte
20 Ratings

Employee Reviews

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Pros
  • "Excellent benefits and the option to work from home one day a week" (in 13 reviews)

  • "Co-workers were great, free soda in the vending machines" (in 16 reviews)

Cons
  • "Work-life balance can be difficult at times and it seems like people are constantly putting out fires" (in 11 reviews)

  • "Upper Management is not transparent or clear on company status and goals" (in 13 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Specialist in Arlington, VA
    Current Employee - Implementation Specialist in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bracket full-time (Less than a year)

    Pros

    Great place for work experience and in dept knowledge. You can work from home if need be.

    Cons

    There haven’t been any cons


  2. "Very team-oriented"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Assistant in Wayne, PA
    Former Employee - Project Assistant in Wayne, PA

    I worked at Bracket full-time (Less than a year)

    Pros

    -Collaborative environment
    -Lots of opportunity for advancement

    Cons

    -As you move up, minimal work-life balance
    -Management is not always transparent

  3. Helpful (4)

    "Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You probably won’t be held accountable for anything

    Cons

    Management, HR, and the product itself

    Advice to Management

    No advice here, just wondering if you guys had that diversity and ethical training yet you promised before you let me go. Just want to make sure no one goes through what I did. Also could you leave the contact for your legal team in the comments below.


  4. Helpful (7)

    "Good People and Products, Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bracket full-time

    Pros

    1. Coworkers are hard working and dedicated.
    2. Most products are useful, relatively inexpensive (compared to SAP) and consistently being upgraded.

    Cons

    1. Upper Management is not transparent or clear on company status and goals.
    2. Some managers are not experienced with the work they are responsible for.
    3. No Bonus and hardly any employee perks minus work from home.

    Advice to Management

    1. Improve your transparency!
    2. Set more effective financial goals,
    3. Hire experienced upper management and enforce training in leadership. Most upper management shows favoritism and a me first attitude.


  5. "Project Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Trevose, PA
    Current Employee - Anonymous Employee in Trevose, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bracket full-time (More than a year)

    Pros

    Excellent opportunities to grow. Great culture and work-life balance.

    Cons

    no cons at this moment.


  6. Helpful (1)

    "Bracket is a good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bracket full-time

    Pros

    Bracket is absolutely wonderful to work for. The whole interview itself was lengthy (1 phone screening, few phone calls with current employees, and one 2-3 hour in person interview). However, my recruiter kept me updated throughout the process and everyone I met at Bracket was very friendly . I do not regret accepting the offer and I am learning and growing here everyday. This is a really collaborative environment where coworkers are willing to answer your questions and help you succeed.

    Cons

    nothing that comes to mind


  7. Helpful (11)

    "A company of warm bodies here for a paycheck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Manager in Wayne, PA
    Current Employee - Client Services Manager in Wayne, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bracket full-time (More than 5 years)

    Pros

    If you have a good manager, your schedule can be flexible. Very hit and miss.

    PTO is average.

    401k match.

    Cons

    After being acquired by vulture capitalists, the perks are being taken away one by one to save some money for executive bonuses.

    Very, very top heavy company which limits job openings and balloons expenses.

    Technology and products that are so far behind modern businesses that they actually had to purchase another company to replace them.

    Leaders who have been here for 7+ years and have ignored problems in our business and allowed us to get to this point, are still here and in leadership positions. It doesn't make sense. Definition of insanity.

    There is a complete absence of passion here, and it shows. The vast majority of people clock in and clock out, collect their paycheck, and do the minimum.

    The office is dead after 4pm because of the above point, and the fact that no one wants to work in this office space. At least they say they are working on something to fix this, but read the next point to see why it's not exciting.

    Everything at this company moves at a snails pace. Strategy, decisions, promotions, etc.

    Bonus is pretty much gone, and you'll get your 3% cost of living at the end of the year. Good people have already started leaving, leaving the leftovers.

    Advice to Management

    How people can be here for 5, 6, 7 years, not fix glaring problems that they have the authority to fix, and still be here, is beyond my comprehension.

    Analysis paralysis seems to be the modus operandi here. Stop overthinking everything and make some changes before you lose your best employees.

    Every answer to every questions is "we don't know yet". When does this become unacceptable?

    Bracket Response

    Oct 12, 2018 – Vice President Human Resources

    Thank you for your feedback, as a leadership team our focus has been to create the best environment for our employees. I would really like to the opportunity to discuss your concerns with you or... More

  8. Helpful (1)

    "Bright futures at Bracket"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Wayne, PA
    Current Employee - Director in Wayne, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bracket full-time (Less than a year)

    Pros

    Solid mgmt team with a developing market plan. Generally positive atmosphere, lots of hard workers and people with subject matter expertise. New Strong CEO and exec team in place.

    Cons

    A bit of chaos while the new mgmt team moves into place and there is jockeying for role definition in the business. People are still filling each other out. Some incumbent mgmt is learning to adjust mgmt skills to that of a larger sized company after being in a small to mid size company.

    Advice to Management

    Keep shifting the culture in the right direction.


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Bracket full-time

    Pros

    -Great senior management
    -Growth opportunities
    -Fantastic co-workers
    -WFH perks

    Cons

    -None that I can think of


  10. Helpful (3)

    "Good Enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development
    Current Employee - Business Development
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bracket full-time (More than 3 years)

    Pros

    great work life balance and no micro managing

    Cons

    hard to promote. have to be persistent in asking mgmt for opportunities

    Advice to Management

    spend more money on your employees and less on other stuff

    Bracket Response

    Jun 27, 2018 – Vice President Human Resources

    Thank you for sharing your feedback. I would encourage you to speak directly with your manager about developmental opportunities or anyone in the HR department to ensure you have the necessary tools... More