Brainshark Reviews

Pros

Brainshark has created a culture that encourages creativity, collaboration, and a shared sense of ownership across the organization. The executive team is accessible and encourages employees to share their ideas and concerns. Quarterly leadership meetings are held to discuss what is working, what isn't working and how we can get better as an organization. Results of those meetings are shared with everyone during town hall meetings and feedback is encouraged. The CSO has created a culture among the sales organization where there is a sense of urgency and excitement. Wins are celebrated across the sales team and EVERYONE involved in the win is celebrated and recognized. She has been hands on and will get involved in any deal where help is needed (as will every other executive in the organization). Her goal is to make sure that every sales person has the tools and support needed to be successful and to win.

Cons

There is still a lot of market education required in the sales enablement/readiness space, resulting in longer sales cycles. We have, however, built a strong pipeline over the past 12-mths and many of these deals are starting to close. Momentum is strong.

Pros

I met one friend at this company who I still keep in touch with.

Cons

My boss sexually assaulted me several times (both physically and verbally - IN FRONT OF other colleagues). Not only did HR not do anything when I reported him, but he didn't even change when I confronted him directly. I ultimately ended up leaving the company and he's still employed despite his reputation. I know of several other employees who also had issues with him and no one did a thing. There's also a gross culture of misconduct on the sales team that gets ignored.

Pros

- You will meet some amazing people. The people on my team are amazing, they are always willing to help each other out and they truly go above and beyond. Their work ethic is unmatched. - Lots of on-site parking - Free gym in the plaza - The ability to work remotely especially on snow days - There are some great direct managers - The company makes an effort to allow employees to mingle every third Thursday If you are liked, you will be fine and have a great time at Brainshark. If people don't like you you will be miserable. They will freeze you out and be unprofessional but it will always be turned around back to you.

Cons

I want to start by saying I'm a happy camper when it comes to my personal experience. BUT I have eyes and see a lot of bad behavior that I need to acknowledge it. - If you aren't in sales, you don't matter - There's always an excuse for why something is bad, and instead of acknowledging a problem and working on solutions to resolve whatever issue it is, the blame is placed on someone else. - You don't matter and while the company culture claims you do, you don't. The minute you understand this the happier you will be. Managers will deny your sick time, or grill you about why you need it and still claim to care about you (check paylocity records it's true). - Managers and C-Suit want you to be yes men that never question anything. - Traffic to and from Waltham is heavy - The office is a popularity contest so if you don't want to be miserable be sure to play the game. - The C-Suite can use some communication and diversity training

Pros

work life balance team interaction product

Cons

vision for product was lacking

Pros

My former colleagues were great. You can work remotely and collaborate with a generally positive group of people. Decent work-life balance.

Cons

Where can I begin? I was sold on the idea of BNSK after being told that they were a leading brand in the sales readiness space. I was sold on the idea of helping build a good CS program and initiatives based on proactivity. Most of all, I was sold on a good product; world class and industry leading technology. Looking back at my tenure with BNSK, I can honestly say it was not as advertised and doomed to fail from the very beginning. They have absolutely zero training or on-boarding processes or mechanisms in place. It is a truly learn by doing sort of thing. You receive your laptop and you essentially train yourself. You are paired up with another remote employee as your "mentor". It took me about 10 months to get into a groove after my first manager was fired and then being assigned two other managers. The company is tarnished by what I believe the 3 main pillars or lack thereof: good and stable product, path to growth and leadership and culture. BNSK at the moment lacks all three. No QA in place, rushing releases when they are not ready and finally a sales team that has no interest to collaborate or communicate with CS... There is a reason this company will never be more than a 20 million dollar company for the foreseeable future. Low morale, no communication and a mass exodus of talent, <20 since I have been there says a mouth-full.

Pros

Brainshark has a lot of great people, as hiring is a strength (for the most part). You will make good friends there and the company does third Thursday events which are fun. The sales team gets treated very well.

Cons

Brainshark is not a place to work if you are looking to grow with a group on winners. There is no clear path to the top because management wants you to stay in your place and be happy doing the same work without any reward. I’ll never forget the CEO evaluating the companies performance as a C+ and being very happy about it. Management is in shambles, it seems no one really knows who is in charge. And good luck if you aren’t on the sales team, because none of the upper management will even bother getting to know you. You will work hard to support a sales team that gets all the credit, but your contributions will rarely/never get mentioned. But the biggest issue is the lack of trust. If you want your employees to grow and actually like their job you need to trust them to make decisions on their own instead of watching over and critiquing every one of their ideas that doesn’t exactly match yours.