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Braintree

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Braintree

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Braintree Reviews

Updated Jun 6, 2022

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Found 103 of over 110 reviews

4.0
67%
Recommend to a Friend
46%
Approve of CEO
Braintree General Manager John MacIlwaine (no image)
John MacIlwaine
11 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    Cushy job and good benefits

    Jun 6, 2022 - Risk Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good autonomy ESPP yearly bonus Untracked vacation Most managers were great at their jobs and wanted to help

    Cons

    Bureaucracy Weird office politics Lower pay than similar jobs in industry

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Great benefits

    May 30, 2022 - Senior Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work/life balance. Great co-workers

    Cons

    Lots of re-orgs. PayPal culture is taking over Braintree.

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  3. 4.0
    Current Employee

    Good

    May 12, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work/Life Balance is pretty great

    Cons

    Not a lot of accountability

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  4. 5.0
    Current Employee

    Review

    Apr 24, 2022 - Client Onbaording and Support Specialist in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I like the Culture at the company

    Cons

    I don't have any cons with this role

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  5. 4.0
    Former Employee

    Good culture at the time

    Mar 14, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of good teammates, interesting problems to solve

    Cons

    WLB is highly team dependent

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  6. 3.0
    Former Employee, less than 1 year

    More PayPal than Braintree

    Sep 12, 2021 - Software Engineer in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Coworkers are kind, empathetic people that are great to work with - Relatively diverse (at least compared to other places I've been at) - There's lots of social communities on slack that you can join if you go and search for them

    Cons

    - The more corporate PayPal culture is seeping into Braintree, and for someone searching for a more "startup-y" kind of culture, this was a very poor fit - Work life balance can be variable: initially it was great, but my team suffered from heavy attrition and it became much worse in the matter of a month due to oncall responsibilities - Poor communication/ extremely slow action (if any) from upper management on numerous issues, from hiring/ handling attrition to maintaining health of the team when we're drowning in work - Compensation isn't anything special, a lot of firms in the Chicago area will pay more

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    2 people found this review helpful
  7. 3.0
    Former Employee

    It was fine until they gutted the whole division

    Mar 21, 2022 - Global Sales Support 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Multifacted, close-knit team that handled a variety of tasks so things never got boring

    Cons

    No internal and upper organization.

    1 person found this review helpful
  8. 5.0
    Former Employee, more than 1 year

    Great Company

    Oct 20, 2021 - Merchant Support Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Braintree is an amazing company to work for and employees are really taken care of.

    Cons

    Work can be super dry

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  9. 5.0
    Current Employee

    Great company to work for

    Oct 25, 2021 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are all good and professional

    Cons

    Most people are Not in Bay Area

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  10. 5.0
    Current Employee, more than 1 year

    Great Company

    Sep 7, 2021 - Senior Software Engineer in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work overall.

    Cons

    The payments/fintech space is very fast-paced.

    Be the first to find this review helpful
Viewing 1 - 10 of 103 Reviews

Braintree Reviews FAQs

Braintree has an overall rating of 4.0 out of 5, based on over 110 reviews left anonymously by employees. 67% of employees would recommend working at Braintree to a friend and 67% have a positive outlook for the business. This rating has improved by 7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Braintree employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Braintree. This rating has improved by 7% over the last 12 months.

67% of Braintree employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Braintree 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Braintree to be culture, benefits, coworkers and the cons to be senior leadership, diversity and inclusion, career development.

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Braintree photo of: Sunlight is important to us.
Braintree photo of: Chicago Atrium
Braintree photo of: Town Hall Meeting in Action
Braintree photo of: The Mess Hall
Braintree photo of: The Last Word (our in-office bar)
Braintree photo of: We love our merchants.
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Affiliated Companies

PayPal, Inc.Venmo Inc.