Brandwatch Reviews | Glassdoor

Brandwatch Reviews

Updated December 2, 2018
126 reviews

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3.9
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Giles Palmer
95 Ratings

Employee Reviews

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Pros
  • "Living in Brighton, my work-life balance is excellent" (in 17 reviews)

  • "Very smart people with little ego, who genuinely want to work to do what's best, constantly grow and innovate" (in 8 reviews)

Cons
  • "Appalling behaviour from line managers which senior management will ignore" (in 6 reviews)

  • "salaries are not competitive and there is no real career path" (in 5 reviews)

More Pros and Cons

  1. "Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brandwatch full-time

    Pros

    Brandwatch is an open and collaborative environment that supports and encourages people to work across departments and offices in the day-to-day, but also to explore new career opportunities and for growth in their professional development. During my time, I've seen many people transition into leadership roles, move to different offices around the world, and excel in a new role in a different department.

    Cons

    With growth, there can be the typical challenges like enough conference rooms or meeting spaces.


  2. "Good place to work, but comes with little job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brandwatch full-time

    Pros

    Reputable company to work for
    Free snacks and drinks
    Interesting work
    Friendly vibe from most employees

    Cons

    Company 'values' are heavily preached, but actions from all execs blatantly shows no commitment to these values, which leaves a feeling of betrayal with its employees as there is a taboo in regards to not buying into said values.

    I imagine this is the result of Brandwatch getting to the size where it cannot maintain things which were possible as a startup/small business, especially now with the merger being announced. Business is business but the way in which difficult decisions are approached now is disappointing.

  3. "Great place with usual struggles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Brandwatch full-time (Less than a year)

    Pros

    Great environment for self starters. If you want to grow and are a go getter, you will have plenty of opportunities.

    Very smart people with little ego, who genuinely want to work to do what's best, constantly grow and innovate.

    The company definitely hit some growing pains in 2017 but with a few good hires and tough decisions, recovered from the temporary issues.

    Cons

    The company moves at a very fast pace, so there are always things changing - not necessarily a con for me, but might be for some.

    Some offices can feel clique-y.


  4. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brandwatch full-time (More than 3 years)

    Pros

    -Intelligent colleagues, great company culture
    -Flexible work environment
    -Kind/compassionate people who want to do the right thing
    -Normal tech company benefits (snacks, happy hours, drinks, etc.)
    -Opportunities for career progression

    Cons

    -Tough industry to be in
    -Company to be more quick/nimble/innovative in a space that is as fast moving as this


  5. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brandwatch full-time (Less than a year)

    Pros

    Great communication, industry-leading product, inspiring executive team and a culture of responsibility expected of their employees.

    Cons

    Tough space to routinely hit quota. Social media space is rapidly changing and it will be interesting to see how it plays out with their partners. The typical buyer is very immature when it comes to buying enterprise software so sales cycles can be long with lots of starts and stops. As a seller its hard to forecast opportunities and get prospects to commit to close plans.

    Advice to Management

    None. A great executive team has been assembled and I fully trust they take us to where we want to go. Straight to the top!


  6. Helpful (7)

    "Don’t work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Brandwatch full-time (More than a year)

    Pros

    Snacks
    Good PTO
    Flat hierarchy ( somehow)
    Interesting product
    Outings
    Nice office in both New York and Brighton
    Opportunity to travel from time to time

    Cons

    Low pay
    Clicky/toxic culture
    Lack of accountability
    Lack of salary transparency
    Huge egos
    Overall, if you don’t want to feel back in high school, I wouldn’t consider this place for a posible career/future


  7. Helpful (7)

    "Great coworkers, but changing culture and more and more people leaving..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Brandwatch full-time (More than 3 years)

    Pros

    - Really nice coworkers, most of them in their mid 20s
    - Office is in a great location and fairly nice
    - If you're a self-starter, you'll probably like the culture
    - Fun happy hours, office lunches, holiday celebrations
    - IT is fantastic, equipment is great (Apple)
    - Fairly flat hierarchy

    Cons

    - Pay is fairly low
    - No salary transparency
    - Management and direction of the company can change quickly
    - A lot of managers have no management experience
    - Overall lack of leadership in the company
    - Clear culture shift with increasing pressure and focus on sales
    - Short-term success seems to be the focus, long-term vision is blurry
    - Voluntary turnover has increased a lot

    Advice to Management

    Be more consistent, think long-term and invest more in your employees.

  8. Helpful (1)

    "PM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    I have been working at Brandwatch full-time

    Pros

    Great company and culture, decent pay for the NYC area. The office is chic and for the most part, everyone is friendly and approachable.

    Cons

    no cons from me, great company culture and environment ..


  9. Helpful (8)

    "Would not recommend for anyone ambitious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brandwatch full-time (More than 3 years)

    Pros

    There are some great people at Brandwatch who help make working there manageable. Also work/life balance is great.

    Cons

    The culture isn't what it used to be and the business isn't that healthy. Not much opportunity to grow and unacceptably low salaries. A lot of unhappy employees and turnover has been a growing problem throughout the year.

    Advice to Management

    Make the business healthy again? Then pay better and help employees grow internally. Also, treat your employees with real 1-on-1 respect, not just stated values announced at quarterly meets.


  10. Helpful (2)

    "Amazing environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people, culture and office environment. Great work-life balance

    Cons

    Avg to low pay, constant changes and shifting strategies.