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Brandwatch Reviews

Updated Jul 26, 2021

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Found 180 of over 190 reviews

4.2
85%
Recommend to a Friend
91%
Approve of CEO
Brandwatch CEO Giles Palmer (no image)
Giles Palmer
126 Ratings
Pros
  • "Living in Brighton, my work-life balance is excellent(in 19 reviews)

  • "Some smart people left on staff(in 12 reviews)

  • Cons
  • "Having to go to team meetings in Brighton, but never came to London(in 11 reviews)

  • "There are no women in the senior management(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years

      Great people, great company

      Jul 26, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      lots of flexibility, autonomy, ownership. You can seek out fun challenges.

      Cons

      mergers on mergers on mergers. company is still trying to figure itself out.

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    2. 3.0
      Current Employee

      -----

      Jul 8, 2021 - Account Executive in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good value product - Great benefits

      Cons

      - The company was sold

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    3. 4.0
      Current Employee, less than 1 year

      A growing company with opportunities to be had

      May 26, 2021 - Global Director of Customer SUPPORT in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive pay Remote optimized Solid leadership Growing steadily Access to strong resources

      Cons

      Processes still need fine tuning We still sometimes behave like a startup We have to improve diversity at the leadership levels (Director and above)

      Continue reading
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    4. 5.0
      Current Employee, more than 1 year

      Best place I have ever worked

      Jan 18, 2021 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can tell that everyone, all the way up to the CEO really care about the company and employees, not just for the amount of work they can crank out on a given day. It has been a rough year and I have felt supported throughout. They have employee friendly policies (including great medical benefits and parental leave) and a collaborative culture. Managers are respectful of people’s lives outside of work and I have literally never gotten an email on a weekend.

      Cons

      I miss being in the office with my coworkers but they have put together some fun alternatives for everyone to still see each other’s faces.

      1 person found this review helpful
    5. 5.0
      Current Employee, less than 1 year

      I actually like signing on to work

      Feb 9, 2021 - Senior Manager in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      interesting work, collaborative teams, supportive managers (and i actually find the leadership quite accessible)

      Cons

      smaller company so not a huge amount of upward mobility but they do tend to promote internally if you are a high performer

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    6. 4.0
      Former Employee

      Great Company

      Apr 19, 2021 - Support, 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great People. Great Product. Great Support. Great place to start career.

      Cons

      management constantly changing. some more stability at upper echelons will be great.

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    7. 4.0
      Former Employee

      Good experience but not financially supportive

      Apr 1, 2021 - Research Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great community and big on not over working their employees. Everyone is super kind and helpful

      Cons

      Amount of work does not equal pay. Limited career growth in the company

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    8. 5.0
      Current Employee, more than 1 year

      Excellent

      Jan 14, 2021 - Account Executive in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      best social listening product to sale

      Cons

      very competitive environment in sales department

      Continue reading
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    9. 4.0
      Former Employee, more than 1 year

      Fun place to work

      Mar 16, 2021 - Analyst in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlimited PTO, fun coworkers, free food

      Cons

      Limited growth opps, stressful projects

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    10. 4.0
      Former Employee, more than 1 year

      Great product

      Mar 7, 2021 - Product Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      AI is very advanced, great product, excellent customer base, good culture and diversity

      Cons

      churn is a challenge, disorganized

      Continue reading
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    Viewing 1 - 10 of 180 Reviews

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