Brandwatch Reviews

Cons

very demanding, a lot of micromanagement. long hours

Cons

The company constantly experiences changes with growth, which often makes selling pretty difficult. We have aggressive sales goals and the distribution of success amongst reps is a bit top heavy and not as close to even across the board. The product is really solid but we sell in a very competitive space

Cons

The CEO completely lacks empathy and vision. He constantly talks about the economy being at an all time low, but at the same time, he brags about his globe-trotting visits to our various offices. When he's in the office, he mostly hides in a conference room and only pops out for what he calls an "informal huddle," which really amounts to a 30-minute monologue before he disappears again. Any hope for upward mobility here is a waste of time. In the last two years, we've seen multiple instances where they promised promotions or raises, only to delay them for almost a year. It's nearly impossible to plan any kind of career progression because the timelines keep shifting. Tools and project management systems we use to help us perform our jobs are a joke. They seem to have gone for the cheapest and most basic options available, which makes them overly complicated and not user-friendly at all. To top it off, the KPIs that determine our bonuses include things as trivial as submitting timesheets on time.

Cons

There is a lot of disparities between the offices and between office and remote employees. Run more like a corporation under new leadership. Layoffs seem annual. After being acquired by Cision and subsequent leadership changes, benefits (in the US at least) got much worse.

Cons

Ive been with this company for a few years and since the time I started to the time I ended leadership, culture, respect and overall quality has gone down DRASTICALLY. This company used to be amazing- something like a new gen tech company with great work life balance and support from the managers. Now it is cold dark old school corporate cut throat. First, they are not truthful about compensation and are deceitful when it comes to referrals, bonus, and commission. I am still owed over 5k from this company. Leadership is constantly changing, there is no structure for goals and managers are narcissistic, micromanagers who are deceitful by nature. I am talking about multiple people on these ego trips in one setting that are completely dismissive to any of employee needs or desires within the company. Compensation: very underpaid compared to the rest of companies and employees are continuously given more work with no bonus. I know people who have been excelling at this company for over 3 years and are still in the same position and undervalued and continue to be given more work with less employees. Those that get moved up are also undervalued. There is A LOT of favoritism with leadership who actually were choosing who they want to give deals to instead of doing distributing fairly. Many people in a manager and higher positions I worked with were discarded with no context or warning and done in a cold disrespectful manner to both the team and the person being "laid off". Many people were caught off guard- some were discarded even after hitting over 100% of the target goals with no context other the fact that leadership is changing and there is no need for the role anymore- When the team and the role still exists- very typical and deceitful. Additionally, the culture is extremely inappropriate- I felt uncomfortable in many settings with other employees sexualizing and making unprofessional comments about my physical appearance. There is a lot of idolization of unprofessional employees who are known to make others uncomfortable and after multiple incidents and reports nothing was done. Most employees did not have respect with boundaries in personal life. Overall, Its a shame that

Cons

SMM is a challenging transactional product

Cons

changes in leadership, inconsistent messaging, pay

Cons

Brandwatch (formerly Falcon) has changed dramatically over the years. With the acquisition, they made their priorities clear. Profits matter more than their people. They failed to restaff teams after people left, failed to deliver on promises of promotions and pay raises, and ultimately created obstacles to do my job well that were not only unnecessary, but that did not exist previously. Obviously, profits matter, no one can contest that. However, supporting your people through these changes should not be too much to ask.

Cons

Lots of changes with leadership

Cons

Evolving into something else after mergers