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Brandwatch

Engaged Employer

Brandwatch

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Brandwatch Reviews

Updated Jul 26, 2022

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Found 226 of over 238 reviews

4.1
83%
Recommend to a Friend
89%
Approve of CEO
Brandwatch CEO Giles Palmer (no image)
Giles Palmer
152 Ratings

What people are saying about Brandwatch

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Top Review Highlights by Sentiment

Pros
  • "Great people, friendliness, sponsorship for studies, open comm at employees level(in 41 reviews)
  • "Great people and culture, I've found it to be an enjoyable place to work over the years I've worked here.(in 21 reviews)
  • "Good Work/Life Balance(in 17 reviews)
  • "The absolute worst company and management I've ever worked for.(in 12 reviews)
  • "Great product, amazing team, enjoyable benefits, flexibility...overall the best job I’ve had(in 10 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee
    Featured Review

    Best of 10 Employers

    Jun 1, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Above all else, Brandwatch and the people that work there have developed my skills more in 1 year than I was able to do in the past 3. Possibly more. - Above market average base salary - Diverse, inclusive culture, without excessive group-think or pressure to adopt any particular view. In a word: free speech is sovereign here, modelled by everyone, without fail, in my experience. - Strong global leadership team; conscientious, open, non-draconian. - Everyone here is committed at being the best at what they do - Very strong learning culture; you probably won't be selected if you are uncooperative by nature, frankly. - Well defined and designed solutions to many of the problems faced by HR, time management, expenses. - Many remote workers; very active communication channels - Make many efforts to get people together physically - 10% time - Paid fun days

    Cons

    I'll get back to you on that. Nothing is perfect, but generally speaking, everything is better here than anything I have experienced before.

    Continue reading
    1 person found this review helpful
  2. 5.0
    Current Employee

    sdr

    Jan 31, 2022 - Sales Development Representative in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    training and friendly atmosphere- work from anywhere

    Cons

    lack of clarity in communication

    Be the first to find this review helpful
  3. 2.0
    Former Employee

    Benefits are largely lip service, toxicity runs rampant

    Jul 14, 2022 - Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Exposure to technology and innovative clients.

    Cons

    More toxic than high school. If you were part of the mean crowd back then, you'll fit right in.

    Continue reading
    1 person found this review helpful
  4. 4.0
    Current Employee, less than 1 year

    As good as it could get

    Jun 15, 2022 - Sales Development Representative (SDR) in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My team is phenomenal, very collaborative and welcoming group

    Cons

    Managers are crunched for time

    Be the first to find this review helpful
  5. 4.0
    Current Employee, less than 1 year

    Comfortable Job

    May 26, 2022 - Customer Success Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -great colleagues -fantastic management -excellent benefits and work life balance

    Cons

    -salary is fairly below market

    Be the first to find this review helpful
  6. 4.0
    Former Employee, more than 1 year

    Great company, but not worth staying long term

    May 25, 2022 - Research Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Everyone is great to work with and very easy going - Platform is really good - Client work can be diverse and interesting - Remote Working

    Cons

    - Executive leaders plans take a while to implement - Minimal Pay increases given the hot job market - Inconsistent promotions - Long term growth is limited - Consistent employee turnover causes issues

    Be the first to find this review helpful
  7. 3.0
    Former Employee, more than 1 year

    sdr

    Apr 25, 2022 - Sales Development Representative (SDR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good teammates to build a team with.

    Cons

    constant change in management at all levels.

    Be the first to find this review helpful
  8. 4.0
    Current Employee

    Very employee friendly

    Mar 18, 2022 - Human Resources Business Partner HRBP 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, parental leave, employee centric.

    Cons

    Growing pains, but to be worked out as we scale.

    Be the first to find this review helpful
  9. 4.0
    Current Employee, less than 1 year

    Brandwatch is moving forward

    Feb 15, 2022 - Global Director of Customer SUPPORT in Atlantic Beach, Optional[FL]
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Dedicated leadership - Company culture is overall positive - CX leadership is amazing - VP of Community and Belonging is dedicated and making a difference - Diversity and equity is a priority at the GLT level - Global footprint and opportunity for career paths - Unlimited PTO - Interesting platform and technology

    Cons

    - Still some pay equity issues between geographic regions - Somewhat confusing merit and promotion process - Acute lack of diversity at the higher levels of leadership currently - Going through alignment growing pains with a new parent company and sibling company - Some teams still don't have US based resources or representation

    Continue reading
    Be the first to find this review helpful
  10. 2.0
    Former Employee, more than 1 year

    Fun people, terrible execs

    Dec 13, 2021 - Research Analyst in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great vacation time -Strong medical - really fun and smart people

    Cons

    Certains execs are total idiots and roadblocks to the company, yet somehow they have managed to make themselves seem better and more capable than they are. Execs are totally out of touch with the problems of average employees and are extremely cheap when it comes to holidays and compensation. Constantly understaffed with people dropping like flies. Advancement talks are riddled with pointless OKRs that are not relevant to the job that people do on a daily basis. If you do a good job, that should be grounds for promotion, not going above and beyond in other areas of the company thats NOT IN YOUR JOB DESCRIPTION CEO sold the company and has yet to to appreciate any of his employees. Slimey

    5 people found this review helpful
Viewing 1 - 10 of 226 Reviews

Brandwatch Reviews FAQs

Brandwatch has an overall rating of 4.1 out of 5, based on over 238 reviews left anonymously by employees. 83% of employees would recommend working at Brandwatch to a friend and 75% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Brandwatch employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brandwatch. This rating has decreased by -6% over the last 12 months.

83% of Brandwatch employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Brandwatch 4.4 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Brandwatch to be benefits, career development, culture and the cons to be senior leadership, management, compensation.

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