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Bread Financial Employee Reviews about "communication"
Updated Dec 4, 2023
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Full-time, Part-time
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Found 1,377 of over 1K reviews
83% Recommend to a Friend
93% Approve of CEO
Found 48 of over 1K reviews
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Ralph Andretta
466 Ratings
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What people are saying about Bread Financial
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The culture is great as we help our community and the company helps those across the nation when tragedy strikes." (in 55 reviews)
Cons
- "Senior leadership only talks about sunshine and rainbows like they're dellusional." (in 29 reviews)
Ratings by Demographics
This rating reflects the overall rating of Bread Financial and is not affected by filters.
Reviews about "communication"
Return to all Reviews- 3.0Oct 31, 2016Alliance ManagerFormer EmployeeColumbus, OH
Pros
Lots of smart people and rapid growth
Cons
culture wasn't in alignment with core values. integrity and open communication are important to me.
- 4.0Jan 28, 2021Senior Systems AnalystCurrent EmployeeColumbus, OH
Pros
Excellent support for remote workers while Covid risk exists
Cons
Communication from leadership and the sense of camaraderie while isolated working at home.
Bread Financial Response3yWe are lucky to have you! Thanks for being a valued associate and for taking the time to provide feedback.
- 5.0Apr 2, 2023AnonymousCurrent Employee, more than 3 yearsRio Rancho, NM
Pros
Friendly people, awesome environment, steady workflow, competitive pay, generous raises, good benefits
Cons
Inconsistent communication from those at the top
Bread Financial Response7moThanks for the long list of "Pros" you find about working at Bread Financial! We're so glad to hear that you love the friendly team culture, the compensation package, generous raises, and our ever-expanding benefits package. Our leadership communicates often and transparently to keep you informed. Please feel free to join our quarterly business review calls to hear directly from executive leadership and be able to interact and ask questions they will answer directly.
- 3.0Sep 22, 2020Senior Software EngineerCurrent Contractor, more than 1 yearColumbus, OH
Pros
Fair salary, decent amount of PTO. Good work-life balance.
Cons
Process and communication between departments and teams needs a lot of work.
Bread Financial Response4yThank you for being a valued associate. We take each Glassdoor review seriously, and are constantly striving to improve.
- 5.0Jan 19, 2017InternFormer Intern, less than 1 year
Pros
Great culture, great benefits, positive outlook on the future of the company
Cons
Upward and downward communication hindrances at times
- 3.0Jan 12, 2021Fraud Detection AnalystCurrent Employee, more than 5 yearsColumbus, OH
Pros
Good benefits, pay and bonuses
Cons
Communication is lacking at times
Bread Financial Response3yOur associates are the foundation of our success, so we are thrilled to hear your positive feedback regarding our pay and benefits.
- 3.0Apr 7, 2020Sales ManagerFormer Employee
Pros
Clearly articulate future vision to employees through all communication channels
Cons
Lack strategic framework to bring vision to life; lean on the back of the customer to generate income that is easily handed to the client or the BOD/Upper Management
Bread Financial Response4yThank you for this review. We’re taking this feedback seriously, and are constantly striving to improve the associate experience.
- 5.0May 10, 2019Anonymous EmployeeCurrent Employee, more than 5 years
Pros
Phenomenal organization! Competitive pay and benefits – actually much better than most other competitors! You cannot beat the workplace culture. It is employee centric – changes are made based our thoughts and our voices. Feedback is actively solicited through multiple channels – whatever works best for each person! There is so much transparency and communication. It is a really big, successful growth company, so we can expect change in order to remain successful. That said, we are always informed not just about upcoming changes, but the reason behind the changes, then they check in with us to see how we are adapting to find any potential ways of improvement. Who does that? It’s no wonder that the employees always vote for Alliance Data as a best place to work – it really is! They pay most of the cost of my meals from the café, have onsite infirmaries in case you are not feeling well, you get A LOT of vacation time and there is so much promotional opportunities. We have leadership programs, training classes, online classes, internal internships, career enrichment programs… and we get PAID to learn and work on our personal growth! There’s also free financial classes, wellness classes, health checkups, preventative healthcare screening, Zumba classes, relaxations rooms… they really take care of their employees. I feel like I matter. People really care about you! The same business model and culture is applied at every single location. It's like their DNA. I honestly believe that if people complain about working here it’s because they are “that person” that no one wants to have on their team. But here’s the thing – even when someone says or does something offensive, they first assume positive intent and seek to understand what and why something happened. I have to believe that this is why the company is so successful. Someone that is happy, respected and valued at work will want to do a good job – I know I do! When you have 10,000 employees, you will find some “bad eggs” that try to bring others down. It’s interesting. You never feel like you are working for a big corporation, but it feels more like they are working for you. And for your neighborhood and your community. I get paid to volunteer and help others at children’s hospitals, food banks, and tons of other places. It is rare to find a company like this one – I am so lucky to work here!!
Cons
If you can be adaptable and are open to driving positive change, this is the place for you. If you need things to stay the same day in and day out, you won't find that here. There is predictability, but as external factors change (economy, digital age, etc.), the company will also change, otherwise we would be left behind in the dark ages - no thank you :)
Bread Financial Response5yWe are lucky to have you! Thanks for being a valued associate and for taking the time to provide feedback.
- 3.0Oct 9, 2023Payment Solutions AssociateCurrent Employee, more than 1 year
Pros
Lots of associate benefits and decent pay
Cons
Not always forth coming Communication isn’t always clear
Bread Financial Response2moThank you for your review and time with us so far, 2+ years is awesome to see! We do like to frequently seek our associate feedback and use it to improves the associate experience and the business. We do communicate often and through many avenues like In the Know, Inview and many other meeting opportunities. We love to encourage questions in all meetings and all questions can be submitted anonymously if you would rather not use your name.
- 1.0Oct 16, 2021Collections AdvocateCurrent Employee, more than 3 years
Pros
The hourly and bonuses are ok. 76 hours of pto every year.
Cons
Everything about this company is horrible. The worst managers you can think of. You work with the worst people that have zero communication skills and are illiterate. Unethical doesn’t even begin to describe this company. If you have any hope for your future I urge you, please do not waste your time!
2Bread Financial Response3yThank you for your feedback on this topic. Effective leadership is essential to our success as a business, we value our associates as we continue to grow and evolve. We take your concerns sincerely and will pass it along to the appropriate team.
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